Subaru of Jacksonville

Great deal on a great car! Even before we reached the showroom door Rob Rose was there to greet us, offer us refreshment and listen to our needs. Before we knew it he was educat Even before we reached the showroom door Rob Rose was there to greet us, offer us refreshment and listen to our needs. Before we knew it he was educating us to the wonders of Subaru engineering and letting us test drive both a used and a new vehicle. Although the previously-owned Forrester we test drove was a great deal we settled on the new Outback and we love it! They practically let us write the deal and our salesman, Rob ( who has a mechanical background) even offered to come in on his day off and personally install the trailer hitch we needed on the vehicle! The whole experience was great from start to finish! More

Excellent car buying experience Frank went out of his way to ensure that the sell went as smoothly as possible. As a long distance buyer descriptions and information was by phone and Frank went out of his way to ensure that the sell went as smoothly as possible. As a long distance buyer descriptions and information was by phone and verified accurate on arrival for pickup. Very good experience! More

Awesome Car Buying Experience! Jerry and Anita made the purchasing process the least of my worries. I had my eye out for a 2016 Crosstrek and they made it happen with ease. If you Jerry and Anita made the purchasing process the least of my worries. I had my eye out for a 2016 Crosstrek and they made it happen with ease. If you're looking for a comfortable environment with welcoming employees to buy your car I highly recommend Subaru of Jacksonville! More

This was the first time buying a car was easy. I was very pleased with the way I was treated and how easy the entire process was. Frank was so very helpful. I believe he went over and above what I was very pleased with the way I was treated and how easy the entire process was. Frank was so very helpful. I believe he went over and above what was is the usual for selling a car. He was not aggressive and was very pleasant to work with. More

Wonderful Experience We have purchased six cars from this dealership over the last 15 years and each and every time it has been a wonderful experience. Jerry Johnson and S We have purchased six cars from this dealership over the last 15 years and each and every time it has been a wonderful experience. Jerry Johnson and Sabino Martinez have been our salesmen for many years and both of them are great to deal with. They treat us like family each and every time we visit to either purchase or bring our car in for service. This last time we purchased two vehicles a week apart and Jerry and Sabino really go the extra step to make sure that everything is taken care of from start to finish and go as smooth as possible. More

Help for an old widow lady On Sunday decided ! My car was 11y, no air too many repairs. Juan asked me if he could help. He made me feel comfortable with no pressure at all. T On Sunday decided ! My car was 11y, no air too many repairs. Juan asked me if he could help. He made me feel comfortable with no pressure at all. This is my first time purchasing a car on my own. It will probably be my last car and I am looking forward to the journey. Thank you Subaru and thank you so much Juan!!!!! More

Easy sale The transaction was short and sweet. No pressure. I had a fantastic experience with David D. He was patient and not pushy. This was the first deal The transaction was short and sweet. No pressure. I had a fantastic experience with David D. He was patient and not pushy. This was the first dealership we stopped at and the first car we looked at. Will definitely be back and refer others. The price was fair and very happy with our experience. More

Wonderful customer service This is our second time getting a new vehicle from Subaru of Jacksonville. We knew we wanted to work with Frank Woods again because he gave us such a This is our second time getting a new vehicle from Subaru of Jacksonville. We knew we wanted to work with Frank Woods again because he gave us such a wonderful experience the first time. He recognized us immediately and remembered our names (including our son) and what car we bought a year ago. It's hard to find that kind of service these days. When working with Frank, we never felt pressured into a car as we had with other dealerships. We decided to lease an Outback. This is the first time my husband and I had ever leased a vehicle and Frank was very helpful in answering all of our questions. We will be recommending this dealership and specifically Frank to anyone we know in the market for another vehicle. More

Fantastic Experience Purchasing my First Subaru I had a fantastic experience working with David Dombrowski at Subaru of Jacksonville. This was my first purchasing experience with Subaru and I was v I had a fantastic experience working with David Dombrowski at Subaru of Jacksonville. This was my first purchasing experience with Subaru and I was very impressed. After our initial test drive, we sat down and discussed the numbers. The initial offer he gave me was fair, but I still wanted to look at some other vehicles before making a final decision. There was no pressure to stay and buy the car right away. He explained to me that they don't play games there and the offer would still be valid after I looked around. I did shop around and had less than pleasant experiences at other dealerships. However, throughout that period, I still kept in touch with David and he was able to answer my questions through email. We were even able to get to a ballpark figure of what I should expect to pay for the car when I finally did come in. The dealership still needed to inspect my trade-in before agreeing to any actual numbers. When I came in to buy the car, the car I was interested in was on a test drive. David immediately started the purchase process to make sure I got the car I wanted. We were able to quickly get my trade-in appraised and negotiated a great price on my new Forester! After the agreements and contracts were all signed, David put in a full tank of gas in the car and walked me through everything I needed to know about operating it. He even helped my wife watch our tired and cranky one year old as I was transferring everything from my old car to the new car. David treated me honestly and with respect throughout the entire process. I would absolutely recommend him and Subaru of Jacksonville to anybody. More

we walked away satisfied that we got a good deal We got the vehicle we wanted at what we felt was a good price - we are very satisfied with our purchase. We appreciated Josh's handling of the process We got the vehicle we wanted at what we felt was a good price - we are very satisfied with our purchase. We appreciated Josh's handling of the process-he was professional and pleasant. More