Subaru of Jacksonville - Service Center

Initial visit to Subaru of Jacksonville This was my first visit for service as we recently moved to Jacksonville. My 2016 Legacy needed an oil change an tire rotation. I used the Express Oil This was my first visit for service as we recently moved to Jacksonville. My 2016 Legacy needed an oil change an tire rotation. I used the Express Oil Change entrance and was welcomed, explained all that would be done at this visit. I could not be more satisfied with the quality of this visit and the timeliness of performing the work. More

Fast and Friendly Pulled in and was greeted by Jennifer. Let her know I was just in for an express oil change and rotation, and she said I looked familiar and took the Pulled in and was greeted by Jennifer. Let her know I was just in for an express oil change and rotation, and she said I looked familiar and took the car back in with no further questions. After a short period, Gabe let me know the car was ready, went over the details, and walked me back out to the car. Both Jennifer and Gabe were very polite, friendly, and efficient. More

Out of town service There is nothing worse than having automobile problems when you’re out of town. Came out the middle of my workday to find my tire flat on my 2019 Sub There is nothing worse than having automobile problems when you’re out of town. Came out the middle of my workday to find my tire flat on my 2019 Subaru outback. 400 miles from home. AAA told me the tire was destroyed and after starting with tire stores I finally did what I should’ve done in the first place. I called Subaru!!! Gabe took great care of me. They rotated my tires changed my oil and fixed my tire. The total time I was in that dealership was only 48 minutes ! Thank you so much to Subaru in Jacksonville Florida for making this customer feel like he was right at home. If I could’ve given these folks 10 stars I would’ve done it !!! More

Ready for the Road Trip Ready to take my Subaru on the road. Needed oil change and tires rotated. They also took care of a recall issue that I had forgotten to mention. Fanta Ready to take my Subaru on the road. Needed oil change and tires rotated. They also took care of a recall issue that I had forgotten to mention. Fantastic service and a free car wash! in the Express Lane! Good People. More

Super courteous, Fantastic Work. Everyone was very friendly and accommodating. Service was performed without issue, car came out feeling like a million bucks. Attention to datal is on Everyone was very friendly and accommodating. Service was performed without issue, car came out feeling like a million bucks. Attention to datal is on point, reinvigorated the passion for my car. More

Always nice I’ve never had a problem at this dealership. Everything has always gone smoothly and quickly. Staff is nice and easy talking to. Would recommend. I’ve never had a problem at this dealership. Everything has always gone smoothly and quickly. Staff is nice and easy talking to. Would recommend. More

First Oil Change Very happy. The service was done quickly, and the car was washed for me. Making the appointment was easy on the app. Very happy!! Great Service D Very happy. The service was done quickly, and the car was washed for me. Making the appointment was easy on the app. Very happy!! Great Service Department. More

Went in for oil change... got oil change and a car wash ! In and out in 25 minutes -oil change, air filter, car wash and inspection. Everyone was professional, efficient and friendly from initial purchase to In and out in 25 minutes -oil change, air filter, car wash and inspection. Everyone was professional, efficient and friendly from initial purchase to any service needed. More

Great service! Appointment for 10:30 am and was out by 11:30 had great service and enjoyed WI-FI and drinks while waiting. Waiting area is very comfortable and als Appointment for 10:30 am and was out by 11:30 had great service and enjoyed WI-FI and drinks while waiting. Waiting area is very comfortable and also has TV available. More

New customer I recently moved to St Augustine and was looking for a Subaru dealership for my 2 vehicles. After reading all the reviews we decided on Subaru of Jac I recently moved to St Augustine and was looking for a Subaru dealership for my 2 vehicles. After reading all the reviews we decided on Subaru of Jacksonville. One of the main reasons was it family owned business and not one of many in a large auto group. We were treated so well, everyone was courteous and thoughtful and we look forward to a long relationship with Subaru of Jacksonville. I recently purchased a new Ascent and it was time for first service. Even though my vehicle was not purchased at this dealership we were treated like longtime customers . As a courtesy they did my first service free and I even got a car wash!! It was a good decision making Subaru of Jax our hometown dealership!! More