Subaru of Jacksonville - Service Center

Always a good experience I have been using this dealership for years and am never disappointed. Everyone is very kind and they get the job done quickly and efficiently. I have been using this dealership for years and am never disappointed. Everyone is very kind and they get the job done quickly and efficiently. More

Awesome customer service! This is the BEST dealership I've ever been to bar none. No pressure. Attentive to details. Customer service was top notch! Thank you Subaru on At This is the BEST dealership I've ever been to bar none. No pressure. Attentive to details. Customer service was top notch! Thank you Subaru on Atlantic Blvd. More

Fast and courteous! My service call was handled quickly and efficiently without an appointment. Danny (who also actually sold me my car last year) was very courteous, as My service call was handled quickly and efficiently without an appointment. Danny (who also actually sold me my car last year) was very courteous, as was Gabe out in the actual garage area. More

Best Service Visit Ever! Went in for an oil and filter change and tire rotation. Met at the car by service tech - got everything they needed from my VIN number - no forms to Went in for an oil and filter change and tire rotation. Met at the car by service tech - got everything they needed from my VIN number - no forms to fill out/sign. Battery failed a test and was replaced on warranty. Advised that engine air filter should also be changed, as it had been 18,000 miles. Full vehicle inspection was done, plus the above work and a free carwash. Start to finish it took 35 minutes. Absolutely awesome customer-focused operation. More

Great service We are just moving into the area and needed our 12000 mile service. I called to make a service appointment and was told to bring it in. Gabriel Mulke We are just moving into the area and needed our 12000 mile service. I called to make a service appointment and was told to bring it in. Gabriel Mulkey was fantastic. He met us at our car and then showed us around the dealership. Service was fast and the waiting area was comfortable , clean and had great snacks. We will definitely continue to have our Subaru’s serviced at this dealership. Thanks More

Service - 1st Visit - Exceptional Bought a 2019 Outback that came with the two year service coverage. First time visit ever and set a 7:30am appointment to get it out of the way and j Bought a 2019 Outback that came with the two year service coverage. First time visit ever and set a 7:30am appointment to get it out of the way and just in case it took longer as I had no idea what to expect. They advised 45 minutes upon arrival, for a 6,000 mile service (oil change, tire rotation, visual inspection, and, a car wash), came out at 8:15am, showed me the inspection form and went over it, they reminded me it's got synthetic oil in it and to stick with that should I go elsewhere, and I was on my way. It can't get any easier than that. More

Friendly and Efficient! I came into this dealership after just relocating to the area and finding an oil leak in my Crosstrek. They quickly addressed the problem, that was du I came into this dealership after just relocating to the area and finding an oil leak in my Crosstrek. They quickly addressed the problem, that was due to a faulty service provided by an out of state dealership. They took photos, documented the incident, and fixed my car up right away for no charge. Thank you for continuing my loyalty to the Subaru brand! More

Subaru Service Your employees were on their A game from the start of the process to the end. They made sure everything was done properly! Very professional people! Your employees were on their A game from the start of the process to the end. They made sure everything was done properly! Very professional people! Will be glad to recommend Subaru of Jacksonville Service to anyone! More

Service personnel were attentive and responsive to my concerns & questions & provided me with the info I needed going forward. The service oil change & check personnel were attentive and responsive to my concerns & questions & provided me with the info I needed going forward. The service oil change & checkup was completed in time advised & I appreciated the explanations of cars current condition. I was on my again and happy with the service call More

1st of 2yr free service Dan, Gabe, and Mike M did a wonderful job with my Subaru! Very pleasant experience. Comfortable waiting area and excellent service! Impressed with the Dan, Gabe, and Mike M did a wonderful job with my Subaru! Very pleasant experience. Comfortable waiting area and excellent service! Impressed with the car wash, better than I expected. Happy to be a part of the Subaru family! Looking forward to the next service visit! More