Subaru of Jacksonville

I was pleasantly surprised with the customer service and friendliness of this dealership and the sales associate Josh Strickland. I usually hate going to car dealerships because I feel they try and please y friendliness of this dealership and the sales associate Josh Strickland. I usually hate going to car dealerships because I feel they try and please you, to only let you down. Not the experience I had at Subaru of Jacksonville! Overall great experience and customer service. Will recommend and do business in the future! Thanks! More

Great experience Jerry was very patient with me. I would definitely recommend to others. The staff was also great very friendly, I'm glad I chose Subaru of Jacksonville to purchase my vehicle. definitely recommend to others. The staff was also great very friendly, I'm glad I chose Subaru of Jacksonville to purchase my vehicle. More

Frank was really great. He really listened to what I was looking for and did not try to sell me anything I wasn't looking for or that was out of my price range. He did well to bring the price down to what I looking for and did not try to sell me anything I wasn't looking for or that was out of my price range. He did well to bring the price down to what I could afford and I walked out with a car that afternoon. The process was also quite quick as the whole thing only took about 2 hours from test drive to driving away. Not bad in my book. I will definitely be seeing him again. More

Josh was very knowledgeable and prepared. He was knew what inventory he had a picked a nice reliable vehicle witin my budget. He was quick to get the negotiation done and very helpful. A++++ what inventory he had a picked a nice reliable vehicle witin my budget. He was quick to get the negotiation done and very helpful. A++++ More

We were very impressed with David. He is very professional and his knowledge of the product is great. He is extremely friendly and very attentive to the customer's needs. The overall dealership professional and his knowledge of the product is great. He is extremely friendly and very attentive to the customer's needs. The overall dealership is great and I would certainly recommend it to anyone. The product far surpassed all of my expectations. More

I corresponded with Phil Porter, Jr. and he promptly responded to my internet inquiry. He arranged for a test drive and thoroughly addressed my questions regarding the vehicle. He was courteous and eff responded to my internet inquiry. He arranged for a test drive and thoroughly addressed my questions regarding the vehicle. He was courteous and efficient in the price negotiation. He presented an exceptional finance offering opportunity which I accepted. Noticing that I had purchased lug locks for the vehicle from the parts department, he offered and arranged for their installation. Since I was from out of town, he arranged to transport the vehicle to my residence and arranged for his return transportation for my convenience. This required 2 additional hours of his time as well as another driver from the dealership to whom I am most grateful. As if this wasn't enough, I noticed this morning that he had filled the vehicle with gas just prior to delivery to me at my residence! The service and customer focus is exceptional. I recommend this dealership highly exceptional. More

Buying a car has not been a pleasant experience for us in the past. On our first visit to Subaru of Jacksonville, we were greeted by David Dombrowski. He proved to be a pleasant and very knowledgable salesma the past. On our first visit to Subaru of Jacksonville, we were greeted by David Dombrowski. He proved to be a pleasant and very knowledgable salesman who helped us select a new Subaru Forester. Our overall experience was excellent. More

Anita went over the paperwork with us and was very pleasant. Frank was very patient as well. He listened to what we needed and did not pressure us. He showed us several cars and took us out for a test pleasant. Frank was very patient as well. He listened to what we needed and did not pressure us. He showed us several cars and took us out for a test drive. did all the paperwork a couple times so we could see exactly what our payments would be. We are very pleased with the service, the salesman and the dealership. More

I was so impressed with the high quality of service and lack of pressure I was given during my first visit I went ahead and made my purchase then and there. All the employees were helpful and worked as a t lack of pressure I was given during my first visit I went ahead and made my purchase then and there. All the employees were helpful and worked as a team. This overall positive feeling feeling made me feel comfortable and that is why I made my purchase without reservation. Thanks Jerry!! More

As I glanced over the Kia Sorento I saw advertised As I glanced over the Kia Sorento I saw advertised online, Juan Hernandez walked up and introduced himself. He was not pushy, and was very frien As I glanced over the Kia Sorento I saw advertised online, Juan Hernandez walked up and introduced himself. He was not pushy, and was very friendly. I knew what vehicle I wanted, and Juan did too! During the purchasing process, he even offered my kids snacks & drinks. His caring attitude sealed the deal. I am happy with my Sorento & my experience. Thanks Juan! More