Subaru of Jacksonville

Amazing customer service!! Josh greeted my Dad and I on our way into the building. He sold my Dad and Step-Mom their Subaru earlier this year and remembered him immediately. H Josh greeted my Dad and I on our way into the building. He sold my Dad and Step-Mom their Subaru earlier this year and remembered him immediately. His "above and beyond" customer service did not cease throughout the entire process. He listened to what I wanted and needed and put me in a car that fit those parameters perfectly. I would recommend Subaru Jacksonville, and Josh especially, to anyone looking for a great car from trustworthy people. More

Diligent and Attentive Service The service recently rendered for my Outback had to be attentive because my complaint was quite vague. The problem would never be dealt with without r The service recently rendered for my Outback had to be attentive because my complaint was quite vague. The problem would never be dealt with without returning to the strange sound and vibration several times. It was attentive. They kept me informed on progress, which was slow, but the loaner eased my inconvenience. More

Great service, Awesome advisor Kevin is always hard working, helpful, and knows everything about my Subaru and the services it needs. He works with me to make it affordable, and the Kevin is always hard working, helpful, and knows everything about my Subaru and the services it needs. He works with me to make it affordable, and the service department always makes me feel like family :) More

SOOOOO Gald we have a Subaru Subaru of Jacksonville is THE best!! Sales, Service, Parts- We love our Outback.... its a great car and this dealership makes owning it a dream. We ha Subaru of Jacksonville is THE best!! Sales, Service, Parts- We love our Outback.... its a great car and this dealership makes owning it a dream. We had lost a key, the parts department was very helpful in ordering us a new one. We went by to pick it up and have it synced with our other key. We did not have an appointment, but Steven said he'd be happy to get the key activated. Within a mere 10 minutes, we had the newly active key, tested and in hand. Additionally, we were able to visit and chat with our sales rep. Sabino who very nicely re-educated us on roof racks, Then Dan from service kindly helped me find the new key which I had already misplaced.... No judgments, just very graciously located the key and made sure everything was "good to go." Thank You Subaru of Jacksonville- 10 stars would be more appropriate! More

Outstanding service I knew I always wanted a subaru and never owning a new car I was a little nervous at first. However upon arriving at the dealership I was immediately I knew I always wanted a subaru and never owning a new car I was a little nervous at first. However upon arriving at the dealership I was immediately greeted and treated like one of their own, they were beyond knowledgeable in their field of expertise and able to answer all my questions, the staff there are very kind and made the whole process easy, simple, and fast. The professionalism is unmatched and I will be returning one day I'm sure to buy my next car . More

Excellent service continues my positive experience I took delivery of my 2016 Outback in December of 2015. The sales experience from sales person through price negotiation and delivery was one of the I took delivery of my 2016 Outback in December of 2015. The sales experience from sales person through price negotiation and delivery was one of the better if not best sales experience I have had in almost 40 years of purchasing a car. All routine service has been completed by the dealer. Timeliness, quality of work and the professionalism and courtesy of the Service Group is excellent. Steven Wall and the other service group managers are first rate. More

Buying experience I went looking for a leftover 2017 and left with a new 2018 Outback. Mark Minter in Sales made my purchase hassle free and smooth. He took me for a I went looking for a leftover 2017 and left with a new 2018 Outback. Mark Minter in Sales made my purchase hassle free and smooth. He took me for a test drive in the Impreza and Outback with the safety features I was looking for. From Sales to Financing my new Outback was a stress free experience. More

Great service! I was in for routine 30,000 maintenance. I was able to make an appt right away, the sercice was explained to me and I was out right on time. I waited I was in for routine 30,000 maintenance. I was able to make an appt right away, the sercice was explained to me and I was out right on time. I waited for my car and was able to watch the sevice staff interact with customers. They are all great and make sure optiona are explained so customera can make informed choices. Steve was great! More

Was told to never get service at the dealer And boy were they wrong. The prices were better, the place was clean, the service was done right and fast, the service advisor staff was knowledgeable And boy were they wrong. The prices were better, the place was clean, the service was done right and fast, the service advisor staff was knowledgeable. I enjoyed the waiting area and the Subaru water! I will go here again. More

2nd Purchase, Even Better Than the 1st! Three years ago, we purchased a used 2012 Outback, and the buying experience was great. When it was time to upgrade to a 2018 Outback, we went back, a Three years ago, we purchased a used 2012 Outback, and the buying experience was great. When it was time to upgrade to a 2018 Outback, we went back, and it was even better. None of the usual sales junk, just a friendly, knowledgeable salesman (Bruce), and a team of folks who helped get the financing and paperwork done. Once we were settled on which car we wanted, we were on our way in less than an hour. This is THE PLACE to buy a Subaru in NE FL!! More