Subaru of Jacksonville - Service Center

I have had my 2017 Outback serviced in four states. Luckily, this dealership is my home base! I usually wait in the waiting room, which has plenty of room, work stations and a play area. Always clean Luckily, this dealership is my home base! I usually wait in the waiting room, which has plenty of room, work stations and a play area. Always clean and bright. Service has been exceptional. More

On time, very helpful and courteous. Mike Needham was very helpful on my two visits for service at Subaru of Jacksonville. Nice amenities in the waiting area. very helpful on my two visits for service at Subaru of Jacksonville. Nice amenities in the waiting area. More

Mike and the service team have provided amazing service each consecutive time that I come here. They make you feel appreciated and provide over the top care that you won’t see anywhere else. Having worked each consecutive time that I come here. They make you feel appreciated and provide over the top care that you won’t see anywhere else. Having worked in this industry before, I know that these individuals have a genuine compassion for their clients and their work and it shows in their attitudes and quality of service. I would highly recommend their services, you will not be disappointed and will most likely not take your Subaru anywhere else after your experience! More

As usual, the whole team was great. Service was quick and efficient. I also learned a few new things about some of the car's features. efficient. I also learned a few new things about some of the car's features. More

Everyone is professional and informative, always on top of things and keep you informed of servicing issues and new stock and sales happening. I wouldn’t go to any other dealership. of things and keep you informed of servicing issues and new stock and sales happening. I wouldn’t go to any other dealership. More

We barely warmed our seats in the customer lounge before our service was completed! Gabe, Mike B., and Mike M. warmly welcomed us, made us comfortable, and shared specific details on services carried out. L our service was completed! Gabe, Mike B., and Mike M. warmly welcomed us, made us comfortable, and shared specific details on services carried out. Lounge area and restrooms were clean, comfortable, and quiet and provided plenty of discs for social distancing. More

Great service. Service did not take as long as was told. Friendly personnel. Good waiting area, overall a great service experience from this dealership. Thanks... Friendly personnel. Good waiting area, overall a great service experience from this dealership. Thanks... More

Professional, courteous and prompt service. I brought my vehicle in for a scheduled maintenance service and everything went smoothly. The waiting area is clean and spacious and stocked with snacks, coffee vehicle in for a scheduled maintenance service and everything went smoothly. The waiting area is clean and spacious and stocked with snacks, coffee and drinks. More

Mike Needham is always on top of his game! This dealership has the most courteous service I have ever had the pleasure of working with. I recommend them to all of my family and friends. dealership has the most courteous service I have ever had the pleasure of working with. I recommend them to all of my family and friends. More

We have had our Subaru serviced here 3 years. Always satisfied, always courteous, prompt, and reasonable. Thanks Mike Needham. Best service advisor in the Jacksonville area! satisfied, always courteous, prompt, and reasonable. Thanks Mike Needham. Best service advisor in the Jacksonville area! More