Subaru of Jacksonville - Service Center
Jacksonville, FL
2,073 Reviews of Subaru of Jacksonville - Service Center
Very pleased with the service and the team who handled my Subaru today!! Dan, Gabe and Mike M excellent team work and Gab was very helpful reconnecting phone and car that was giving recent troubles. Subaru today!! Dan, Gabe and Mike M excellent team work and Gab was very helpful reconnecting phone and car that was giving recent troubles. More
They are amazing as always. I didn’t have to wait long and I love their waiting area. It took less than 45 minutes for them to inspect my vehicle, oil change and tire rotation. and I love their waiting area. It took less than 45 minutes for them to inspect my vehicle, oil change and tire rotation. More
Routine oil,tire rotation Sorry I didn't do this sooner. this experience was great. My service guys did a great job, no problems here. Thanks so much Gennie Sorry I didn't do this sooner. this experience was great. My service guys did a great job, no problems here. Thanks so much Gennie More
Danny and his team are faster than Jiffy Lube and other "express" places. Danny is a super pleasant guy, professional. He's the first person you have contact with when you arrive and it sets the tone for y "express" places. Danny is a super pleasant guy, professional. He's the first person you have contact with when you arrive and it sets the tone for your service experience here. I'll keep coming back. More
Very professional, always quick service, and some of the nicest employees I’ve ever dealt with at a car dealership. Subaru of Jacksonville always exemplifies what it means to be a reliable, friendly car dea nicest employees I’ve ever dealt with at a car dealership. Subaru of Jacksonville always exemplifies what it means to be a reliable, friendly car dealership. More
Answers To My Many Questions I accidentally opened the rear lift gate on my new 2019 Outback. It was open overnight and completely drained the battery. I started the car with jump I accidentally opened the rear lift gate on my new 2019 Outback. It was open overnight and completely drained the battery. I started the car with jump from my neighbor's car and drove to the dealership. Christian Parenio met me, had the car battery checked and determined it was still functional. He then answered my many question about this, my first keyless entry system. How the opening of the lift gate probably occurred and what I could do to prevent it from happening again. How the opened rear lift gate drained the battery. How I could release the gear shift that was locked when the battery was dead. How I could unlock the door when the battery is dead. More
Great! Everyone was friendly and readily answered my questions and any concerns I had. My wait time was reasonable; the customer courtesy room was pleasant a Everyone was friendly and readily answered my questions and any concerns I had. My wait time was reasonable; the customer courtesy room was pleasant and well-stocked. More
SERVICE & OVERALL DEALERSHIP Brought my 2017 BRZ in for 30K servicing, and as usual, Jennifer was "on top of things" and takes care of the maintenance aspect of my visit very well Brought my 2017 BRZ in for 30K servicing, and as usual, Jennifer was "on top of things" and takes care of the maintenance aspect of my visit very well. In general, I had found all of the staff to be very personable and competent. Peace, Fr. Alan Bower, Catholic Chaplain at UF HEALTH SHANDS HOSPITAL @ UF (Gainesville) More
Loved it Nice, knowledgeable and efficient personnel. Services needed are explained before performing. Drinks and snacks are a pleasant surprise. Clean restroo Nice, knowledgeable and efficient personnel. Services needed are explained before performing. Drinks and snacks are a pleasant surprise. Clean restroom. Car wash was the icing on the experience. More
Never fails to exceed Today I went in for an oil change and tire rotation and they had the best customer service. They even washed the outside of my car which is such a won Today I went in for an oil change and tire rotation and they had the best customer service. They even washed the outside of my car which is such a wonderful thing to have as an extra perk. It needed it. I always feel well taken care of at this dealership and always refer family and friends to go test drive. More