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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,071 Reviews

2,071 Reviews of Subaru of Jacksonville - Service Center

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April 20, 2021

Efficient, pleasant and safe! Nice waiting area with snacks and drinks and great, shaded outdoor area. I was impressed with how quickly My car was ready. More

by rmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Great service and out quickly. I can not say enough great things about this dealership. They provided water and beverages, snacks and great reading materials including The Epic Times! I love my car and the d More

by marystewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
April 19, 2021

Express oil change in the 30 minutes. My first time there and I was impressed. Nice waiting room with drinks and snacks available. Great job. More

by Kmarkey411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
April 19, 2021

Always pleased with the service department. Competent people make you wanting to come back. Mike N is the best service guy I’ve had to deal with in my 30 plus years bringing my car to dealerships. Suba More

by frederickfrasier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

Mike in service was a great help to me . He explained everything that was to be done to my car and gave me a super loaner car to use while mine was being worked on. I love SUBARU of Jacksonville and have More

by Suzanne Reardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
April 18, 2021

Great! Very attentive and explains everything in layman’s terms. I’ve never had to wait too long and everyone is just so nice. I will continue to bring my car to this dealership. More

by Bambi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
April 18, 2021

They listened to my concerns and did me right by the service they performed as my Subaru just went over 120,000 miles. Vehicle runs like new. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

I love this dealership! They are always so helpful especially Mike in services. They completed everything that needed to be done to my car perfectly. More

by Renata and Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Mike did a great job. He took the time that most wouldn't to coordinate with Subaru to get me back on the road quickly and without breaking the bank. More

by cjgoss5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Fast, very knowledgable, and courteous. Mike Needham was extremely helpful, diagnosed the issue, and had us on our way in no time. Good free coffee too! More

by Scott.hower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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