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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,088 Reviews

2,088 Reviews of Subaru of Jacksonville - Service Center

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July 11, 2025

Friendly staff. Informative. Thorough. Always a good experience. Quick (in a good way). Appreciate them. More

by Cfeikle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

July 07, 2025

I have enjoyed my Subura Forester all the people I meet thur Subura. Took my auto for 30day service check SUBURA IS AWESOME 👌 👏 More

by Helen
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mini Juarez-Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Subaru of Jacksonville responded

We are so happy to read your review and know that you enjoy your Forester and our team! Thanks for being part of our SOJAX family!

Jul 08, 2025 -

Helen responded

Thanks for responding back. Also for the free gift that I got it was for school supplies to children . I was reading about all the good things Subura does to help all over the world

Jul 09, 2025 -

Subaru of Jacksonville responded

We really try and support our community when we can! Thank you the kind words!

July 05, 2025

The Subaru Love Encore Delivery is a wonderal perk with Subaru Jax! John made the experience fun and we learned so much! John is professional, friendly, and very knowledgeable about the Subaru Forrester. W More

by prench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Subaru of Jacksonville responded

We are so happy you enjoyed your Love Encore Delivery with John! Please let us know if you ever need any help. Thanks for being part of our SOJAX family!

June 30, 2025

Wow! What a pleasant shopping experience. Abby was professional and courteous, the service was quick, but it didn’t matter because I didn’t need it by the More

by Sam H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mowatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Subaru of Jacksonville responded

Thanks for the great review. We are happy to read you enjoyed your experience with our team, specifically Abby! Thank you for being part of our SOJAX family!

June 30, 2025

I am loving my new Forester. Thank you Matthew Mowatt for pairing me with the vehicle that matches my needs. At first I was leaning toward the blue with black rims but the white More

by Marcia Dundas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mowatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Subaru of Jacksonville responded

Congrats on your new Forester! We're so happy you enjoyed both your sales and service experience. Thank you for being part of our SOJAX family!

June 30, 2025

Was able to get all my work done quickly and staff was very friendly and nice establishment as well More

by YavidR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

June 30, 2025

Abigail was so kind and helpful from the beginning! She helped me decide to get a new outback ! More

by bavada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Subaru of Jacksonville responded

Congrats on your new Outback and thank you for being part of our SOJAX family!

June 30, 2025

Dealership looked great on the inside service area was quick and efficient staff was very friendly as well More

by YavidR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

June 30, 2025

Being so close to the waiting area from the check in spot was great, the approach by the trade up guys isn’t too pushy, and I was able to get some of the cars out of my garage. Hopefully my wife forgives me More

by Harvey Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mowatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Subaru of Jacksonville responded

Haha! We hope she forgives you, too! Thank you for being part of our SOJAX family!

June 09, 2025

I can't begin to say how helpful and professional Tommy Vergara and the staff were helping to solve a particular problem they had with a tire. I had not bought my vehicle by you but you really came through More

by Kgreeny142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Subaru of Jacksonville responded

We are here to help! Thank you for the awesome review and we look forward to seeing you again!

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