Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Subaru of Jacksonville - Service Center
Jacksonville, FL
2,071 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,071 Reviews of Subaru of Jacksonville - Service Center
Sort by
April 16, 2021
Outstanding service from start to finish. I was in good hands from the moment I arrived through checkout. The sevice leadertook the time to discuss what I did and did not need. I will be recommending this hands from the moment I arrived through checkout. The sevice leadertook the time to discuss what I did and did not need. I will be recommending this service center and dealership to all my friends More
by GaryM
Employees Worked With
Michael Berry
April 16, 2021
My Forester needed an updated issue with the 3G to 5G network. I made a convenient appointment and I was provided a complimentary vehicle to drive. I was also able to test drive a different model at the network. I made a convenient appointment and I was provided a complimentary vehicle to drive. I was also able to test drive a different model at the same time. Very convenient. More
by Amber Lee
April 16, 2021
This is my 5th Subaru from this dealer. The service is excellent. I wouldn't buy or service my Subaru anywhere else. Thank you Phil excellent. I wouldn't buy or service my Subaru anywhere else. Thank you Phil More
by 3 cats travel
Employees Worked With
Other Employees :
David Dombrowski, Kevin McCarthy
April 15, 2021
Great folks. Nicely organized. Warm and friendly waiting area with drinks and snacks. Not much else to say, but good work all the way around. area with drinks and snacks. Not much else to say, but good work all the way around. More
by jerrykovalcik
Employees Worked With
Gabriel Mulkey
April 15, 2021
Always greeted with a smile. Service is performed promptly. Staff is always attentive. Cooler has cold drinks and snacks are on the counter. Restrooms are clean and there is plenty of seating inside promptly. Staff is always attentive. Cooler has cold drinks and snacks are on the counter. Restrooms are clean and there is plenty of seating inside or outside. More
by Caslowinc
April 14, 2021
This is a great dealership. Everyone is friendly and professional. They want happy customers and I am one! My last visit was for service. Danny was terrific and so was Gabriel. I always meet with m professional. They want happy customers and I am one! My last visit was for service. Danny was terrific and so was Gabriel. I always meet with my salesman Juan to stay in touch. SOJAX is my car shop! More
by Wise Guys
Employees Worked With
Other Employees :
Juan Hernandez, Gabriel Mulkey
April 14, 2021
Mike Needham did an OUTSTANDING job getting us back on the road, after breakdown. I would HIGHLY RECOMMEND both Subaru of Jacksonville and MIKE Needham. the road, after breakdown. I would HIGHLY RECOMMEND both Subaru of Jacksonville and MIKE Needham. More
by paulzeman
April 14, 2021
Mike is great!!! Incredibly knowledgeable and professional. Great customer service as well! I would recommend the service department to all of my friends and family. professional. Great customer service as well! I would recommend the service department to all of my friends and family. More
by cwebst01
April 13, 2021
The technician stayed late to get started on the airbag replacement and the car was ready in less than 24 hours. Mike made sure to be in communication with me throughout and they loaned me a car to make su replacement and the car was ready in less than 24 hours. Mike made sure to be in communication with me throughout and they loaned me a car to make sure I could get to work while my car was being serviced! More
by Aikieltweed
Employees Worked With
