Subaru of Jacksonville

I Love my Subie We purchased our new Outback online during the Black Friday sales event. We inquired about the vehicle and got immediate responses. Simply put the ent We purchased our new Outback online during the Black Friday sales event. We inquired about the vehicle and got immediate responses. Simply put the entire buying experience was wonderful. The best we have ever had - well worth the 120 miles we drove to the dealership. If and when we know of anyone looking to buy a car, we will definitely give them your name and number. Thank you for the experience. More

What a great experience! Jerry Johnson was an absolute delight to work with! He was thoroughly knowledgeable about the Subrau product. He gave me a complete rundown of all t Jerry Johnson was an absolute delight to work with! He was thoroughly knowledgeable about the Subrau product. He gave me a complete rundown of all the Outback's features and easily answered all my questions about the car. He made purchasing the car easy! We were able to complete the transaction and send me on my way in my new car within 3 hours! He introduced me to Robert in the service dept who was also very nice. When they say welcome to the family, I truly felt at home. Everyone I interacted with was so nice and helpful. What a great team to see in action! I wish all my purchasing experiences were this good! PS- special note to Juan, he has a great eye for detail and went out of his way to help me too! More

Thank You We met Frank Woods late in the day, almost closing time and he took the time to show us and let us test drive a WRX. He was patient, did not rush us, We met Frank Woods late in the day, almost closing time and he took the time to show us and let us test drive a WRX. He was patient, did not rush us, and in fact when we expressed a desire to look at a different vehicle, he went with our change in vehicles as casually as if he knew all along of the need to look at this other vehicle. The final car we chose was perfect ! Thank you Frank ! More

Outstanding Service Frank Woods helped my husband and me make the decision on whether to repair my 8-year-old Subaru Forester or trade it in for a gently-used 2011 Forest Frank Woods helped my husband and me make the decision on whether to repair my 8-year-old Subaru Forester or trade it in for a gently-used 2011 Forester. He went out of his way to explain the improvements of the newer version and helped us program our cell phone with the Bluetooth. More

Great Shopping Experience I shopped 4 Subaru dealerships for 2015 Outback with Eyesight. Subaru of Jacksonville responded quickly, had the best deal and kept me posted on the I shopped 4 Subaru dealerships for 2015 Outback with Eyesight. Subaru of Jacksonville responded quickly, had the best deal and kept me posted on the arrival. Sabino made the shopping experience FUN! When we arrived from Gainesville to pick up the car, Sabino and his associates took the time to make sure every question was answered, they modeled how to use all the new features. Sabino encouraged us to call with any questions and quickly took our phone call when we needed some additional guidance on the Navigation System. I highly recommend Sabino Martinez and Subaru of Jacksonville. More

Jose Torres rocks! We drove into the dealership with our 2006 Forrester, still running and in great shape, and left with a 2015 Outback with more bells and whistles than We drove into the dealership with our 2006 Forrester, still running and in great shape, and left with a 2015 Outback with more bells and whistles than I even knew existed! Jose spent lots of time with us showing us the new Forrester and the Outback. His skills and low pressure technique transformed what was going to be an "information gathering" visit into a new car purchase. Although we were considering a Lexus or an Acura as our next car, we looked at the features of the Outback and asked ourselves why, since our Forrester had never given us a lick of trouble, we would consider anything other than a Subaru. This dealership has always been a pleasure to deal with, whether in buying a car or getting service. We are still waiting for the arrival of the leather to transform the car interior, but I'm sure that we won't be waiting long. More

New Subaru Owner The ONLY complaint we have is that it took all day to get to the negotiated, walk-out-the-door price. Compared to other dealerships we have dealt with The ONLY complaint we have is that it took all day to get to the negotiated, walk-out-the-door price. Compared to other dealerships we have dealt with, Subaru of Jax was by far the most professional. Josh was very nice to work with. Glad to have my new car! More

Excellent experience; Courteous and Professional Out of state, late in the day, Mystery CEL. Pulled up to dealer and minutes later, the code was pulled, problem diagnosed, and even got a software upd Out of state, late in the day, Mystery CEL. Pulled up to dealer and minutes later, the code was pulled, problem diagnosed, and even got a software update to reduce nuisance CEL. Kevin McCarthy was courteous, professional, and decisive. Our 2012 Legacy was healthy and back on the road in 24 minutes. Thanks, Kevin. More

A great buying experience I just bought a new 2015 Forrester. I bought my 1st Forrester in 2002 (which now has 178000 miles on it) from this dealership and my salesman was Jua I just bought a new 2015 Forrester. I bought my 1st Forrester in 2002 (which now has 178000 miles on it) from this dealership and my salesman was Juan Hernandez. I was so glad to see he was still here to sell me my 2nd! I got my car serviced here over the years and in the beginning when I need a loaner I got an old clunker....Now you get a current year car as a loaner so you can always see whats new. My sales experience was great. No hard sell, and fast. Juan drove 200 miles to get the car I wanted and I picked it up the next day. More

No pressure = but the opposite is now the "norm" The ONLY complaint we have in purchasing our new Forester is the amount of time it took to finally negotiate the price we walked out the door with. O The ONLY complaint we have in purchasing our new Forester is the amount of time it took to finally negotiate the price we walked out the door with. Otherwise, Josh was great to work with, and like I said, no other complaints. More