Subaru of Jacksonville - Service Center

Great service. Staff is very helpful. They let you know how long it will take to complete service, keep you informed of what they find, and let you know options. I a Staff is very helpful. They let you know how long it will take to complete service, keep you informed of what they find, and let you know options. I appreciate that they let you know if you can postpone a service until the next visit. More

Fast Service! Was in and out in less than 30 minutes for an oil change and tire rotation. It was the perfect amount of time and I received great customer service a Was in and out in less than 30 minutes for an oil change and tire rotation. It was the perfect amount of time and I received great customer service all around! More

Amazing Customer Service The technicians were very courteous and explained the service that was performed in full. They got prior approval from me for any parts charges befor The technicians were very courteous and explained the service that was performed in full. They got prior approval from me for any parts charges before doing the work (changing the air filter). More

Great Service Experience My daughter bought her Subaru Crosstrek at this dealership and was impressed with the stress-free purchase process. Since I am retired and she works My daughter bought her Subaru Crosstrek at this dealership and was impressed with the stress-free purchase process. Since I am retired and she works full-time, I bring her car in for scheduled maintenance. Each visit is efficient and the service personnel are friendly and informative. More

They'll "Take Care of You" This dealer has always been so wonderful! I bought my car from Bruce new in 2015 and never had an issue with it until we figured out my air evaporator This dealer has always been so wonderful! I bought my car from Bruce new in 2015 and never had an issue with it until we figured out my air evaporator was leaking. They quoted me $750-800 for the fix. I called around to other service businesses and they all concluded it was best to go with the dealer because of pricing and know how. I dropped off my car, they gave me a loaner free of charge which was nice. I also realized I needed an oil change so I asked for a discount because I was already getting the big fix. Russ, the Service Manager, said "we'll take care of you." So I left figuring he'd hook me up with a nice oil change discount. Later that day they called to let me know everything was fixed, they completed the oil change and washed and cleaned my car...then she said, "and they took care of the air evaporator cost." I was stunned. I asked her to repeat it. So I hurried there before they changed their minds. They really do, "take care of you." Not only are Subaru's the safest SUVs on the road, they offer the best financing - it was zero percent when I purchased. And, this dealership is life changing and so sincere! More

Oil Change/rotate Very professional all around. Quick service. Nice waiting room with drinks and snacks provided. Had parts for my 2012 Outback in stock! Quality jo Very professional all around. Quick service. Nice waiting room with drinks and snacks provided. Had parts for my 2012 Outback in stock! Quality job all around. More

Amazing Service Bought my Forrester Sport a year ago, this was my second time in for service. The service is fast the guys are super friendly, and I absolutely LOVE m Bought my Forrester Sport a year ago, this was my second time in for service. The service is fast the guys are super friendly, and I absolutely LOVE my Subaru!! Thank You for being such a Great Dealership. More

Great Service Got all my issues resolved and did not have to wait very long! Nice waiting room as well. Had some IT issues which were corrected and explained well Got all my issues resolved and did not have to wait very long! Nice waiting room as well. Had some IT issues which were corrected and explained well. More

Fast, Courteous, Experienced andTrue. If you want express service that's awesome stop in and see the staff at Subaru of Jacksonville. My complete service took less that 30 minutes and I kn If you want express service that's awesome stop in and see the staff at Subaru of Jacksonville. My complete service took less that 30 minutes and I know what your thinking. How can that be? I have been where you go and hours later your just happy to get out of the dealership with your car if it was serviced or not. Am I correct? Yeah I been there. So if your looking for better stop in and see for your self. You'll be happy you did. More

This dealership is one of the most honest dealership I have been to since I started driving over 56 years.They are honest and they do not try to sell you repairs that you don't need like other dealer have been to since I started driving over 56 years.They are honest and they do not try to sell you repairs that you don't need like other dealerships. I would highly recommend this dealership. More