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Subaru of Jacksonville - Service Center
Jacksonville, FL
2,060 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,060 Reviews of Subaru of Jacksonville - Service Center
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January 14, 2024
I took my car in for a service recall Friday expecting it to be done Monday afternoon. To my great surprise the work was done on Saturday, but I was unable to get it that day. On a Sunday afternoon(servicesh to be done Monday afternoon. To my great surprise the work was done on Saturday, but I was unable to get it that day. On a Sunday afternoon(serviceshop cloed),with no heads up Dan Cain found my car keys and car, gor other vehicles moved so I could take my car home that day. It's the quick and responsive service like this that keeps me coming back to this dealership. More
by Tim Allen
January 13, 2024
Mike Needham in the service center went above and beyond to make sure all my issues were taken care of and I left the dealership feeling 100% satisfied with my service experience. to make sure all my issues were taken care of and I left the dealership feeling 100% satisfied with my service experience. More
by carinamariev
Employees Worked With
January 10, 2024
Mike Needham made my regular service and installation of a new battery so simple and easy! a new battery so simple and easy! More
by estrickland
December 29, 2023
I bought my Crosstrek 30 days ago. Went back for comp. checkup. In and out in 15 minutes. John Pitts (Delivery Specialist) helped me install wheel locks and showed me how to work with Went back for comp. checkup. In and out in 15 minutes. John Pitts (Delivery Specialist) helped me install wheel locks and showed me how to work with Android Auto on the car screen (for map). Very helpful with clear explanations. More
by Steve
December 29, 2023
Always professional, courteous & prompt service. The team and especially Mike Needham always get it right The team and especially Mike Needham always get it right More
by cnpeach
December 27, 2023
Mini the service advisor went to great lengths to get our car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… More
by qqssqqss
December 24, 2023
Very good experience working with Danny in Service. Had a very odd circumstance, but communication by text, voice mail and phone calls helped the situation immensely. Looking forward to working with Had a very odd circumstance, but communication by text, voice mail and phone calls helped the situation immensely. Looking forward to working with him in the future. More
by janegardner1717
Employees Worked With
December 23, 2023
They are always friendly and helpfull whenever I bring in my vehicle for service. Especially true when it comes to the service advisor known as "Mini". my vehicle for service. Especially true when it comes to the service advisor known as "Mini". More
by cappazappa2000
Employees Worked With
December 19, 2023
I love the service here! My car was serviced professionally and quickly. They did not pressure me to have work done that I was not prepared to do. They even had a loaner car My car was serviced professionally and quickly. They did not pressure me to have work done that I was not prepared to do. They even had a loaner car for me to use while service was performed. I totally trust their integrity. More
by missy145
Employees Worked With
December 15, 2023
I’ve come accustomed to expect excellence from SOJ, and as usual, they delivered. Thank you Subaru of Jax for always making my service experience pleasant!!! Special shout out to Mike on this visit! as usual, they delivered. Thank you Subaru of Jax for always making my service experience pleasant!!! Special shout out to Mike on this visit! More
by jolie
