Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Jacksonville
Jacksonville, FL
9,146 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,146 reviews
June 24, 2015
The most profesisonal Dealer Ever By far the best dealership I have ever been to. This is the third Subaru I bought from this dealership and would not go anywhere else ever. Kimberly By far the best dealership I have ever been to. This is the third Subaru I bought from this dealership and would not go anywhere else ever. Kimberly Schneid worked diligently to ensure the deal would work out. Anita Clarkson ensured I got the best rate for financing and of course Daniel Kane made the deal happen. Service plays a vital role in my selection for vehicles and Robert Desjadon provided me with detail information about how the vehicle was doing maintenance wise with previous owners. All in all I had an ALL STAR team working to get me into this vehicle. More
by elliot
Employees Worked With
Other Employees :
Robert Desjadon, Daniel Kane, Anita Clarkson
June 24, 2015
Subaru Purchased My husband and I purchased an Impreza Sport Hatchback from Juan Hernandez. From his response to my email, to selling us the Impeza, Juan was very kno My husband and I purchased an Impreza Sport Hatchback from Juan Hernandez. From his response to my email, to selling us the Impeza, Juan was very knowledgeable and easy to work with. He made buying a new car a pleasure. He took a long time explaining all the many features of our new car not only at the sale, but a month or so later when I came into the dealership for help setting up the APPS. David Dombrowski took me on my first test drive when Juan was with another customer. He was also very knowledgeable and helpful. More
by Kathleen
June 24, 2015
One of my best car buying experiences ever. First I want to commend our salesperson. Sabino Martinez is extremely knowledgeable about the product. He was patient with us and really listened to o First I want to commend our salesperson. Sabino Martinez is extremely knowledgeable about the product. He was patient with us and really listened to our needs. Next let's talk price. I did my research and Subaru of Jacksonville consistently provided the lowest quoted price. Finally I want you to know the process of buying our car went very smoothly. I had a couple of accessories I wanted to add and Sabino arranged to have them added in time for me to pick up my car with no delay. When it was time to leave, my car was spotless and came with a full tank of gas. I would recommend SOJ for any of my friends and family who might be interested in a Subaru. Oh and by the way, the Outback is a really great car to drive with an impressive level of technology installed. More
by hkennedy57
June 23, 2015
A great buying experience Purchasing my new Crosstrek was absolutely painless! Not really being sure of what I wanted after driving a sports car for years, Bruce Holmes guided Purchasing my new Crosstrek was absolutely painless! Not really being sure of what I wanted after driving a sports car for years, Bruce Holmes guided me through the choices available to me. He took the time to explore my interests and driving needs to help me make a perfect choice of a new Crosstrek. I never felt pressured. The trade in on my car was right on, according to KBB. Thank you, Bruce!!!! More
by Janet
June 23, 2015
Very friendly, caring, fast, and helpful. Great experience! I have recently bought an Outback from this dealership and my main dealer was Juan Hernandez. He is really nice, helpful and friendly. He took care of I have recently bought an Outback from this dealership and my main dealer was Juan Hernandez. He is really nice, helpful and friendly. He took care of everything pretty quick and precise. We definitely enjoyed our experience with the whole team. More
by Amin
Employees Worked With
Juan Hernandez
June 22, 2015
Excellent Thank you Frank for all of your hard work. We love the new Outback, all of the safety features are amazing. Love the Eyesight with the cruise contro Thank you Frank for all of your hard work. We love the new Outback, all of the safety features are amazing. Love the Eyesight with the cruise control. More
by Chief
Employees Worked With
Frank Woods
June 21, 2015
LOVE my new Outback! My husband and I were totally impressed with everything at Subaru of Jacksonville! For starters, how about the owner, Phil Porter personally greeting My husband and I were totally impressed with everything at Subaru of Jacksonville! For starters, how about the owner, Phil Porter personally greeting us to see if we had any questions? And then Bruce Holmes was a terrific salesman, NEVER exerting any pressure. He not only answered all our questions, but managed to get us a car weeks ahead of schedule. Then he took an hour to explain every detail in my new Outback. I am a teacher, and also a visual and kinesthetic learner. I learn from watching, not from reading a manual. Bruce patiently showed and explained everything to me, allowing me to try all gadgets in my new car before driving it off the lot. I love my new car and would recommend this dealership and Bruce Holmes to anyone shopping for a dependable, new car. More
by sailor girl
June 20, 2015
Good service, good people thank you Josh Strickland and Frank Woods for making certain I was happy with my selection of my new Subaru and then driving 70 miles in order to de thank you Josh Strickland and Frank Woods for making certain I was happy with my selection of my new Subaru and then driving 70 miles in order to deliver my old car to me so I could give it to my grandson. I call that Above and beyond. More
by claudette
June 18, 2015
Love our New 2015 Subaru Outback! Mark Minter was an excellent Salesman that we had the priviledge of getting us introduced to our New Luxurious Outback... He was very helpful in educa Mark Minter was an excellent Salesman that we had the priviledge of getting us introduced to our New Luxurious Outback... He was very helpful in educating us about all the tehnical features that our new car has to offer. And we are very pleased to have achieved such a great deal from the purchase of our 2nd Subaru. The new outback is so comfortable & much more fun to drive overall! Although we loved our 2013 Forrester we have to mention that the updated safety features in the new Outback really makes up for some of what we were sort of missing in the Forrester such as the back up Camera, the Turn signals on the side view Mirrors, and also the Blind spot Warning Signals in the Mirrors as well. The Air Conditioning for the back seat passengers has already made such a big difference too! WE LOVE IT! Here's a big "Shout Out" to our Awesome Salesman, Mark Minter! He really helped us in finding just the right car to meet all of requested desires & needs! Thanks Again Subaru! More
by GoNavy_DJ
June 14, 2015
Very easy car buying experience! The employees of the dealership were very accommodating, informative, and generous with their time. Frank, in particular, spent the better part of the The employees of the dealership were very accommodating, informative, and generous with their time. Frank, in particular, spent the better part of the day showing us many different cars, so that we could make an informed choice. More
by maggie5
Employees Worked With
Frank Woods
