Subaru of Jacksonville - Service Center

Always a good experience Leased my car thru them, all services are always good and professional. Always Friendly and courteous service. Definitely will lease again in Februar Leased my car thru them, all services are always good and professional. Always Friendly and courteous service. Definitely will lease again in February. Another impreza!! More

Superb service Great service! I was there for ten minutes, then on my way with a loaner car. When work was completed, satisfactorily I might add, I dropped o Great service! I was there for ten minutes, then on my way with a loaner car. When work was completed, satisfactorily I might add, I dropped off the loaner and was on my way in my StarShip within five minutes. I couldn't ask for better service. More

Great service! I've never had a bad experience at this dealership. When i bought my Crosstrek back in November it was the smoothest car purchase ever. Every time i I've never had a bad experience at this dealership. When i bought my Crosstrek back in November it was the smoothest car purchase ever. Every time i go in for an oil change the service team members are very energetic and professional. Will definitely be buying my next car from them too. More

Service Dept is Awesome! Visited the Service Dept at Atlantic Subaru to have bumper cover replaced. The staff was quick ,professional and friendly. The waiting area was comfor Visited the Service Dept at Atlantic Subaru to have bumper cover replaced. The staff was quick ,professional and friendly. The waiting area was comfortable.. The job was done perfectly. More

maintenance check Dan and Gabe were very friendly and helpful when I brought my Forrester in for a maintenance check. I didn't have to make an appointment and went thro Dan and Gabe were very friendly and helpful when I brought my Forrester in for a maintenance check. I didn't have to make an appointment and went through the express service lane. It was a pleasant experience in the lobby while waiting. Both gentlemen acted in a very professional manner. This is my first time owning a Subaru and I have not only enjoyed driving it but the positive experience when I bring it in for service. Thank you! More

Kindest People I have ever meet. I needed some repairs on my car and could not afford all the repairs. I needed my car to leave for Louisiana because my mother is 90 and dying of canc I needed some repairs on my car and could not afford all the repairs. I needed my car to leave for Louisiana because my mother is 90 and dying of cancer. I was in tears that day but your employees jumped into action and made my day. Mike calmed me and said everything would be done to help and Josh and Christian all were so kind and helpful. The work was done on my care and they gave me a discount to help with the bill. These 3 men went above and beyond what they had to do to put a smile on my face and wipe a tear from my eye. God Bless you , Mike Josh and Christian, without people like you this would be a sadder world. Thanks Jennie Crawford More

really nice people and facility This dealership is amazingly clean and fast. I went to my scheduled appointment not really knowing what I needed and Gabriel figured it out and got m This dealership is amazingly clean and fast. I went to my scheduled appointment not really knowing what I needed and Gabriel figured it out and got me back on the road in less than an hour. The check in area was cleaner than my porch and the waiting area was well stocked with coffee and snacks and the seats were comfortable. But it was so quick I barely had time to do anything. Really helpful nice people. Plus I love my subaru outback so I appreciate that it left there clean and looking like a new car again. More

Max and Gabe rock! Max and Gabe took great care of my Subaru Crosstrek. I brought it in for an oil change and they were very speedy and had my Subaru done very quickly Max and Gabe took great care of my Subaru Crosstrek. I brought it in for an oil change and they were very speedy and had my Subaru done very quickly. They washed it (really needed) and it looked great. The waiting area is very welcoming with plenty of places to sit and complimentary beverages. More

Satisfied customer My dealings with Subaru of Jacksonville have been highly satisfactory, from sales, through finance, to service. I would recommend this dealership to a My dealings with Subaru of Jacksonville have been highly satisfactory, from sales, through finance, to service. I would recommend this dealership to anyone in the market for a Subaru. More

Helped with access to trunk A Tale of Two Dealerships: It was the best of times -- it was the worst of times. Not all dealerships are created equal. I was on vacation and got A Tale of Two Dealerships: It was the best of times -- it was the worst of times. Not all dealerships are created equal. I was on vacation and got locked out of my trunk. I went to a Subaru dealership (out of state and I won't say where) and just asked for help getting in. I was brusquely told they were too busy and I could maybe make an appointment in the upcoming days, but certainly not that day. I worked around access to the trunk until I got back into town and drove directly to my home dealership (Jacksonville Atlantic Blvd). Even though they were busy and I had no appointment, Gabe and two other members stopped what they were doing, discussed among them what the potential problem could be and had me fixed in less than 10 minutes. I was elated and it made for a good ending to my vacation. And they didn't even make me feel like an idiot since ultimately this situation was caused by "operator error". Many thanks. So now, I appreciate even more the terrific service I have received every time I have brought my BRZ in. More