Subaru of Jacksonville

A great salesman must be a great listener and educator. We bought our first Subaru, an L.L. Bean Outback, from the dealership 13 years ago. After driving it nearly 150,000 miles, we wanted/needed to update We bought our first Subaru, an L.L. Bean Outback, from the dealership 13 years ago. After driving it nearly 150,000 miles, we wanted/needed to update. We used the Outback for our play car, hauling around our kayaks and bikes on roof racks and by trailer. After doing on-line research, we decided to get a Forester this time around. It seemed to have more storage while not sacrificing the creature comforts of the Outback. The latter is important because we put a lot of road miles on the car, taking it to the Florida Keys and Maine each year. Our salesman, Josh Strickland, patiently listened to our needs and decision process, then suggested that we reconsider the Outback. After trying out the two models, we readily agreed with his recommendation. That decision made, he was candid and courteous in putting together a very fair deal with a well-equipped in stock vehicle in less than 15 minutes. The sales manager, Daniel Kane, Anita Clarkson and all the other dealership staff were as kind and helpful as Josh. We love our new car. It is everything Josh promised, and more. We wish that all of our previous car buying experiences could have been as enjoyable as this one. More

The Best Subaru Dealership The Best Subaru Dealership The Best Subaru Dealership An excellent dealership to work with and to negotiate the best prices anywhere. Josh Strickland, the sales person was very professional and knowledgeable. They even brought our car to us as we are tied up for over a week. More

Best care buying experience I've had! Recently traded in our BMW and bought a 2015 Subaru Crosstrek from David Bombrowski. Highly recommend him! Professional, knowledgeable, and great com Recently traded in our BMW and bought a 2015 Subaru Crosstrek from David Bombrowski. Highly recommend him! Professional, knowledgeable, and great communicator. Love the car! More

A caring dealership with a commitment to excellence! This past weekend I picked up my second Subaru Forester from Subaru of Jacksonville. In the years since I purchased my first Forester at this dealersh This past weekend I picked up my second Subaru Forester from Subaru of Jacksonville. In the years since I purchased my first Forester at this dealership I have learned a great truth--when you purchase a car from them, you become part of the family! My first purchase experience with salesman Bruce Holmes was pleasant and fun. His knowledge of the cars made my selection easy. After purchase, service appointments were quick and convenient. The service department stands behind a priority policy of keeping cars safe, and really listens! When I needed to replace my first Forester, getting another one was an easy decision! As owner Phil Porter says in his TV ads, "Drive a Subaru, you will buy a Subaru." I could add that once you buy a car here, you will be a Subaru of Jacksonville customer for life! More

no pressure, great price, great car buying experience I went in to the dealership with a broken down 2004 forester basically knowing that I was going to need to buy a new car that day. They took great ca I went in to the dealership with a broken down 2004 forester basically knowing that I was going to need to buy a new car that day. They took great care of me (even fed me lunch!) and offered a fair price on a new 2015 forester (equal to the average price paid in the area based on truecar.com prices). Also gave me a good price on my trade in, even without knowing exactly why it was broken down. Overall a great experience - I never felt pressured into any decision and I couldn't be more happy with the car. More

2015 Subaru Forester This is my second Subaru from this dealership. I have dealt with Mark Minter, Kimberly Schneid and Anita Clarkson. They are very professional and help This is my second Subaru from this dealership. I have dealt with Mark Minter, Kimberly Schneid and Anita Clarkson. They are very professional and helpful and friendly. I will be happy to deal with this dealership in the future. This is my fifth Subaru. The service department is excellent. AnnikkiSubaru # 4. More

Subaru #4 We went in for a service recall on our 2009 Subaru Outback, While we waited we test drove a new 2015; we were immediately sold. We traded our other ca We went in for a service recall on our 2009 Subaru Outback, While we waited we test drove a new 2015; we were immediately sold. We traded our other car in.....now we have two Outbacks in the driveway.....We couldn't have asked for a better sales team, Ryan Munro was knowledgeable, friendly and went above and beyond to explain the Outback's features.. We are completely satisfied with our new purchase. Thanks, Subaru of Jacksonville. More

We found the perfect car We drove down to look at the Subaru's knowing that we needed one within the next week. We had looked at other cars and couldn't find any that compared We drove down to look at the Subaru's knowing that we needed one within the next week. We had looked at other cars and couldn't find any that compared to the safety a Subaru offered, and with us expecting our first in September, there was just no other option. When we got there we were surprised that no one approached us as we walked around the lot for about 15 minutes. We walked up to the dealership and there were 4 or 5 guys sitting outside...none of them said a word to us even though we made eye contact. We felt really awkward. I chalked it up to us being such a young couple...although young money is still good money. Those other sales guys missed out on a good sale. We went inside and were immediately greeted by Mark Minter. He was a little shocked that no one had even asked us if we needed help yet and got to work making our experience amazing. He took us outside and drove the car up that we had been interested in. He let us look around the inside and explained all the features to us from top to bottom. We hadn't planned on getting anything above basic, but the car he showed us was too perfect to pass up. Leather seats, GPS navigation, eyesight cameras, and the list keeps going. We fell in love. (And we'll be back in a few weeks to have a bike rack installed; Mark explained all of those options to us too). The process from there went smoothly. He collected our information, got us an amazing deal and Anita Clarkson got us an amazing rate. This place really does mean it when they say they take good care of military buyers. I don't believe we could have gotten this car, fully-loaded, for this price anywhere else. We appreciate everything Mark did for us and we are extremely happy with our new car. We'll be back when our other car needs to be replaced, without a doubt. More

Fantastic experience at Subaru of Jacksonville I just recently leased my third Subaru Automobile and had the pleasure of working with Mark Minter for the third time. I searched him out the moment I just recently leased my third Subaru Automobile and had the pleasure of working with Mark Minter for the third time. I searched him out the moment I walked into the dealership because I knew I would have a seamless and honest experience. He understood my needs and guided me in finding the best vehicle. I highly recommend if you are thinking of leasing a Subaru that you go to Subaru of Jacksonville and ask for Mark Minter. Anita was also fantastic in helping me with the financing of my lease. Dorene Benedetto More

Outstanding Service Jerry was a no pressure salesman that answered my questions and if did not know the answer at first, he found the answer and communicated it right awa Jerry was a no pressure salesman that answered my questions and if did not know the answer at first, he found the answer and communicated it right away. When I bought the car there was no pressure exerted when signing the loan. In my experience that is a time when a lot of extras are pushed on the customer. That did not occur, which makes this a dealership to which you would return. More