Subaru of Jacksonville

I used internet shopping for initial contact and price and then followed up by emails until making in-person visit where I met Josh. All folks I came into contact with a the dealer were friendly and welc and then followed up by emails until making in-person visit where I met Josh. All folks I came into contact with a the dealer were friendly and welcoming. Josh was very patient and let me test drive the two models I wanted to see. No pressure at all. I wasn't pleased with initial trade offer so returned home. After a follow-up email from Josh, I negotiated more on the trade and Josh worked with me and his manager to get me what I wanted. When I returned to the dealer several days later to take delivery, I expected some trick to add charges or reduce my trade. There was none of that. In fact, Josh worked with the finance manager so that he was the only person I had to deal with in signing all the papers. The dealership is great. I wish it was closer to my home town but will definitely recommend to others that the trip to Jacksonville is worth the time. More

I said it on my way out to Kimberly - my experience with Subaru of Jacksonville was really effortless. Our salesperson Kimberly Schneid was warm and friendly, and was eager to earn my business. This is my t Subaru of Jacksonville was really effortless. Our salesperson Kimberly Schneid was warm and friendly, and was eager to earn my business. This is my third Subaru from this dealership, and each and every time, I felt as though I was treated fairly, and got a great price. We did the entire negotiation process via email and phone. No games or gimmicks. I would totally buy another vehicle there, and would wholeheartedly recommend them to anyone looking for a new ride. Thanks! More

I have been involved in many vehicle negotiations and this was by far my best and easiest purchase. David was the most honest and straightforward salesman I have ever dealt with. He even pointed out a mi this was by far my best and easiest purchase. David was the most honest and straightforward salesman I have ever dealt with. He even pointed out a minor flaw in the car that I never would have seen. I don't think I have met another car salesman that would do something like that. When we sat down to negotiate the price of the vehicle he was very reasonable, easy going and didn't try to pull any of the typical car salesman cons. I would recommend David without any hesitation if you need to buy a vehicle and I will definitely start at Subaru of Jax when I go to look for my next vehicle. More

Jerry was extremely friendly, as well as knowledgeable about the vehicles. He ordered the vehicle quickly and efficiently, keeping in touch with us throughout the process. The delivery process was streaml about the vehicles. He ordered the vehicle quickly and efficiently, keeping in touch with us throughout the process. The delivery process was streamlined and fast. Overall experience was superb and I highly recommend the salesman and dealership. More

The dealership was honest, straightforward, low pressure and friendly. I had done my homework prior to coming into the showroom and also contacted them by email for an appointment. Once there, they offere and friendly. I had done my homework prior to coming into the showroom and also contacted them by email for an appointment. Once there, they offered a fair price for my trade in and quoted an attractive price for the new car without needing to go through too many painful negotiating steps. In addition, the members of the sales team worked with each other effortlessly so that when my primary salesperson was busy, others immediately stepped up to make sure I was being taken care of without any appearance of trying to squeeze themselves into the deal or steal a customer. This happened even with tests drives that took the other person away from the showroom floor for an extended period of time. I had a tow hitch added to the car so took delivery the next day and the car was ready, detailed and spotless when I came for pick up. I highly recommend this dealership and the individuals I worked with. More

I am happy to say that this dealership made the grade! It was a perfect ten. We were extremely please with Jerry Johnson's professionalism. Frankly, the overall buying experience was first rate. With all of was a perfect ten. We were extremely please with Jerry Johnson's professionalism. Frankly, the overall buying experience was first rate. With all of the cars we’ve purchased over the years this was our best experience, by far. There wasn’t a wasted moment. Everyone was sensitive to our time. Again, my hat’s off to Jerry and Anita. They both clearly kept the focus on what we needed to accomplish and gave us straight and complete answers to all of our questions. You can bet that if anyone is considering buying a car, we’ll strongly suggest that they see Jerry at Subaru of Jacksonville. Thanks again, Gary & Debbie Higgins More

I had a great experience working with Daniel, Sabino and Jerry on my purchase of a new Subaru Forester. Daniel was quick to respond to my email inquiry and presented a very fair price when we discussed my Jerry on my purchase of a new Subaru Forester. Daniel was quick to respond to my email inquiry and presented a very fair price when we discussed my interest in a Forester. Other dealers I contacted were either evasive or not open to any conversation. Daniel is a model of modern car selling compared to his peers. Once I arrived at the dealership, Sabino and Jerry worked together to help me understand the models I was looking at and all other elements of transaction. Jerry was very patient in explaining all the complex functions of the vehicle(s) - and was always courteous and straightforward. Sabino was very active in making sure everything was done to make my purchase easy and made sure the car was ready, even installing one of my purchases for me. WOW, best experience ever buying a car. I'd recommend this dealership to anyone. I drove away in the vehicle I wanted, at a very good price and was treated very fairly on my trade in. No wonder I am a three time Subaru buyer! I'll come back here for another some day. More

David Spinney was a pleasure to work with and the nicest salesman from whom we have purchased a vehicle. During the past 55 years we have dealt with many automotive salespeople. He was very polite, not pus salesman from whom we have purchased a vehicle. During the past 55 years we have dealt with many automotive salespeople. He was very polite, not pushy and explained details to us. We greatly appreciated having Mr. Spinney serve us. The two times we were at Subaru of Jacksonville all people we saw that worked there were very polite and pleasant. More

Good experience with the dealership. After completing the sales process with this dealership, I don't feel like I was ripped off, in comparison to the Hyundai dealership that I had purchased an Elantra G the sales process with this dealership, I don't feel like I was ripped off, in comparison to the Hyundai dealership that I had purchased an Elantra GT from, just two months earlier. The XV CrossTrek is the car that I chose to replace this Elantra with, and Subaru of Jacksonville, was the dealership that I selected, based upon previous reviews. After my experience with them, I can see why they are rated as the number one dealer in Florida. It's a little way's to go for service, but it's worth it. My overall experience with them was a positive. Closing was clean, quick and good. The finance officer was friendly and efficient, and very courteous, compared to the Hyundai dealership that I had dealt with earlier. Getting rid of a new Hyundai Elantra GT after only two months is kind of drastic. But it was worth it. The XV CrossTrek is a welcome addition to my garage. Considering the excellent service from my previous Subaru cars, this new one should be just the answer to my needs. Larry More

After walking away from a nearby Honda dealership I went straight to Subaru. I had already test drove the Outback and the Crosstek. Kim was very friendly and professional, showing me the cars they had on straight to Subaru. I had already test drove the Outback and the Crosstek. Kim was very friendly and professional, showing me the cars they had on the lot that had the features I was l was looking for. She even pointed out some others that hadn't occurred to me. When it came time to talk about pricing she pretty much made me an offer I couldn't refuse. At no time did I feel that anything was wrong (unlike at the other dealership). Even after driving the car for over a month I am glad I bought it and from this dealership. The only downcheck was being charged to install a front plate holder when I was not supposed to be. Still waiting on the reimbursement check. Other than that, the buying process was stress-free. I would definitely recommend this dealership (and this car) to friends and family. More