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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,061 Reviews

2,061 Reviews of Subaru of Jacksonville - Service Center

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June 25, 2023

I checked out this dealership for maintenance for my Honda being that I also have a Subaru that I trust this dealer with. Matthew is extremely professional and always delivers with my needs and wants fo More

by Anthony
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Mowatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Subaru of Jacksonville responded

Thank you for the great review, Anthony, and for being part of our SOJAX family!

June 25, 2023

I enjoy the excellent customer service and positive attitude the employees have. The service department is customer centered and makes maintaining my cars easy. They always seem to put extra effort to More

by djw5108
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sebastian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Subaru of Jacksonville responded

We are so glad to read your review! Thank you so much for the kind words and for being part of our SOJAX family!

June 24, 2023

Very friendly very efficient could not be a better place to go for Subaru service More

by Virginia Jaeger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Subaru of Jacksonville responded

Your review means so much to us, Virginia! Thank you for being part of our SOJAX family!

June 23, 2023

Top notch service. Prompt, attentive and 30k Crosstrek service finished ahead of schedule. Well done, thank you. Also appreciated the coffee & snacks while waiting. More

by Jeff
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Subaru of Jacksonville responded

We're so glad we were able to give you a great experience, Jeff! Thanks for being part of our SOJAX family!

June 22, 2023

This is the best dealership. Very responsive great service. We love our Subaru and our son also just bought one. More

by francesjoseph
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Subaru of Jacksonville responded

We are so grateful for the kind words and to you for being part of our SOJAX family. Thank you for the awesome referral to your son, as well. We look forward to seeing you again soon!

June 22, 2023

Dealership is consistently professional, friendly and courteous! They always go out of their way to help you and answer any qyestions More

by ChristineW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Subaru of Jacksonville responded

We are so happy to read about your great experience with our team. Thank you for the kind review and for being part of our SOJAX family!

June 21, 2023

Mike Needham and his team are excellent! Handled my mirror repair with speed and professionalism. More

by k.lowe14
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Subaru of Jacksonville responded

We are so happy to read your experience is excellent when you visit for service. Thanks for trusting us with your Subaru and being part of our SOJAX family!

June 20, 2023

Very quick service visit with a pleasant waiting area with TV, snacks and drinks. Thank you. More

by Dexter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Subaru of Jacksonville responded

Thank you, Dexter, for being part of the SOJAX family. We look forward to seeing you again.

June 20, 2023

Always trust Subaru of Jacksonville to keep my 2016 Legacy in tip top shape. This was a 60K service so kind of expensive. That said having talked to a small private shop that did some service on my 199 More

by Dlhong
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Subaru of Jacksonville responded

Thank you so much for the review! We love having you (& your Legacy) as part of the SOJAX family!

June 17, 2023

My sales rep and service department worked with me to get my car to the dealership and get it repaired asap More

by erikaavend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
Jun 17, 2023 -

erikaavend responded

My sales rep and service department worked with me to get my car to the dealership and get it repaired asap

Jun 19, 2023 -

Subaru of Jacksonville responded

Thank you for the kind words! We appreciate you being part of our SOJAX family!

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