Subaru of Jacksonville - Service Center

Excellent! Steven Wall has made my service at Subaru exceptional. When I was having a repeated issue with my car, he did everything he could to make sure my issu Steven Wall has made my service at Subaru exceptional. When I was having a repeated issue with my car, he did everything he could to make sure my issue was addressed and professionally handled. He goes above and beyond to fix any issue, ensuring prompt/convenient service. I specifically ask for him, and he's the reason I go back to Subaru of Jacksonville. More

The Impreza built on a Friday before a holiday weekend If there's going to be a flaw in one vehicle from manufacturing, it will be in the one I'VE PURCHASED! It never fails. Steven and his team have gone If there's going to be a flaw in one vehicle from manufacturing, it will be in the one I'VE PURCHASED! It never fails. Steven and his team have gone above and beyond to correct every issue I've had with my Impreza , while not consume my time in doing so. More

Replacement of Evap cannister and filter Joseph was efficient and helpful with getting my Subaru Outback repaired. I did not have to wait long while car was being repaired. The car was take Joseph was efficient and helpful with getting my Subaru Outback repaired. I did not have to wait long while car was being repaired. The car was taken in at the scheduled time and work was completed within an hours. More

Routine Service Did not have an appointment, but the friendly service crew (Josh) made sure I was well taken care of. With my full service inspection (which is very Did not have an appointment, but the friendly service crew (Josh) made sure I was well taken care of. With my full service inspection (which is very impressive), and the included car wash I was out of there in less than 1 hour.....I had time for lunch at the beach!! More

Purchase and Service Would not have purchased my Outback without Kim's assistance. The customer service at Subaru of Jacksonville is beyond any other dealership I have ex Would not have purchased my Outback without Kim's assistance. The customer service at Subaru of Jacksonville is beyond any other dealership I have experienced. The team definitely goes the extra mile to assist their customers. I am now getting my continued service at Subaru of Jacksonville, and the great service from Steven Wall and the team only solidifies my choice in this dealership! More

Recalls taken care of Our 2012 Outback Subaru was serviced for passenger side airbag replacement and windshield wiper motor replacement. We were given a loaner car to use Our 2012 Outback Subaru was serviced for passenger side airbag replacement and windshield wiper motor replacement. We were given a loaner car to use while car was being serviced. Employees at Subaru were very pleasant and efficient. We were pleased with their work. More

Battery Great service today. Replaced battery under warranty and best service here to date. Will be back for as needed as I do like my car. Steven was supe Great service today. Replaced battery under warranty and best service here to date. Will be back for as needed as I do like my car. Steven was super. More

AC Repair and follow up. 2006 Baja turbo with bad evaparator coil. Put me in a loaner and took care of the job. Steve kept me informed and the car worked great and came out 2006 Baja turbo with bad evaparator coil. Put me in a loaner and took care of the job. Steve kept me informed and the car worked great and came out freshly washed. Really nice people to deal with. More

Reliable Service The service department at this dealership has provided reliable, straightforward service for my Soob for nearly four years now. When the Soob is in t The service department at this dealership has provided reliable, straightforward service for my Soob for nearly four years now. When the Soob is in the Service Department, the service writer may suggest needed fixes, but I've never felt pressured to buy something. More

tire change, alignment, oil change staff was extremely helpful when shopping for tires, emails were sent to me to view and compare tires with prices. Staff was very accommodating with staff was extremely helpful when shopping for tires, emails were sent to me to view and compare tires with prices. Staff was very accommodating with loaner, which was very clean and new, lovely loaner. My car was serviced in an reasonable amount of time, new tire, alignment, oil change and it was washed. I was able to save 10% which was a nice surprise. they are true gentleman over there, always holding the doors and offering the most pleasant greetings. I go back there every time I have an concern or issue with my car, because I feel as though I can trust them and be heard. More