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Subaru of Jacksonville
Jacksonville, FL
9,144 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,144 reviews
May 01, 2014
Best Dealer Experience I've Ever Had. I was immediately greeted when I walked in the door by Jerry. I explained my reason for my visit and he was quick to accommodate me. He didn't rush me I was immediately greeted when I walked in the door by Jerry. I explained my reason for my visit and he was quick to accommodate me. He didn't rush me at all and was extremely courteous during my visit. He was very professional and did not push anything on me allowing me to make the decision on my own pace. I am glad I had the chance to work with Jerry and glad I am now a proud new owner of a WRX STi. More
by bigt4203
Employees Worked With
April 27, 2014
Subaru of Jax I've been buying cars for 55 years, best experience ever at Subaru of Jax - got a $25 Amazon card the same evening I test drove a car - Juan is really I've been buying cars for 55 years, best experience ever at Subaru of Jax - got a $25 Amazon card the same evening I test drove a car - Juan is really a caring guy, more than a salesman More
by fhh2nd
Employees Worked With
Daniel Kane, Juan Hernandez
April 23, 2014
Why Subaru ? After checking another car competitors I decided to buy this Subaru Forester .Like every new car is running great so far. The car is having nice safet After checking another car competitors I decided to buy this Subaru Forester .Like every new car is running great so far. The car is having nice safety features and good quality. I will write another review after the car will have over 25 K miles. More
by gelu
Employees Worked With
David Dombrowski
April 20, 2014
Great experience all around My husband initally met Frank Woods last Fall, Frank and I had email contact around that same time, and when I did finally decide to consider trading My husband initally met Frank Woods last Fall, Frank and I had email contact around that same time, and when I did finally decide to consider trading my 2007 VW in April, Frank made sure that my needs were met. He had another wonderful salesperson, Jerry, take care of my first test drives while he was with another customer, then helped me as I tried to decide about vehicles. Frank's knowledge and enthusiasm about Subarus/ inventory was so helpful, as was his patience and ability to help me determine the best vehicle for me! The purchase was smooth with Frank's and Anita's expertise. I now drive a Crosstrek Hybrid, couldn't be more pleased! More
by JCordray
April 11, 2014
Jerry Johnson is the best! My family loves this dealership! We just purchased our second Subaru from Jerry Johnson a few weeks ago, and are loving the new Outback. All of the My family loves this dealership! We just purchased our second Subaru from Jerry Johnson a few weeks ago, and are loving the new Outback. All of the employees and the owner are professional and friendly. We previously owned a Forrester, and can recommend the service department. Our new Outback was financed through Subaru of Jacksonville at 0%! All in all, we are totally satisfied with the entire experience at the dealership. Highly recommend. More
by HappyDriver100
Employees Worked With
Other Employees :
Met Bruce Holmes at auto show; we know Tom Horton from previous visits, Anita Clarkson
April 07, 2014
From the moment we pulled in, everyone was very friendly, and we never felt "pushed". Yes, Bruce asked the question, "what can we do to earn your business today?" like any good salesman would, but he was nev and we never felt "pushed". Yes, Bruce asked the question, "what can we do to earn your business today?" like any good salesman would, but he was never pushy with us. They made us feel like they were welcoming us into a family. Truly a great car buying experience! More
by geoffmarton
April 06, 2014
Excellent customer service as always. I have and always will be a Subaru customer for life, due in part to the excellent product but more importantly the Excellent Sales professional (Frank Wood) and the m will be a Subaru customer for life, due in part to the excellent product but more importantly the Excellent Sales professional (Frank Wood) and the main reason we always return to this dealership, the "man who makes all good things happen" (Daniel Kane). If not for Daniel, we would not be the loyal customers that we are, referring everyone I know to this dealership and especially; Daniel Kane....... More
by shaze002
Employees Worked With
Other Employees :
Daniel Kane, Anita Clarkson, Frank Woods, Juan Hernandez
April 06, 2014
David D did an excellent job handling my sale. I appreciated his reminder to come back and test drive a car that wasnt available on my initial visit. i didnt feel any pressure while shopping and te appreciated his reminder to come back and test drive a car that wasnt available on my initial visit. i didnt feel any pressure while shopping and test driving. overall an excellent experience! More
by ridet1t1
Employees Worked With
David Dombrowski
April 06, 2014
After two bad experiences in GA, we found Phil Porter Jr. In Jacksonville who worked hard to find us the exact car we wanted. Subaru of Jacksonville restored our faith in the new car buying process! Even the In Jacksonville who worked hard to find us the exact car we wanted. Subaru of Jacksonville restored our faith in the new car buying process! Even the finance guy was a pleasure - that never happens! Worth the drive; we could not be happier. More
by Sammidog1
Employees Worked With
April 01, 2014
Fell in love with Subaru My husband had been stalking the Subaru dealership for months... Jerry Johnson listened and searched for what my husband had been looking for and foun My husband had been stalking the Subaru dealership for months... Jerry Johnson listened and searched for what my husband had been looking for and found it. My husband was never pressured and Jerry worked with us to make us happy with final payment options. Feeling proud to join the Subaru family! Thanks Jerry! More
by vgwizda
Employees Worked With
