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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,073 Reviews

2,073 Reviews of Subaru of Jacksonville - Service Center

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December 27, 2019

AMAZING customer service from the service department! Danny Kane Jr. and the service department were outstanding! Without a doubt, this was the best experience I've had at any dealership. this team was More

by Z.L. NAVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2019

Fast Service and Great People! I never thought about buying a Subaru, until their salesman Dave brought up all the great things aspects about them. Every time i go in for maintenanc More

by Subawoooo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe, Mike B, David Dombrowski, Gabriel Mulkey
December 26, 2019

Great Place! I drive close to 2 hours just to make sure I take my car to them. They always are helpful and get this done right. More

by Teacher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker
December 24, 2019

Very fast and polite. Great service. We came in and they were very friendly. They gave an accurate ETA on the oil change which was appreciated greatly. More

by Shy51guy
Recommend Dealer
Yes
Employees Worked With
Gabe, mike m., mike b., Gabriel Mulkey
December 24, 2019

Outstanding service with a smile characterized my visit to Subaru of Jacksonville. From scheduling to completion of work on vehicle I was kept informed of progress on my vehicle ,its needs and cost estimat More

by Elincke
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex?, Kevin McCarthy, Jennifer Becker
December 20, 2019

!st visit for service Express oil change . Inspection found nail in side wall of right rear tire. No road hazard warranty on tire 4750 miles very surprised! Had to purchase More

by bvann013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
December 20, 2019

Great Service Service was very fast and even included a wash.. Gabe, Mike M. and Mike B. worked as a team and kept me informed Years ago I worked as a Sales Mana More

by gib.donsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M, Mike B, Gabriel Mulkey
December 19, 2019

I had the express oil change. I like that I don’t need an appt. Mike B. checked me in and is always warm and respectful. Mike M. checked me out and was just as kind. I even received a car wash. That is alway More

by Bamndean
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B.
December 18, 2019

My service visit at Jacksonville Subaru went real well. Mike Needham the service manager bent over backwards. He got me in and out all went well. More

by Scoop
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
December 17, 2019

82,000 mile checkup Associate, Mike, very helpful, courteous and professional. Explained necessary information. Listened to my questions and answered appropriately with u More

by tweetperk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
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