Subaru of Jacksonville

The whole sales experiance was excellent. This is my first Subaru and was quite impressed when the Sales Manager and owner both came up and thanked me for my business and buying a BRZ from them. They w first Subaru and was quite impressed when the Sales Manager and owner both came up and thanked me for my business and buying a BRZ from them. They welcomed me to the Subaru family! I am very happy with my BRZ and buying it from Subaru of Jacksonville! More

I bought several new cars over the years and I continually have to fight for every penny. We do significant research about our trade in value and the value of the new car. We always try to inclu continually have to fight for every penny. We do significant research about our trade in value and the value of the new car. We always try to include a reasonable profit for the dealer. Still, the price that the dealer starts with compared to where we want to be are frequently thousands of dollars apart. At Subaru of Jax the first offer from the dealer was within a few hundred dollars of where we wanted to be. I sent back a counter offer and we arrived at a reasonable compromise. It took minutes compared to the hours I spent at Keith Pierson Toyota. This is my first Subaru and my first purchase at this dealership. I fully expect a long and mutually beneficial relationship. More

We waited about three weeks for the car to come in from Connecticut. It was just what we wanted and our sales person took a lot of time with us so that we felt comfortable with the car. I called my insur Connecticut. It was just what we wanted and our sales person took a lot of time with us so that we felt comfortable with the car. I called my insurance company and my premium went down from my 2012 Ford due to all the safety features on the Subaru. More

I started out using the Subaru websites (both corporate and local dealer). They were extremely helpful and got me started on the right foot. Josh called me very soon after I posted my interest and from t and local dealer). They were extremely helpful and got me started on the right foot. Josh called me very soon after I posted my interest and from there we were able to make a deal on my new Subaru Forester XT. Josh did well. He could tell I already knew which vehicle I wanted and made the event as short as possible for me. In the end I felt good about my purchase. I have owned Subarus for over 20 years and as long as the company keeps producing a quality product and doing things like the share the love program I will keep buying their vehicles. Sincerely, Matt More

Josh was very helpful from my first visit, through my subsequent visits, through the final sale visit. I had not been through the car buying experience in 13 years, and he answered all of my questions a subsequent visits, through the final sale visit. I had not been through the car buying experience in 13 years, and he answered all of my questions about every part of the buying process. When my difficult schedule necessitated a visit when Josh was not there, he arranged, in advance, for me to meet with one of his colleagues, David. David was also very helpful and easy to work with, like Josh. I much appreciated both of them and their patience and helping me to reach decisions that were best for me. It was a very positive experience from beginning to end, and I would recommend the dealership and both of them individually. More

The Sales Consultant was very nice and helpful. His knowledge of the vehicle helped my Son make a decision on what type of car he wanted. knowledge of the vehicle helped my Son make a decision on what type of car he wanted. More

At the end of October, I went into another Subaru dealership within the area to view a vehicle that my son and his girlfriend were interested in purchasing, unfortunately I was not given the service dealership within the area to view a vehicle that my son and his girlfriend were interested in purchasing, unfortunately I was not given the service I expected. I spoke to my son and told him to go to Subaru of Jacksonville that is where Mr. Josh Strickland assisted them. On November 25, 2013, I contacted Mr. Josh Strickland in behalf of my son and his girlfriend and advised him that I would be the one discussing any purchase agreements and we were not going to make any decisions until I researched other dealerships. Josh responded to all of my questions and provided written quotes. Josh allowed several days pass and contacted me to determine our decision; we decided to meet on December 7th. When we arrived at the dealership not only Josh provided outstanding service, everyone we spoke to provided excellent service. Because of the service provided by Josh a 2014 Forester was purchased. In addition, to receiving outstanding service from Josh, Mr. Juan Hernandez assisted with educating on features of the vehicle. Because of Josh and Juan outstanding service, I have told several co workers of the amazing service provided by Jacksonville Subaru. I would like to take this opportunity to commend Josh Strickland and Juan Hernandez for providing Outstanding service. To the General Manager of Subaru of Jacksonville, CONGRATULATIONS for the flawless service your two employees provided. More

I did a ton of research online, knew what i wanted to pay on the car. I had initially made contact with Josh through the internet sales. When i came in to take a test drive and buy the car i was given the fa on the car. I had initially made contact with Josh through the internet sales. When i came in to take a test drive and buy the car i was given the fair price i was looking for without any hassle. Josh was very friend and down-to-earth. I didn't feel like he was trying any car sales "tricks" on me or anything. Just straight to the point not wasting either of our time. He followed up with me after the sale and held on to some items i had left in my old car (trade) and reminded me that they were in his possession even after i had forgotten myself. Overall i was very happy with my experience at Subaru of Jacksonville and with Josh. This was my second Subaru and when i go to look for my third i will be sure to look up Josh at Subaru of Jacksonville. More

I'm not fond of buying cars. It's a matter of trust. But dealing with Jerry Johnson and this dealership renewed my faith in the car buying process. His knowledge of Subaru and all of the associ trust. But dealing with Jerry Johnson and this dealership renewed my faith in the car buying process. His knowledge of Subaru and all of the associated information was top notch. He answered any question I could come up with. He also has (my personal favorite) the gift of NO PRESSURE. It took me 3 days to decide to buy this car. Jerry was very patient and not once did I feel pressured into rushing into a deal. Thanks Jerry and thanks Subaru of Jacksonville. More

My wife and I had a wonderful experience with Subaru of Jacksonville. Jerry Johnson was the salesman and did an awesome job. He carried out what we asked for and went above and beyond his job. The over all Jacksonville. Jerry Johnson was the salesman and did an awesome job. He carried out what we asked for and went above and beyond his job. The over all experience was very pleasant. We highly recommend everyone to go to Subaru of Jacksonville. Our honda pilot is awesome! Thank you Jerry for your outstanding job performance . Dennis Clark Dorothy Clark More