Subaru of Jacksonville

John Pitts made buying my new 2018 Forester FUN and easy! John made this car buying experience (1st one in 12+ years) enjoyable and easy. He tailored my options to meet my needs and wishes (visibility, safet John made this car buying experience (1st one in 12+ years) enjoyable and easy. He tailored my options to meet my needs and wishes (visibility, safety, economical, interior protection from pet passengers) completely. The initial price quoted matched what I expected after having done MUCH research online and when I returned to the dealership a week later, after tweaking my options list and ready to buy, my final price and options available on my car were better than expected. The entire process was easy and low-key. Follow up calls and emails from Tiza and Joy were pleasant. Mike in Finance made finalizing the deal easy. John noted which days of the week meet my needs for service and because I don't know when I'll hit 1000 miles on my new car, we did not schedule that check-up but he made sure I know about it so I can schedule when it happens. More

Very easy to work with. Quick, efficient and knowledgeable. The experience here was so markedly better than a recent South Florida experience. I took a few minutes to let Danny hear about the difference. I wo The experience here was so markedly better than a recent South Florida experience. I took a few minutes to let Danny hear about the difference. I would drive from South Florida to Jacksonville in the future. He may be new, but he did a great job. Simply outstanding. More

Excellent Service Excellent service from start of sales experience to closing – vehicle selection, test drives, explanation of features, price offered, trade-in allowan Excellent service from start of sales experience to closing – vehicle selection, test drives, explanation of features, price offered, trade-in allowance, financing and closing. All were first rate. More

EXCELLENT EXCELLENT EXCELLENT SERVICE I purchased my WRX from this dealership and have always have had it serviced here also. The staff here are the best I've dealt with compared to Lexus I purchased my WRX from this dealership and have always have had it serviced here also. The staff here are the best I've dealt with compared to Lexus, Honda and Toyota dealerships in Jacksonville. I highly recommend this place to all my friends and family as a Subaru Ambassador you cant go wrong with purchasing your car from this location. More

The third dealership was the charm! Due to circumstances I dealt with three different sales people and their manager. There was nothing except a focus on my getting the best service. Tha Due to circumstances I dealt with three different sales people and their manager. There was nothing except a focus on my getting the best service. That I did in spades. Never once did I feel pressured or any sense of competition among the agents. Just a wonderful experience all the way around. Too bad I bought a Subaru so I won't be needing a new car anytime soon but my friends and family will. More

Best Car Buying experience!!! Subaru of Jacksonville has exceeded my expectations in a car dealership. My car buying experience had been great and easy! My salesman Sean L. was ver Subaru of Jacksonville has exceeded my expectations in a car dealership. My car buying experience had been great and easy! My salesman Sean L. was very helpful and patient to me. Didn't felt pressured at all and he thoroughly answered all my question and explained all what I needed to know about the car. Love my Subaru! Kudos to Sean and to all who help me out! More

Very nice staff and very fast. Worked with Nando. He helped me to get the monthly price where I needed it to be. Very knowledgeable and helpful. I would recommend them highly. Worked with Nando. He helped me to get the monthly price where I needed it to be. Very knowledgeable and helpful. I would recommend them highly. More

Best Ever I bought my first Subaru from SOJax in February 2015. I've visited the service department multiple times since then for routine service. I've never I bought my first Subaru from SOJax in February 2015. I've visited the service department multiple times since then for routine service. I've never experienced such good customer service anywhere! The sales process was smooth and efficient, but the service which lasts much longer than the shopping phase is exceptional. Honestly, I'd like to have a larger SUV which Subaru does not offer but I don't want to trade because I like this dealership so very much. Steven Wall and Daniel Kane, Jr. are two of the people who make SOJax the success it is. Thank you, Mr. Porter, for your dedication to customer service AND for all you do for the community and surrounding areas. More

Great Experience! David Dombroski was great! He was so patient with me when trying to find the right car that would be perfect for me. He was very knowledgeable in th David Dombroski was great! He was so patient with me when trying to find the right car that would be perfect for me. He was very knowledgeable in the functions and the performance of the different cars. If you want to have a very smooth, relaxing buying experience, you should talk to David. He was not pushy in anyway when it came to trying to make a decision to buy a car. Great Job David! More

David was just amazing in helping me purchase my new Subaru. David Dombrowski, my salesman, went out of his way to make the purchase of my 2017 Subaru Legacy a pleasurable experience. What amazing service! I dro David Dombrowski, my salesman, went out of his way to make the purchase of my 2017 Subaru Legacy a pleasurable experience. What amazing service! I drove all the way from Bluffton, SC and I would do it again in a heartbeat. I highly recommend that anyone looking for a Subaru to visit Subaru of Jacksonville. More