Subaru of Jacksonville

Honest, Straightforward, No Pressure sales Jerry Johnson is an honest, straightforward, no pressure salesperson. He was patient with all of our questions and worked with us throughout the entir Jerry Johnson is an honest, straightforward, no pressure salesperson. He was patient with all of our questions and worked with us throughout the entire sales process without ever putting pressure on us. We give him our highest recommendation. This dealership also has a number of women employees, which is a refreshing change from the typical car dealer. More

Satisfied WRX owner From the moment I walked in the door, I received excellent service. Frank Woods was very knowledgeable about Subarus and made the process of buying my From the moment I walked in the door, I received excellent service. Frank Woods was very knowledgeable about Subarus and made the process of buying my new car easy; every step of the way, I was met with a smile and positive attitude. I was initially nervous because this was my first major purchase independent of my parents, so having someone like Frank left me completely satisfied. I am so excited to begin the journey with my new WRX and plan on recommending this dealership and Frank to others looking for a car :). Thank you Frank and thank you Subaru of Jacksonville! More

no pressure Jerry was easy to deal with. We looked at and drove the w r x on sunday and went back on friday and bought the car.They did not hassle us. That was a Jerry was easy to deal with. We looked at and drove the w r x on sunday and went back on friday and bought the car.They did not hassle us. That was a very nice change. More

Best car buying experience so far I drove four hours from south west Florida because I found a used truck on cars.com that I really wanted. I read all their reviews and that is why I p I drove four hours from south west Florida because I found a used truck on cars.com that I really wanted. I read all their reviews and that is why I picked this dealership. Mr Porter was helpful from the get-go , answered all my questions and held the car for me for two weeks. As a small business owner I appreciate a great customer service and friendliness just as I ran my business too. The car was right up front ready for the test drive when I arrived and all the paperwork was waiting for me to sign. I left the dealership with my new truck within half an hour. I would like to rate them 6 stars if I could :) I definitely will recommend this dealership to all my friends and family. Thank you Subaru of Jacksonville ! More

Excellent experience After contacting dealerships all over north and central Florida, Subaru of Jacksonville came in with by far the best price on a new Outback. The inter After contacting dealerships all over north and central Florida, Subaru of Jacksonville came in with by far the best price on a new Outback. The internet sales department responded to all of my inquiries extremely rapdily, and was up front about the caveats of our purchase (that we would have to wait for delivery). We were able to take care of many of the financing details ahead of time, and our actual time spent in the dealership was fast-paced and efficient. We're extremely happy with our purchase, and would gladly recommend this dealership to others. More

Great experience with an outstanding team My wife and I had a great all around experience from multiple facets of the Subaru team. All the employees were extremely friendly and answered all of My wife and I had a great all around experience from multiple facets of the Subaru team. All the employees were extremely friendly and answered all of our questions regarding our Forester we purchased. More

First time buying a Subaru I absolutely loved my experience at this Subaru dealership. The employees were knowledgeable and friendly. I never felt pressured or like I was even a I absolutely loved my experience at this Subaru dealership. The employees were knowledgeable and friendly. I never felt pressured or like I was even at a car dealership trying to make a purchase. The atmosphere was calm and collective the entire time. It took me about 8 weeks to come to my decision to purchase a Subaru. During this period I was only contacted twice by my sales person to see how things were going and if there was anything they could help me with. Again it was never about the sale itself when we spoke on the phone, it was like talking to a friend or acquaintance. I am very satisfied with not only my purchase but also the customer service I received. Unfortunately I did not receive the same customer service from the 4 other dealerships along my car purchase journey. More

Effiecient knowledgable sales department Our experience with Frank Woods, sales associate, was a pleasurable experience. We custom ordered our 2015 Outback Limited, mostly through phone conv Our experience with Frank Woods, sales associate, was a pleasurable experience. We custom ordered our 2015 Outback Limited, mostly through phone conversations with Frank. He handled the transaction efficiently, and worked diligently to expedite my order, knowing that I had already sold my previous Outback and was in need of my new car. He was knowledgeable about the vehicle and finances involved, and handled the transaction and orientation of the new vehicle with ease and efficiency. More

Best car purchase experience ever! I contacted the dealership online when I decided I wanted to buy a Forester, based on other reviews I read. Frank Woods immediately contacted me and s I contacted the dealership online when I decided I wanted to buy a Forester, based on other reviews I read. Frank Woods immediately contacted me and stayed in touch until I made a trip to the dealership to purchase the car. I was able to quickly negotiate a great deal, and when I returned to get the car, it was ready; there was no waiting! Frank spent time helping me understand the warranty and operation of the new car before I drove off and answered every question I asked. He was never in a hurry and was very helpful. My daughter bought a Subaru on the west coast the same weekend and had a miserable experience at the dealership, but Frank and Subaru of Jacksonville were wonderful. I will buy my next Subaru from Frank and won't hesitate to make the 2 hour drive. It was worth it! More

new car purchase I want to recommend Jose Torres of Subaru of Jacksonville. He was very informative and helpful. He made the purchase of my new 2015 Subaru Outback a I want to recommend Jose Torres of Subaru of Jacksonville. He was very informative and helpful. He made the purchase of my new 2015 Subaru Outback a wonderful experience. He helped me understand all the options and clearly explained how this beautiful car operates. He continues to offer his support 24/7 with any questions I might have. I feel I have a new friend who will help me take care of my new car. I am delighted. Thanks Jose! Alison Ahn More