Subaru of Jacksonville - Service Center

Great service and professionalism .good business experience.got coupons for car wash but unable to use it at carspa because of our thule roofrack!that was a bit of a waste of time experience.got coupons for car wash but unable to use it at carspa because of our thule roofrack!that was a bit of a waste of time More

I bring my Subaru Crosstrek to the Jacksonville Subaru dealer for regular maintenance. They always do an outstanding job with service and repairs. They keep me informed of necessary maintenance, but are a dealer for regular maintenance. They always do an outstanding job with service and repairs. They keep me informed of necessary maintenance, but are also understanding of budget concerns. When I had a tire emergency nearby, my first response was to head to the dealership. They delivered excellent service quickly and courteously, and got me back on the road safely. More

Great service. Very helpful. Short wait time. I was very pleased with my visit today to get my first oil change and service. Thank you. pleased with my visit today to get my first oil change and service. Thank you. More

Fantastic customer service in the service department. Mike provided a fantastic customer experience and solved the problems I had and my experience was amazing. I’m happy going to this dealership. Mike provided a fantastic customer experience and solved the problems I had and my experience was amazing. I’m happy going to this dealership. More

As ALWAYS, excellent service from a well trained and professional staff 🤗 We are on number 2 and just waiting the 2022’s to get here 🤗 professional staff 🤗 We are on number 2 and just waiting the 2022’s to get here 🤗 More

Professional and efficient service installing a trailer hitch. Team completed the work 30 minutes early and got me out the door so I could enjoy the rest of my weekend. hitch. Team completed the work 30 minutes early and got me out the door so I could enjoy the rest of my weekend. More

I've never been disappointed in bringing my car here. Every service employee was always respectful and friendly. No hassles!!! This time Gabriel Mulkey waited on me. I can't say enough positive about Every service employee was always respectful and friendly. No hassles!!! This time Gabriel Mulkey waited on me. I can't say enough positive about him. Thanks, Gabriel!!! More

AMAZING SERVICE!!! From the moment my husband and I entered the "Subaru of Jacksonville" dealership, each step of the purchase process was met with nothing less than one of the best "customer service" entered the "Subaru of Jacksonville" dealership, each step of the purchase process was met with nothing less than one of the best "customer service" experiences we've ever had the privilege of encountering. Our salesman, Steve Barba, was polite, kind, knowledgeable, and did not make us feel rushed or "pushed" in any way to make a hasty decision. He provided the information we needed to make a well-informed choice and gave us the time to think it over without the usual "pressure tactics" you might experience at other dealerships. Thank you, Steve! It was such a pleasure working with you! Manager, Ken Chancey, was gracious in accepting our offer for the "used" GMC Acadia, and the service department worked in a timely manner to make the necessary repairs after the pre-sale inspection showed a few areas that needed tending. Ryan, in the finance department, maneuvered us through the paperwork with ease, and we enjoyed his wit and humor as well. The attentiveness to detail and the overall atmosphere of the experience as a whole was honestly, wonderful! They even bought us lunch when the vehicle was not quite ready for pick up when we arrived, and Steve filled up the gas tank at a local station before we left for home. One more trip to the dealership several days later for an unforeseen issue with the A/C was met with the same quality of service and personal attention as when we signed the papers and handed over the cash!!! Keep up the amazing work! You're doing an AWESOME JOB, Subaru of Jax!!! We'll definitely be recommending you to everyone we know! Thank you for all your hard work!!! P.S. Though we only saw him at the door upon arrival, Josh Strickland made us feel as welcome as if he had been the one to sell us the GMC. Thanks Josh for the warm smile and good ole' Southern hospitality! More

Always a friendly staff! Service is quick and lets you know what is needed and why is fine. Will go back for next service and for next car! know what is needed and why is fine. Will go back for next service and for next car! More