Subaru of Jacksonville - Service Center

Excellent Service From the moment your arrive for service, even in the fast oil change line, you are treated professionally and courteously. The employees know what th From the moment your arrive for service, even in the fast oil change line, you are treated professionally and courteously. The employees know what they need to know and are always friendly. Paperwork is done quickly and then it is into the waiting room, a room with sodas and water and snacks and coffee, all free. The chairs are comfortable and if there is more to be done on the vehicle, a very friendly employee comes in with an update, and a reasonable estimation of the time needed. Checking out and paying is seamless. I have been in several times and been impressed each time. Anytime you can ask questions and receive thorough and polite answers in a Service Department is outstanding, and well above the norm when accompanied by very pleasant, friendly and professional service personnel. More

Fast and Friendly service Dan & Gabe, cudo’s on a great job on my oil change and tire rotation. Again, a bit disappointed with complimentary car wash as the doors still showed Dan & Gabe, cudo’s on a great job on my oil change and tire rotation. Again, a bit disappointed with complimentary car wash as the doors still showed dirt streaks. More

Quick response service Consistent personable, quick and efficient response throughout the life of my vehicle. Excellent service. Formerly, in sales, thorough orientation t Consistent personable, quick and efficient response throughout the life of my vehicle. Excellent service. Formerly, in sales, thorough orientation to models and politeness and patience with family and friends who have shopped. More

Great dealership After 4 1/2 years of Florida heat, our battery finally gave out today, in our 2015 Outback. Call Subaru of Jacksonville and they told me to bring r After 4 1/2 years of Florida heat, our battery finally gave out today, in our 2015 Outback. Call Subaru of Jacksonville and they told me to bring right in. Less than a hour later, new battery installed. They even washed and vacuumed our car too. Outstanding customer service! More

Never Going Anywhere Else They are great. This is where I bought my car and it’s the only place I’ve taken it for service. They do a great job. They are great. This is where I bought my car and it’s the only place I’ve taken it for service. They do a great job. More

Excellent service Dan and Gabe were pleasant, prompt, and professional. Everything was as promised but was completed faster than expected. I am very thankful for their Dan and Gabe were pleasant, prompt, and professional. Everything was as promised but was completed faster than expected. I am very thankful for their work More

Great service I came in without an appointment. I had a dead battery and was in and out in an hour. My computer charging system was updated as well. Everyone is a I came in without an appointment. I had a dead battery and was in and out in an hour. My computer charging system was updated as well. Everyone is always really nice and super helpful. Taking my car in for an unexpected service is not my favorite way to start my day, but if it has to be, this dealership takes care of me. More

Quick Service Lane- Superb Experience I arrived for a quick oil change with no appointment. Service was excellent. Additionally, the team also identified an outstanding recall (and repaire I arrived for a quick oil change with no appointment. Service was excellent. Additionally, the team also identified an outstanding recall (and repaired it) as well as a battery failure during the multi point inspection. All items were addressed and I was STILL only at the service center for an hour total. Well done! More

Service Visit We took out 2019 Ascent in for regular service, and everything was handled in a timely and courteous manner. We went with the two year free maintenan We took out 2019 Ascent in for regular service, and everything was handled in a timely and courteous manner. We went with the two year free maintenance package and we are hoping the service will be as good every time we visit. More

Quick Express Lane Service Gabe and Dan took great care of me. I came in for an oil change and they washed my car also. Took them only 25 minutes. Gabe and Dan took great care of me. I came in for an oil change and they washed my car also. Took them only 25 minutes. More