Subaru of Jacksonville - Service Center

Review of Service Department Once again Subaru of Jacksonville once again exceeded my expectations during my most recent service request. Besides delivering prompt professional re Once again Subaru of Jacksonville once again exceeded my expectations during my most recent service request. Besides delivering prompt professional repair everyone in the department is extremely personable and friendly. I would like to commend Christian for his attention to my repair. He explained what was done and delivered the car before the time I expected. I have no reservations recommending the quality of Subaru of Jacksonville’s service department. Each time I have needed their service I have come away extremely impressed with the outcome of my visit. More

Stellar Service Department This service department is the best I have ever been to. Lindsay, Mike, and Christian went out of their way to take care of our problem quickly and e This service department is the best I have ever been to. Lindsay, Mike, and Christian went out of their way to take care of our problem quickly and efficiently with smiles and true concern. We appreciate you! You treated us like family. More

Excellent Service Dept Staff and Tech I went in to the Service Dept for a recall appointment for my Subaru Forrester 2016 and I was immediately greeted warmly by two very polite gentleman I went in to the Service Dept for a recall appointment for my Subaru Forrester 2016 and I was immediately greeted warmly by two very polite gentleman. Christian checks me in and told me I could wait for about 45 minutes for the service at the lobby where they have some drinks, coffee and snacks with a big screen TV. The place is very clean and has a welcoming vibe. Then 20 minutes later I got a text saying my car was done because the two tech helped each other to get the job done as quickly as possible. Danny happily ushered me back to the service counter to get some paperwork signed and checked me out.. my experience with this car dealership is always excellent. I was telling those guys at the service department that when I bought my First Subaru almost three years ago from this dealership I was in and out with a brand new Forrester within 2 hours!!! That was the easiest, painless and fastest car buying experience I ever had in my whole life here ! I recalled buying my very first car at Ford and my second car at Honda where I practically was stressed and exhausted at the end of the day. And how I hated my Ford car. I love my Hionda CRV but now I am and will always be faithful to SUBARU ONLY!!! More

Fast, comfortable service I like that I can come in for routine maintenance without an appointment. I barely get myself settled in their comfortable lounge before they come in I like that I can come in for routine maintenance without an appointment. I barely get myself settled in their comfortable lounge before they come in and tell me they are finished. More

Outstanding Service Department & Staff Mike Needham, Mgr of Service Dept., & Mike McClennon, Technician, both handled my 1000 mile check-up for my 2019 Outback on August 22, 2019. I had bee Mike Needham, Mgr of Service Dept., & Mike McClennon, Technician, both handled my 1000 mile check-up for my 2019 Outback on August 22, 2019. I had been in prevously & needed to return & Mike the Mgr. listened to my concerns and was so helpful in explaining procedures. Everything checked out perfectly on my car and I was so pleased with the care given. Both Mikes made me feel part of the Subaru family and eliminated any concerns I had. I know that my car and I are in good hands at Subaru of Jacksonville. More

Excellent helpful service staff! Service staff is always a pleasure to work with and they provide detailed information about the service they performed. Thanks for always being reliab Service staff is always a pleasure to work with and they provide detailed information about the service they performed. Thanks for always being reliable and completing service in a reasonable amount of time! More

Danny and Gabe the best Bought an Outback from Danny Kane when he was in sales. Outstanding individual, a real asset to the dealership. He is now in Service Dept and brings Bought an Outback from Danny Kane when he was in sales. Outstanding individual, a real asset to the dealership. He is now in Service Dept and brings the same professional, courteous and helpful attitude. Thanks Gabe also for making the experience great, as it always is a Subaru Jacksonville More

Always kind, courteous and helpful Serviced my car in a timely manner. Nice waiting area. Personable service employees. Juan is a patient salesman, answering all my questions. Love Serviced my car in a timely manner. Nice waiting area. Personable service employees. Juan is a patient salesman, answering all my questions. Love the car wash! More

Another great service dept visit! Dan and Gabe got me in early and out even earlier again for my routine service! Always a good experience at Subaru of Jacksonville....fair, honest an Dan and Gabe got me in early and out even earlier again for my routine service! Always a good experience at Subaru of Jacksonville....fair, honest and on time! That's one reason why I am in my second Forester from Subaru of Jax! Thanks....Stan Halter More

Great Experience Timely, friendly, easy I did not have an appt. left work at 1:30 returned by 3:30 They got me in and out, all with a smile. This website, though Timely, friendly, easy I did not have an appt. left work at 1:30 returned by 3:30 They got me in and out, all with a smile. This website, though, is harshing my buzz. I have had to enter a couple of times and then with my profile. This is nonsense - I want to do right by the folks that helped me out today which is the only reason why I'm persevering. I don't like having to jump through so many hoops to say that this team was great. More