Subaru of Jacksonville - Service Center
Jacksonville, FL
2,073 Reviews of Subaru of Jacksonville - Service Center
AMAZING customer service from the service department! Danny Kane Jr. and the service department were outstanding! Without a doubt, this was the best experience I've had at any dealership. this team was Danny Kane Jr. and the service department were outstanding! Without a doubt, this was the best experience I've had at any dealership. this team was able to identify two needed recall items and found a loose Air conditioning hose that they fixed free of charge. They kept me updated on the status of the entire process and the estimated time to get the issues fixed. Accurate, helpful and friendly... Subaru and the service department rocked today! If you need to buy a Subaru, head to Subaru of Jacksonville. IF you need expert service, call Danny and the rest of the team in the Service Dept! More
Fast Service and Great People! I never thought about buying a Subaru, until their salesman Dave brought up all the great things aspects about them. Every time i go in for maintenanc I never thought about buying a Subaru, until their salesman Dave brought up all the great things aspects about them. Every time i go in for maintenance they always do an amazing job! They're also super fast and very polite. More
Great Place! I drive close to 2 hours just to make sure I take my car to them. They always are helpful and get this done right. I drive close to 2 hours just to make sure I take my car to them. They always are helpful and get this done right. More
Very fast and polite. Great service. We came in and they were very friendly. They gave an accurate ETA on the oil change which was appreciated greatly. were very friendly. They gave an accurate ETA on the oil change which was appreciated greatly. More
Outstanding service with a smile characterized my visit to Subaru of Jacksonville. From scheduling to completion of work on vehicle I was kept informed of progress on my vehicle ,its needs and cost estimat to Subaru of Jacksonville. From scheduling to completion of work on vehicle I was kept informed of progress on my vehicle ,its needs and cost estimates. More
!st visit for service Express oil change . Inspection found nail in side wall of right rear tire. No road hazard warranty on tire 4750 miles very surprised! Had to purchase Express oil change . Inspection found nail in side wall of right rear tire. No road hazard warranty on tire 4750 miles very surprised! Had to purchase new tire. Gabe and Mike M.were very helpful and got us on our way quickly. Basil Vann More
Great Service Service was very fast and even included a wash.. Gabe, Mike M. and Mike B. worked as a team and kept me informed Years ago I worked as a Sales Mana Service was very fast and even included a wash.. Gabe, Mike M. and Mike B. worked as a team and kept me informed Years ago I worked as a Sales Manager for Subaru and would have been happy to have a service dept. as good as this one. More
I had the express oil change. I like that I don’t need an appt. Mike B. checked me in and is always warm and respectful. Mike M. checked me out and was just as kind. I even received a car wash. That is alway appt. Mike B. checked me in and is always warm and respectful. Mike M. checked me out and was just as kind. I even received a car wash. That is always a nice touch. Thanks Subaru Team. More
My service visit at Jacksonville Subaru went real well. Mike Needham the service manager bent over backwards. He got me in and out all went well. Mike Needham the service manager bent over backwards. He got me in and out all went well. More
82,000 mile checkup Associate, Mike, very helpful, courteous and professional. Explained necessary information. Listened to my questions and answered appropriately with u Associate, Mike, very helpful, courteous and professional. Explained necessary information. Listened to my questions and answered appropriately with understandable terms. Very nice dealership compared to other dealership in Jacksonville. More