Subaru of Jacksonville - Service Center

I do not have my Subie Impreza Sport serviced anywhere other than Subaru of Jacksonville. The entire service department is top-notch and they earn a five star rating other than Subaru of Jacksonville. The entire service department is top-notch and they earn a five star rating More

Very speedy. Attentive, responsive. I arrived before the official start of business, and found employees already lighting up the equipment, clearing out the work area. It was dark and r I arrived before the official start of business, and found employees already lighting up the equipment, clearing out the work area. It was dark and rainy (rain pouring down!), and the squeegee was already being used by the service manager ! I am new to this dealership, and before I opened my mouth the service manager introduced himself, and began to check the car's appearance ( I have a 2017 Forester) and began to check mileage, and get everything entered into the maintenance-system. At all times, thelevel of initiative, courtesy, and professionalism was out front. I got an estimate of the work to be done, its cost, and got my paperwork-look at it before work started. The eventual price came out to be 55 cents off ! Because I was first in, and having had experience elsewhere, I knew better than to expect to be first done, but finishing as second one out is just fine with me! A great start! More

Excellent Service Department Gabe,, Mike M. and Mike B. were great! An oil change and recall, along with a hand wash, took less than 30 minutes. They were so courteous to us, A Gabe,, Mike M. and Mike B. were great! An oil change and recall, along with a hand wash, took less than 30 minutes. They were so courteous to us, As former military, this was great teamwork, Cant wait for the next appointment. More

Another fantastic service experience Thanks again to the Service team at SoJAX, Gabe, Mike M, and Mile B. delivered a friendly, professional, and pleasant experience. They are the best! Thanks again to the Service team at SoJAX, Gabe, Mike M, and Mile B. delivered a friendly, professional, and pleasant experience. They are the best!! More

Great Service as Always!! Completion of my 24 month Subaru Outback service maintenance was flawless! Staff was courteous, explained all procedures completed during the car che Completion of my 24 month Subaru Outback service maintenance was flawless! Staff was courteous, explained all procedures completed during the car check up, and it was all completed in a very timely manner. More

Wheel alignment, oil change, complimentary car wash, free lu I called a scheduled a wheel alignment for my wife’s Forester since Costco doesn’t do wheel alignments. When I got there Danny said he would check but I called a scheduled a wheel alignment for my wife’s Forester since Costco doesn’t do wheel alignments. When I got there Danny said he would check but the wheel alignment might be under warranty which it was. While there I noticed that the oil needed to be changed and that too was under the warranty and did it the same time as the wheel alignment. They also gave the car a complimentary car wash and there was a food truck out front with free lunches for clients. So an overall very good experience.. More

Great service...in and out in less than an hour! Always very friendly 🚙😊 Came in for 18,000 mile service and a bath prior to weekend trip...happy camper! very friendly 🚙😊 Came in for 18,000 mile service and a bath prior to weekend trip...happy camper! More

Great Service Visit Express service was efficient. Performed required service in a timely manner. Very thorough. . knowledgeable staff. It is always a pleasure getting se Express service was efficient. Performed required service in a timely manner. Very thorough. . knowledgeable staff. It is always a pleasure getting service. Comfortable lounge and they are very attentive. More

Great first service experience on our 2019 Crosstrek. All employees encountered were pleasant and professional. Nice perk in getting a car wash. We have been impressed with all of our contacts from sales to employees encountered were pleasant and professional. Nice perk in getting a car wash. We have been impressed with all of our contacts from sales to financing to service. More

Michael did in that standing job. He’s extremely efficient and professional . He gave me outstanding service and communicated beautifully. I was extremely pleased with the incredible service he gave efficient and professional . He gave me outstanding service and communicated beautifully. I was extremely pleased with the incredible service he gave. Subaru is fortunate to have him as employee. Thank you Michael for your outstanding service and wonderful personality More