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Subaru of Jacksonville - Service Center
Jacksonville, FL
2,075 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,075 Reviews of Subaru of Jacksonville - Service Center
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May 16, 2023
The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. attentive and cares about your car, as if it was his own. More
by Keepitmovin
Employees Worked With
Other Employees :
Michael Berry, Emily Billman
May 15, 2023
I came in for what has been reported as a known issue in my make/model that has led to litigation and the team quickly fixed it at no cost. Always professional and.nice, part of the reason I chose a Subaru. my make/model that has led to litigation and the team quickly fixed it at no cost. Always professional and.nice, part of the reason I chose a Subaru. More
by Dac.chapman
Employees Worked With
May 13, 2023
Mike Needham is an absolute professional and knowledgeable service advisor!! It is however a dire shame that SoJax discontinued the VIP Service Program for Subaru owners whose Subaru has over 1 knowledgeable service advisor!! It is however a dire shame that SoJax discontinued the VIP Service Program for Subaru owners whose Subaru has over 100,000 miles!! Truely dedicated Subaru owners who routinely go to SoJax to have their Subarus serviced solely at SoJax should be respected more and treated better for their lovalty in this regard and SoJax should immediately reinstate the VIP Service Program!! More
by FSH 2DY
Employees Worked With
May 11, 2023
Great service! ! Personnel were excellent and very professional. Work was done timely. Very happy with dealership. ! Personnel were excellent and very professional. Work was done timely. Very happy with dealership. More
by Merrycoalson
Employees Worked With
May 10, 2023
Within minutes of walking in the door, my car was diagnosed. Parts were confirmed immediately and I was on my way knowing my car was in good hands. Love this dealership and Mike Needham was awesome! diagnosed. Parts were confirmed immediately and I was on my way knowing my car was in good hands. Love this dealership and Mike Needham was awesome! Thank you! More
by MaryT
Employees Worked With
May 10, 2023
Met with Kevin Hickle (in sales) and he was awesome in helping us resolve our issue. Would recommend this dealership to everybody. helping us resolve our issue. Would recommend this dealership to everybody. More
by jjlewisj
May 09, 2023
Overall, we have been pleased with this dealership for service. Looked at a new car with Matt and appreciated his time. service. Looked at a new car with Matt and appreciated his time. More
by elemenheiser
May 08, 2023
Customer service was outstanding we only waited approximately 30 minutes without an appointment. We had just an oil change done. approximately 30 minutes without an appointment. We had just an oil change done. More
by Forresterkathy55
May 08, 2023
I had a ten am appt for 150,000 mile service and loaner car was ready to go! car was ready to go! More
by Vivian
Employees Worked With
April 28, 2023
My service was quick, professional, and personable. I got answers to questions about features in my new car. The waiting area is customer friendly. Thank you. I got answers to questions about features in my new car. The waiting area is customer friendly. Thank you. More
by polakiewic
Employees Worked With
