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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,060 Reviews

2,060 Reviews of Subaru of Jacksonville - Service Center

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October 18, 2024

They found a solution to my vehicle’s problem and resolved it within a reasonable timeframe. More

by FL driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Subaru of Jacksonville responded

Thanks for the great review! We appreciate you being part of our SOJAX family!

August 07, 2024

Had an issue and Haydon Bishop was a ROCKSTAR! !! He took care of my problem, followed up till all was done!! I have bought 2 cars here and i must say, they rock!! More

by jparisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haydan Bishop
Aug 12, 2024 -

Subaru of Jacksonville responded

Thank you for this great review. We are so happy he was able to help you. Thanks for being part of our SOJAX family!

June 20, 2024

Andrew is exceptionally courteous and combines professionalism with a personal touch, making the car buying experience truly enjoyable. His ability to connect with customers is remarkable, and I a More

by Lynne
Recommend Dealer
Yes
Employees Worked With
Andrew Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Subaru of Jacksonville responded

We are so glad you had such a wonderful experience with Andrew! Thank you for the great review and for being part of our SOJAX family!

June 11, 2024

They take care of you here. Period. This is not your typical dealer experience. Bring your vehicle here. More

by SubaruForester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Subaru of Jacksonville responded

Thank you for the great review and kind words! Our #1 priority is to take care of our customers, we are so glad you can feel that. Thanks for being part of our SOJAX family. We look forward to seeing you again!

May 24, 2024

Great customer service. He addressed my problem and fixed it. Very knowledgeable and professional. Would go back to him any time. More

by torp.klaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family! We look forward to seeing you again!

May 11, 2024

Was a easy and helped me get the best deal I possibly could. Was very happy with the deal More

by Ian M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mowatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Subaru of Jacksonville responded

Thanks for the kind words about your visit to SOJAX! We appreciate you being part of our family!

April 09, 2024

My experience at SOJ was amazing! I had barely settled into my chair with my complimentary drink and snack when they informed me my car was ready! The staff is polite, friendly and More

by morr123465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Subaru of Jacksonville responded

This made us smile! We are so happy we were able to get you in and out quickly. Thanks for being part of our SOJAX family!

April 01, 2024

Very knowledgeable and always willing to help. Can call anytime and Ray will go out of his way to make appointments for you or answer questions More

by snow.mountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Porter Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Powdrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Subaru of Jacksonville responded

Thank you for trusting us to take care of your Subaru! We are so happy to have you as part of our SOJAX family!

March 22, 2024

Responsive. organized Friendly Knowledgeable Wish they were in St Augustine but they have offered loaner car next time ............... More

by wd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Subaru of Jacksonville responded

Thank you for giving us the opportunity to work on your Subaru and for being part of our SOJAX family!

March 16, 2024

I’ve had an ongoing issue related to the door chime going off, while the car was not running. Took it in and talked with Brad North, who actually listened to me, and worked to resolve the issue. Brad North i More

by Mathenys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "Q" Quarterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Matthews
Mar 17, 2024 -

Subaru of Jacksonville responded

We are sorry to read about your issue, but grateful we were able to help! Thank you for being part of our SOJAX family!

Mar 17, 2024 -

Mathenys responded

Brad was awesome 👏🏼

Mar 17, 2024 -

Subaru of Jacksonville responded

We think he's pretty great, too :)