Subaru of Jacksonville - Service Center

Mike in service was friendly, knowledgeable and extremely customer service oriented. He was outstanding and made our service a pleasure. customer service oriented. He was outstanding and made our service a pleasure. More

I appreciate Mike Needham and the Subaru team. They are responsive and responsible. Thank you. responsive and responsible. Thank you. More

Brad North (service Advisor) is the right person when Brad North (service Advisor) is the right person when you take your car for any issue. He always welcomes you with kindness and professionalism, lis Brad North (service Advisor) is the right person when you take your car for any issue. He always welcomes you with kindness and professionalism, listens to you attentively and explains the steps to follow to solve it. More

Very helpful in getting a faulty part replaced at no cost. Also provided a loaner car. Very professional! cost. Also provided a loaner car. Very professional! More

Car needed new rear wheel bearings… ouch … loud noise. Problem was recognized and and completely explained as to what was needed. Well done to Mike and all the technicians there working today. I was need Problem was recognized and and completely explained as to what was needed. Well done to Mike and all the technicians there working today. I was need and out in an extremely timely order and I can turn down the radio again. Thanks again. Mike listens and responds with concern and professionalism each and ever time my Impreza comes in. More

I am very happy with this dealership. Any time I have needed something they were responsive and professional. I am leading my car and may buy it because I know I have the best place t Any time I have needed something they were responsive and professional. I am leading my car and may buy it because I know I have the best place taking care of it. Recent service was thorough and I feel so confident in their work. More

Had a low tire warning light come on, went to their website and made an appointment(for the next day!) They serviced our Outback, repaired the tire, all while I waited! Eric and both Anthonys in website and made an appointment(for the next day!) They serviced our Outback, repaired the tire, all while I waited! Eric and both Anthonys in the parts department we excellent as well Mr Porter runs an outstanding dealership! Thanks again More

Absolutely stellar service. Mike is a fantastic service advisor. He truly knows how to take care of the customer. Thank you again for taking great care of my wrx. advisor. He truly knows how to take care of the customer. Thank you again for taking great care of my wrx. More

Recently had to get a repair done to my Crosstrek which was covered by my third-party Extended Warranty. Due to several parts requiring order, my car was in their possession for about a week while I had on was covered by my third-party Extended Warranty. Due to several parts requiring order, my car was in their possession for about a week while I had one of their loaner cars. Upon completion, I was charged nothing for the repairs since Subaru covered the entire repair at no charge to my warranty. Could not have expected that and definitely better service than any other dealership I have dealt with. More

What a blessing Jerry JOHNSON has been to my husband and I ……..he is such an asset to the SUBURU COMPANY…….we feel very secure and confident buying or leasing a SUBURU from JERRY JOHNSON. I ……..he is such an asset to the SUBURU COMPANY…….we feel very secure and confident buying or leasing a SUBURU from JERRY JOHNSON. More