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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,060 Reviews

2,060 Reviews of Subaru of Jacksonville - Service Center

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October 26, 2023

From purchase to service, Subaru of Jacksonville has been the best experience I've had in my vehicle owning life. Bruce, you were right- I love this SUV!! Bruce made my purchase experience not feel like a sa More

by SubaWHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Subaru of Jacksonville responded

SubaYOU! Thank you for the great review about our teams! We love having you as part of our SOJAX family!

October 23, 2023

Almost concierge service for their customers! They are very friendly & professional in looking after all your concerns about your vehicle! More

by Corrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Subaru of Jacksonville responded

We're so glad you loved your experience with our service team, Corrine! Thank you for being part of our SOJAX family!

October 23, 2023

Southside Subaru is outstanding in every aspect, from the sale to service it’s always a pleasant and thorough experience. Thanks Mike for taking care of our Ascent’s service this weekend 🙏🏻 More

by gotaguyjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Subaru of Jacksonville responded

We appreciate you trusting us with your Subaru! Thank you for being part of our SOJAX family!

October 22, 2023

Mike took great care of the service, and helped me more than he needed to when am unrelated problem popped up the next day More

by Ben.tlh.fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Subaru of Jacksonville responded

We're so glad we were able to help you! Thank you for the great review and for being part of our SOJAX family!

October 20, 2023

Mike Needham has been so great to work with on my car. He’s helped reduce the stress of bringing it in and has been informative every step of the way. I wish there were a million of him in the world. He h More

by MLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Subaru of Jacksonville responded

Thank you so much for trusting us with your Subaru. We are so glad Mike has made your experiences awesome. Thanks for being part to of our SOJAX family!

October 18, 2023

Danny is the most responsible advisor I have ever meet! Subaru of JAX is the best dealer I have ever been More

by renrui.ze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Subaru of Jacksonville responded

Thank you so much for the great review and kind words about Danny! We really love having you as part of our SOJAX family!

October 18, 2023

The dealership is an excellent place to purchase a vehicle. I am very happy with my purchase. More

by Jackman
Recommend Dealer
Yes
Employees Worked With
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Powdrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Subaru of Jacksonville responded

Thank you for being part of our SOJAX family and for the great review. We appreciate you!

October 14, 2023

The service was fabulous! Mike Needham took excellent care of me and is following up with my tire issue. Nice having excellence in my corner! I Love Love Subaru! More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Schneid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Subaru of Jacksonville responded

We Love You, Jill! Thank you for the great review about our team and for being part of our SOJAX family!

October 12, 2023

Courteous and efficient service. Problem was addressed quickly without any undue delay. I will always have my Subaru service performed here. More

by Fenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
Oct 12, 2023 -

Subaru of Jacksonville responded

We are sorry about the issue you experienced, and thank you for letting us make it right. Thanks for being part of our SOJAX family and we look forward to seeing you again!

October 12, 2023

I was in a rush and the service was fast. They got me in and out in an hour when it was supposed to be an hour and a half. More

by frankanglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Subaru of Jacksonville responded

We're glad we were able to help get you out quickly! Thank you for being part of the SOJAX family!

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