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Subaru of Jacksonville
Jacksonville, FL
9,413 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,413 reviews
September 20, 2016
Amazing Experience This was my first time shopping for a car, and I had looked around at some other dealerships beforehand. When I came to Subaru of Jacksonville, not on This was my first time shopping for a car, and I had looked around at some other dealerships beforehand. When I came to Subaru of Jacksonville, not only did I find the car I wanted, but the service and expertise offered by the staff was phenomenal. More
by C.alex.H
Employees Worked With
Frank Woods
September 19, 2016
Pleasant;non-stressful, and successful! the customer service was so calm. we did not feel like we HAD to buy a car or else! We could make our own decision without being hovered operand feel the customer service was so calm. we did not feel like we HAD to buy a car or else! We could make our own decision without being hovered operand feeling guilty if we didn't make the "right" one. it was an extremely pleasant experience. More
by turtle
Employees Worked With
September 19, 2016
Excellent service First Subaru we purchase, did a lot of research and then chose Subaru of Jacksonville, Frank Woods was our sales agent. We order our Forester the sam First Subaru we purchase, did a lot of research and then chose Subaru of Jacksonville, Frank Woods was our sales agent. We order our Forester the same day. More
by Rich
Employees Worked With
Frank Woods
September 18, 2016
Seamless, friendly buying experience. We worked with Frank Woods at Subaru of Jacksonville. We test drove months out from our intended purchase date just to narrow down vehicle choices an We worked with Frank Woods at Subaru of Jacksonville. We test drove months out from our intended purchase date just to narrow down vehicle choices and save more for a down payment. After test driving a 2017 Outback with Frank, we did not bother test driving any other cars. We have never had a more laid back and knowledgeable sales associate experience when purchasing a vehicle. Frank was excellent in keeping in touch with use via email about any upcoming sales/deals or new vehicles in stock that met our wishes. We ended up buying the car a couple months ahead of time, due to the fact that they gave us really great no haggle pricing options and got in stock exactly what we were looking for and called us right away when it came it to give us the option to get it before anyone else did. This is our first Subaru and we will always have one from here on out thanks to Frank and Subaru of Jacksonville. More
by JME1512
September 17, 2016
low key and helpful I was impressed with the appearance of the dealership, the attitude of the salesman, and the availability of cars. Instead of the usual pressure tacti I was impressed with the appearance of the dealership, the attitude of the salesman, and the availability of cars. Instead of the usual pressure tactics Frank Woods appeared to actually care about meeting my needs. Both he and the dealership did and I drove off in a car after what was the most pleasant car buying experience i've ever had. More
by Bradbsn
September 17, 2016
Good Experience. The salesman at the dealership were all very personable. Got a fair deal and a great car. Josh was very friendly and answered all our questions. The salesman at the dealership were all very personable. Got a fair deal and a great car. Josh was very friendly and answered all our questions. More
by Subaru1
Employees Worked With
September 17, 2016
Fantastic Experience From the moment I was greeted to the time I left, I was treated with kindness, humor and respect. Sabino was a wonderful agent who led me through the From the moment I was greeted to the time I left, I was treated with kindness, humor and respect. Sabino was a wonderful agent who led me through the afternoon with all of the updates and new features of the 2017 Outback. This was my third Outback, so it wasn't a tough sell! He was very knowledgeable and has a great demeanor. I look forward to seeing him again when I come in for my first service visit. Anita in financing was incredible. I never laughed so much signing loan paperwork! Thank you for making the process so easy! More
by LRGeist
September 12, 2016
No hype, friendly and quick! I knew what I wanted after researching online. I didn't expect to drive out in a few hours on q Sunday after church. This was the most pleasurable car I knew what I wanted after researching online. I didn't expect to drive out in a few hours on q Sunday after church. This was the most pleasurable car purchase I've made from a dealer. More
by Bob in GA
Employees Worked With
Sean Lee, new Salesman., Anita Clarkson
September 10, 2016
Efficient Car Buying Experience Subaru of Jacksonville had many SUVs with a variety of accessory packages. Our salesman, Jerry Johnson helped us to quickly find one that meets our ne Subaru of Jacksonville had many SUVs with a variety of accessory packages. Our salesman, Jerry Johnson helped us to quickly find one that meets our needs perfectly. He was very patient with us as we learned about all the new technology that's installed on the vehicle. Jerry knows the cars well and was very pleasant to work with. Working our way through the buying process was easy and it didn't take too long. More
by Ellen&Richard
September 10, 2016
Made my first car buying experience great! Ryan and Jerry were both so helpful and not overbearing. I didn't feel pressured at all. Great experience! I love my 2017 Subaru Forester! Ryan and Jerry were both so helpful and not overbearing. I didn't feel pressured at all. Great experience! I love my 2017 Subaru Forester! More
by jess214
