Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Subaru of Jacksonville - Service Center
Jacksonville, FL
2,060 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,060 Reviews of Subaru of Jacksonville - Service Center
Sort by
December 15, 2023
Service department at Subaru of Jax is great and Mike is the best! They have always been helpful, accommodating, and responsive. Because of the great service we received, we purchased another vehicle from t the best! They have always been helpful, accommodating, and responsive. Because of the great service we received, we purchased another vehicle from this dealership! More
by Amanda C
Employees Worked With
December 02, 2023
Mike is AMAZING! I’d recommend this dealership over any other. The people here are truly here to help and make the best experience you’ve ever had either buying a car I’d recommend this dealership over any other. The people here are truly here to help and make the best experience you’ve ever had either buying a car or servicing it. My next car will definitely come from this dealership and then the car after that. They are that great! 100/10 would recommend this dealership if you’re looking for a new car or just any car! More
by MLM
Employees Worked With
December 02, 2023
The employees there are extremely polite and knowledgeable. I was happy the service was completed on time. knowledgeable. I was happy the service was completed on time. More
by Williambeckerlegiii
Employees Worked With
November 28, 2023
Mini has always been top. notch tech rep and great.She took care instantly after 1 phone call .Thank you notch tech rep and great.She took care instantly after 1 phone call .Thank you More
by Xonmob1
November 21, 2023
Responsive to customer needs. Customer service folks are very helpful. Service is costly compared to non dealership mechanics but you get a lot for what you paying. Customer service folks are very helpful. Service is costly compared to non dealership mechanics but you get a lot for what you paying. More
by Steve
November 20, 2023
I was very pleased with the service These guys are great Thankfully for there service great Thankfully for there service More
by Cricket
November 17, 2023
The service department goes above and beyond for me every time. They are helpful, kind and male sure I have a safe, good running vehicle. I am so grateful for my service advisor Danny and the team at Jackson time. They are helpful, kind and male sure I have a safe, good running vehicle. I am so grateful for my service advisor Danny and the team at Jacksonville Subaru. Thank you. More
by dmarja
November 17, 2023
While I was disappointed my forester had a significant problem while not even at 30k miles, service at Subaru of Jacksonville scheduled me quickly and took care of it in the time promised. Great communic problem while not even at 30k miles, service at Subaru of Jacksonville scheduled me quickly and took care of it in the time promised. Great communication and service. More
by kerriannjax
Employees Worked With
November 16, 2023
Excellent customer service! I stopped by with a tire light warning that did not resolve after trying to fill the tires myself. Service had just closed, but Juan from the sales d I stopped by with a tire light warning that did not resolve after trying to fill the tires myself. Service had just closed, but Juan from the sales department was very helpful and helped me fill my tires and resolve the issue. More
by tracyprn
Employees Worked With
Juan Hernandez
