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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,073 Reviews

2,073 Reviews of Subaru of Jacksonville - Service Center

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May 10, 2021

They make you feel like family here. I couldn’t be more happier with my Subaru Forester and the service department. I would never go anywhere else. More

by Marisa_sides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Landry
May 08, 2021

Oil change and tire rotation. Less wait time than expected. They said it would be about an hour and it was 30 minutes. Also received a coupon for a car wash. Very much appreciated. Thank you. More

by patty and tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

I was a walk-in for service. Gabriel greeted me and said it would take approximately 45 minutes. Then showed where I could wait. 35 minutes later my car was ready. Service completely and they even checked More

by rshumer252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
May 08, 2021 -

rshumer252 responded

Great service,great company

May 08, 2021

Always efficient, always friendly. Subaru of Jacksonville never disappoints. I’ve deal with Danny Jr. a few times and he is always very pleasant. Once you drive a Subaru, you’ll buy a Subaru...definitely tru More

by MaryT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Excellent service. Helpful. Clear and concise explanation of service needed. Polite, and engaged staff. Good snacks and a clean waiting room. One of the nicest dealerships ever. More

by mjs121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
May 07, 2021

I took my 2021 Forester for an oil change and also for a noise it is making. They couldn’t find the noise. I will take it back when I hear it again. Everyone was very nice. I didn’t wait long and was given More

by S.coursey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Service department went above and beyond for my oil change. They were very efficient and overly pleasant! Best service I have ever had. Showed appreciation for my business and my time More

by Beccathomas100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
May 07, 2021

Great experience! Went in for Express Oil Change. Greeted promptly. Given a thorough explanation of the service to be provided before and during visit. In and out in no time! Thank you! More

by Newbie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
May 06, 2021

My husband took our car for an oil change and said, “I always go to Josh, he’s never steered me wrong.” Josh is friendly, helpful and trustworthy. More

by janicehknapik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sereda
May 06, 2021

They are always courteous and helpful. They could not give me a complimentary car wash today so they provided a gift card for one. Awesome More

by Shhhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
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