Subaru of Jacksonville

Jay's review Frank Woods was very good. He knows the product and does not play games, answers all your question and no high pressure. The finace department is wond Frank Woods was very good. He knows the product and does not play games, answers all your question and no high pressure. The finace department is wonderful as well Anita Clarkson search for the best deal for payments without playing the "what payment do you want" game. She checks the rates and tells you what the payments will be and asks if you can afford. Dealership has NO HIGH PRESSURE. Very good customer service and experience!!!!! Jay Melanson More

Most pleasant ever Love my new 2015 Outback. I have purchased 10-11 cars in my life and this was by far the simplest, least stressful and least bullish I have ever exper Love my new 2015 Outback. I have purchased 10-11 cars in my life and this was by far the simplest, least stressful and least bullish I have ever experienced! As a single woman I've been subjected to many uncomfortable and belligerent sales people, both sexes. Subaru of Jacksonville was easy and pleasant. A new experience. More

Purchased 2015 Outback After visiting 3 dealerships and consulting with as many online, I chose SoJax Atlantic Blv. because of the final price. It was worth the 7 hour trip After visiting 3 dealerships and consulting with as many online, I chose SoJax Atlantic Blv. because of the final price. It was worth the 7 hour trip to pick up the car and Bruce Holmes, the salesman was professional and very friendly and helpful along the way. Even when I changed my mind about which model, he never showed impatience. He was, and I'm sure still is, an exemplary sales person. Bruce kept me posted over the 8 or so weeks of my order (Limited with Eyesight) and I was able to trade in my rusted CT 2003 Outback. Bruce spent much time explaining the new electronics on the Outback even after the dealership "closed" for which I was grateful. He even cared enough about my welfare after I drove away to make sure I arrived at my overnite destination. Bruce is a truly remarkable, thoughtful human being. I think he should train other sales people! More

Mark was very helpful This was by far the least stressful experience I have ever had at a dealership! Mark was not your usual pushy salesman! He was considerate and patient This was by far the least stressful experience I have ever had at a dealership! Mark was not your usual pushy salesman! He was considerate and patient, allowing us ample enough time to make a decision about buying the car! More

We love Subaru! My husband and I spent an entire month searching for a new vehicle after an accident totaled ours. We kept going back to Subaru of Jax because the cus My husband and I spent an entire month searching for a new vehicle after an accident totaled ours. We kept going back to Subaru of Jax because the customer service was by far the best! More

Used to New Forester We went in thinking we would get ourselves a used Forester...but David our Salesperson worked with Anita in financing and we were able to get a NEW on We went in thinking we would get ourselves a used Forester...but David our Salesperson worked with Anita in financing and we were able to get a NEW one instead! Really good experience, up front and honest, good communication, friendly. David even took time after hours of working with us to show us more of the car, where things were etc... instead of just handing us the keys and we just figure it out...he spent time to give us more info from his personal experiences!! THANKS! More

Internet Sale Very Positive experience. I live in North Carolina and was searching for a Legacy, not overly optioned and found one at Subaru of Jacksonville. An i Very Positive experience. I live in North Carolina and was searching for a Legacy, not overly optioned and found one at Subaru of Jacksonville. An internet price quote and a few phone calls later I struck a deal and was willing to drive the six hours to complete it. Jerry Johnson was great to deal with and had everything ready to go when we arrived in order to minimize our time 'on the ground' The paperwork process took less than 10 minutes. Anita was knowledgeable and friendly and also sensitive to our time constraints. Never any high pressure. A very reasonable price. Everyone is friendly and professional. I would drive back again to get another car! More

Wonderful dealership Excellent dealership couldn't ask for anything better. Staff was super friendly, and extremely helpful. Throughly explained everything that was in my Excellent dealership couldn't ask for anything better. Staff was super friendly, and extremely helpful. Throughly explained everything that was in my car, and how to use it.. More

Beyond Helpful and No Pressure I had been looking for awhile for a new car. I decided to order a 2015 XV. Josh was great with not pressuring me into a car on the lot I was not happy I had been looking for awhile for a new car. I decided to order a 2015 XV. Josh was great with not pressuring me into a car on the lot I was not happy with. He presented the option of ordering one. I sat with Phil Jr. Selecting all the options I wanted and Josh kept me informed on the status of my car. More

Overall experience My purchasing experience was wonderful. The staff was very helpful and accommodating. I was introduced to the service department. All the options on t My purchasing experience was wonderful. The staff was very helpful and accommodating. I was introduced to the service department. All the options on the vehicle were thoughly explained. More