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Subaru of Jacksonville
Jacksonville, FL
9,418 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,418 reviews
June 23, 2016
Amazing Experience I just purchased a 2016 Subaru Outback from Frank Woods with Subaru of Jacksonville and it was a great experience. Not only did he sell me the most I just purchased a 2016 Subaru Outback from Frank Woods with Subaru of Jacksonville and it was a great experience. Not only did he sell me the most fabulous vehicle I have ever owned he was also the most kind, informative and pleasant sales person I have ever had the pleasure of working with in the automobile industry. He spent about an hour with me introducing me the my new car and believe me I had some questions. My husband was as impressed with Frank and I was. Thank you Frank for your time and patience while introducing me to my wonderful new vehicle. More
by Subi Sofia
Employees Worked With
Frank Woods
June 21, 2016
No Pressure I found the sales-person to be helpful and encouraging without the high pressure sales tactics I expected. I was allowed to take the car to my own per I found the sales-person to be helpful and encouraging without the high pressure sales tactics I expected. I was allowed to take the car to my own personal mechanic too. More
by Used Car Buyer
Employees Worked With
June 20, 2016
Excellence. Josh Strickland did an outstanding job in selling us a new Subaru. We highly commend him for his pleasant attitude, his knowledge of his product and c Josh Strickland did an outstanding job in selling us a new Subaru. We highly commend him for his pleasant attitude, his knowledge of his product and courtesy. More
by BobD
June 17, 2016
Great experience Today I bought my first car from Subaru of Jacksonville. After having been to a few dealerships already, I was becoming fatigued with the whole car bu Today I bought my first car from Subaru of Jacksonville. After having been to a few dealerships already, I was becoming fatigued with the whole car buying process. I'm glad I gave this place a chance. Juan and Jerry were both easy to talk to, and patient with any questions or concerns I had during this process. Though eager to earn my business, I neither felt pressured nor pushed by either of them to buy a car here. I had read a previous review that stated that the buyer felt like this place was "customer-centered," and that's exactly how I felt. I have a peace of mind, and know I can call them with any further questions or concerns I have about my new car. Thank you, Subaru of Jacksonville, for such a great experience! More
by Britt T.
June 16, 2016
Comfortable Frank Woods made this car-buying experience relaxed, comfortable and fun. It's a low-key environment with personal service. Ryan helped out at the f Frank Woods made this car-buying experience relaxed, comfortable and fun. It's a low-key environment with personal service. Ryan helped out at the front-end by providing us with a cool test-drive. More
by Patrice
June 16, 2016
Painless I was pleased with the service I received. Everyone was friendly, patient and knowledgeable. If I did not find the auto I wanted at the dealership the I was pleased with the service I received. Everyone was friendly, patient and knowledgeable. If I did not find the auto I wanted at the dealership they were willing to search for the one that would be perfect. More
by L2Davis
Employees Worked With
June 15, 2016
servuce I've had numerous issues with the file tank computer I fill up says I have 260 to a full tank drive off the gas station lit it drips by 40 leaving 22 I've had numerous issues with the file tank computer I fill up says I have 260 to a full tank drive off the gas station lit it drips by 40 leaving 220 till emtpy. I have gotten down to 3 miles left in tank and can't get over 13 gallons in the tank. Yet it was a strand the service depth git exactly 15.9 gallons in the tank. Then took the car for oil change and tire rotation. Supposedly they did it in 29 mins, all of it after telling me I had two customers waiting well there was one in the center know one else anywhere. I called other Subaru dealership they said it takes about a hour .you would think since they have to drive the car on to the ramp. Take off all the lug nuts rotate of the tires.take the oil filter off .lower the car then add the oil drive the car out. Unless their a Nascar crew I don't think it happend the gas issue has been issues with others . I've asked them about the sensor they think I'm crazy. We also new that when we leased the car the door which we where told had a small ding in it they had to fix found out later the whole door was replaced, when the sales man asked me to use my key to open the door a month later.. well it didn't work I've asked for the owner to fix this and call us nothing .we will never deal with them I don't like people who are not forth coming. They also everytI'm we take it in check fluids well they don't , but however Firestone did for us. Tire light has came on twice tey said it didn't but my Subaru app says it did. It's stupid to not tell the truth over something so small. This is a lease and all payments have been made to chase and the car only has 6700 miles our my Subaru didn't give us a message hey you need a oil change it said 12,000 miles book says 6,000 Anyway never will myself or my son until the man or his son makes this right it's so stupid. More
by Lucas family
June 14, 2016
Excellent dealership! This is the second Outback we've purchased from Subaru of Jacksonville. On both occasions Sabino Martinez was the sales rep that handled the transact This is the second Outback we've purchased from Subaru of Jacksonville. On both occasions Sabino Martinez was the sales rep that handled the transaction. He is so knowledgeable, thorough and courteous...just a real pleasure to deal with. More
by Joel Rappoport
Employees Worked With
June 13, 2016
Thank you Jerry Johnson I felt very comfortable working with Jerry Johnson. He was knowledgeable, professional, and friendly. He took a great deal of time to explain all the I felt very comfortable working with Jerry Johnson. He was knowledgeable, professional, and friendly. He took a great deal of time to explain all the bells and whistles. He was not the least bit pushy which I really appreciated. Everyone at this dealership was so friendly and helpful. This was a good experience and I will certainly recommend Jerry and Subaru! Thank you!! More
by DonnaB
Employees Worked With
June 12, 2016
Truly the best car buying experience Mr. Frank Woods has really good knowledge of cars and take his time to explain to me all of the details. He is funny and professional at the same time Mr. Frank Woods has really good knowledge of cars and take his time to explain to me all of the details. He is funny and professional at the same time. He went out his way to make sure I received the best price with the options that I need. I am so happy that I made the right decision to visit Subaru of Jacksonville and met with Frank. He is truly the best of the best. More
by King
Employees Worked With
Anita Clarkson, Frank Woods
