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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,073 Reviews

2,073 Reviews of Subaru of Jacksonville - Service Center

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January 03, 2020

Scheduled an appointment on-line. Drove in without a wait and car was ready in under 46 minutes. Thirty-six month Service and software recall. More

by Steve S
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2020

excellent service Everyone who waited on me was great. Mike M., Gabe, and Mike Needham, service manager. They covered a battery for me that was slightly out of warrant More

by vickisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
January 02, 2020

I received great service as always. This dealership has provided services for my car since I purchased it from them. I appreciate Dan and Gabe for helping me and the performance of my car. More

by chinaeyes22
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
December 31, 2019

satisfied customer Staff were very friendly and helpful, Car was taken on time, loaner was ready for us to take, all repairs were taken care of. Scheduled repair time t More

by boettcherfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
December 31, 2019

Express Service Drove up for regular maintenance. Everyone made it simple and easy. SoJax has been great to work with. The lot is a bit crowded and can be intimidatin More

by Greg9strat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B., Gabriel Mulkey
December 30, 2019

Recall for ignition check Was in and out about 30 minutes, thanks to Gabe, Mike M and Mike B. My ride was vacuum and washed also. This is my first Subaru and I am extremely hap More

by Bondo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M. And Mike B., Gabriel Mulkey
December 30, 2019

Great Experience..very convenient and personable. So far so good all my experiences at Suburu of jax have been outdstanding.All the people are friendly and helpful and make you feel like a valued cust More

by Billybob67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B., Gabriel Mulkey
December 30, 2019

My Suburu Croscheck had recall. I could not get to Dealer. Mike Needham worked to get car there. He was very helpful. They fixed my suburu and got it back to me. I was so grateful. More

by gogo
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2019

Service Wow excellent service Mike Needham is truly an asset to your dealership! I was wondering why there was a crowd of people who knew the dealership was a More

by DebbieQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Mike Needham was outstanding. Made us feel like family here. We will always come back here because of how he treated us. The service here is great he best. More

by Baquinif
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
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