Subaru of Jacksonville

I recently purchased a new 2013 Subaru Crosstrek from Subaru of Jacksonville. My salesperson, Jerry Johnson, was very courteous and knowledgeable. I was offered a fair deal on my trade and a great price Subaru of Jacksonville. My salesperson, Jerry Johnson, was very courteous and knowledgeable. I was offered a fair deal on my trade and a great price on my new Subaru. Overall, I would recommend this dealership and Jerry Johnson to anyone in the market for a new or used car. More

Thanks very much to Phil Jr. for getting the ball rolling, to Anita for working out the details, and especially to Josh for everything he did. He was excellent and even set up my phone with the hand rolling, to Anita for working out the details, and especially to Josh for everything he did. He was excellent and even set up my phone with the hands-free system in the vehicle for me. Much more pleasurable experience than with the other area dealer we had visited the day before (who told me I couldn't get the vehicle in orange unless it came from AL or GA, then I found one across town). Knew their stuff (I do my research and typically know more about the vehicle going in than most salespersons, so I know if they don't). Seemed fair and honest and if the service department is much the same, it could be the start of a long relationship. Got a certified pre-owned Crosstrek with low miles (service loaner) and better warranty (7 yrs/100.000 miles) than the brand new ones! More

They were able to beat the price of their local competitors (Orange Park; Gainesville) over the telephone. When I got the the dealership, David met me, took me for a test drive, and walked me thro competitors (Orange Park; Gainesville) over the telephone. When I got the the dealership, David met me, took me for a test drive, and walked me through the paperwork. Granted, I negotiated over the phone and was an informed consumer, but this was the most pleasant of all of my new car purchases. More

Josh was the most professional salesperson we talked to and we visited several dealerships in the area before buying at Subaru of Jacksonville. He was quick to identify our needs and answer our questions. and we visited several dealerships in the area before buying at Subaru of Jacksonville. He was quick to identify our needs and answer our questions. The negotiation process was a breeze because he was upfront about everything from the moment we walked in. Great job Josh! You are the reason we purchased our new Subaru on our first visit to this dealership. More

We just purchased our third Subaru and the second one from Jerry. He is very easy going and never pushed us. He got us the deals we wanted and never left us waiting for an answer. We want to keep buying from Jerry. He is very easy going and never pushed us. He got us the deals we wanted and never left us waiting for an answer. We want to keep buying Subarus and want to keep buying them from Jerry. We have been getting our service done here to and Kevin has made sure our needs were met. He has gone above and beyond what was required for us. More

I have dealt with Subaru of Jacksonville for the past 6 years for service of my 2008 Outback for and can not say enough about Tom, Kevin and Steve and their fabulous staff of Subaru Technicians. They have years for service of my 2008 Outback for and can not say enough about Tom, Kevin and Steve and their fabulous staff of Subaru Technicians. They have provided me with excellent care of our Subie as well as quality customer service to our daughter & her family for their 2005 Forester. On New Years Eve we took delivery of our 2014 Outback 2.5i Limited thanks to the superb friendly help & assistance from our Sales Consultant David Dombrowski who found the Outback we wanted equipped the way we wanted it with our color choice, etc. We enjoyed a very pleasant experience with David from the beginning of the process to the delivery of our new Subaru. We now look forward to many more years of excellent customer service from the team in the Subaru of Jacksonville Service Department! We highly recommend Subaru of Jacksonville! More

I bought several new cars over the years and I continually have to fight for every penny. We do significant research about our trade in value and the value of the new car. We always try to inclu continually have to fight for every penny. We do significant research about our trade in value and the value of the new car. We always try to include a reasonable profit for the dealer. Still, the price that the dealer starts with compared to where we want to be are frequently thousands of dollars apart. At Subaru of Jax the first offer from the dealer was within a few hundred dollars of where we wanted to be. I sent back a counter offer and we arrived at a reasonable compromise. It took minutes compared to the hours I spent at Keith Pierson Toyota. This is my first Subaru and my first purchase at this dealership. I fully expect a long and mutually beneficial relationship. More

The whole sales experiance was excellent. This is my first Subaru and was quite impressed when the Sales Manager and owner both came up and thanked me for my business and buying a BRZ from them. They w first Subaru and was quite impressed when the Sales Manager and owner both came up and thanked me for my business and buying a BRZ from them. They welcomed me to the Subaru family! I am very happy with my BRZ and buying it from Subaru of Jacksonville! More

We waited about three weeks for the car to come in from Connecticut. It was just what we wanted and our sales person took a lot of time with us so that we felt comfortable with the car. I called my insur Connecticut. It was just what we wanted and our sales person took a lot of time with us so that we felt comfortable with the car. I called my insurance company and my premium went down from my 2012 Ford due to all the safety features on the Subaru. More

I started out using the Subaru websites (both corporate and local dealer). They were extremely helpful and got me started on the right foot. Josh called me very soon after I posted my interest and from t and local dealer). They were extremely helpful and got me started on the right foot. Josh called me very soon after I posted my interest and from there we were able to make a deal on my new Subaru Forester XT. Josh did well. He could tell I already knew which vehicle I wanted and made the event as short as possible for me. In the end I felt good about my purchase. I have owned Subarus for over 20 years and as long as the company keeps producing a quality product and doing things like the share the love program I will keep buying their vehicles. Sincerely, Matt More