Subaru of Jacksonville

I like them a lot! I've been very pleased with the help and service I've received from the employees. Everyone is friendly and helpful. The work is usually done when e I've been very pleased with the help and service I've received from the employees. Everyone is friendly and helpful. The work is usually done when expected, or a little ahead of time. (Snacks are good too.) More

Excellent and friendly service! I had a screw in my tire and it was losing air. I went by the dealership, no appointment, and a smiley DANIEL KANE helped me right away! He explained I had a screw in my tire and it was losing air. I went by the dealership, no appointment, and a smiley DANIEL KANE helped me right away! He explained what they were going to do and if I wanted a complimentary car wash after wards! He was not only inviting, kind and caring... he had a BEAUTIFUL WARM SMILE. Even though they seemed busy with other clients, he made me feel like my car was the most important car there! Thanks Danile! More

Absolutely Superb! My first new car experience and I couldn't be happier. I have always told myself I would not finance a car. All of my cars up until now have been cash My first new car experience and I couldn't be happier. I have always told myself I would not finance a car. All of my cars up until now have been cash for title, Olds, Acura's, Audi's, I have never had any regrets. A new job requiring me to travel a lot prompted me to reassess my car buying principles. I simply could not put 1000 miles a week on an Audi already having 150k miles, even though it runs great. I found myself at Subaru of Jacksonville looking at small passenger cargo vehicles and here I was greeted by Sabino. After some test driving and finance checking I chose the 2017 Impreza. The service at Subaru of Jacksonville is just phenomenal. More

Best car buying experience in 35 years of car buying! Great experience, came in looking at a particular car. Upon deciding it wasn't what I wanted, (felt no pressure to look at other choices) but Josh su Great experience, came in looking at a particular car. Upon deciding it wasn't what I wanted, (felt no pressure to look at other choices) but Josh suggested another car, and then I found a GREAT car, it was VERY affordable, (nicer than my plan "B" car at another dealership) ,He had answers for all my questions, knowledgeable about the cars. Having been in a car accident, he made the transaction happen quickly, smoothly, and I was driving home in a GREAT car! More

Simply the Best! A really good business has a philosophy and mentality that is customer oriented. Subaru of Jacksonville has assembled a team of knowledgable, courteo A really good business has a philosophy and mentality that is customer oriented. Subaru of Jacksonville has assembled a team of knowledgable, courteous and efficient employees that translate the management's desire of extreme customer satisfaction. It's easy when you sell and service one of the world's most versatile and valuable automobiles, but there's more. The team at Subaru of Jacksonville WANTS you to find the car that fits your needs and personal style. They'll help you find the best and easiest way to afford your perfect automobile, and then gaurantee your continuing pleasure and satisfaction with painless service schedules. A first class dealership has an atmosphere of relaxed professionals. That all starts at the top. We have two Subarus in our garage. Wanna know why? Visit Subaru of Jacksonville and you'll quickly discover that reason. More

Always helpful, efficient and thorough We purchased our first Subaru Impreza at another dealership, but used Subaru of Jacksonville for service. Our second Subaru Outback was purchased here We purchased our first Subaru Impreza at another dealership, but used Subaru of Jacksonville for service. Our second Subaru Outback was purchased here; the Service Department in particular is always good, timely and knowledgeable. Thanks to Steven Wall and all the crew! Only request: do away with styrofoam cups. You are so environmentally friendly in other aspects! More

Positive, Professional and Painless! What started out as "entertainment" while waiting for my car to be serviced, I visited the new car area. A week later, I am driving one! Thank you Jua What started out as "entertainment" while waiting for my car to be serviced, I visited the new car area. A week later, I am driving one! Thank you Juan Hernandez! Juan very patiently assisted me in finding THE right replacement for Pearl - my beloved 2012 Outback. My only reason for trading, besides the fabulous deal SOJAX gave me (Subaru's really do hold their value), was to upgrade to all the new safety features. From the test drive to the "oh I've decided on a different color", Juan was very understanding and didn't bat an eye when I declined to take the car he had prepped and ready for me to drive away in last Saturday. Allowed me and my husband all the time we wanted, needed, to select the right color for us. Saw that it was on order and tagged it ours when it would come in. Later that afternoon Juan called to say that the car had arrived ahead of schedule and we agreed on Monday afternoon to take delivery, for sure this time. Juan took an extra amount of time going over all of the many features the new 2018 Outback has and it's a lot! He has offered and I will take him up on it an additional tutorial session. As has been my experience through the years, Subaru of Jacksonville is truly customer service oriented. From the service department to the finance department - thank you AJ Miller for the hug instead of hand shake after our time together - just good people. This is now our 6th Subaru. Good car, good dealership, great salesman. Thanks Juan! More

Organized and focused, saved us time money and energy My wife and I stoped to test drive a vehicle of interest and after just minutes of interaction with mr. Minter, felt comfortable enough to consider ou My wife and I stoped to test drive a vehicle of interest and after just minutes of interaction with mr. Minter, felt comfortable enough to consider our 4th Subaru purchase in 3 decades. If this new edition to our family, in the next decade or so, is sent to the great gig in the sky, we will most likely come back to find comfort and replacement from our new friends @ Subaru of Jacksonville. More

Friendly dealership It was great to do business with Mr. Mark Minter. Buying a new car at Jacksonville Subaru was simple and no high pressure from the sales rep. Mr. Min It was great to do business with Mr. Mark Minter. Buying a new car at Jacksonville Subaru was simple and no high pressure from the sales rep. Mr. Minter gave us privacy when we needed to talk over finaces and prices. It was great to work with Mr. AJ Miller in finace. I loved his color coding and sense of humor. More

Amazing Service!!! Daniel Kane was awesome! Excellent service!! Sabino Martinez also went out of his way to help me with my phone settings! Truly thankful for his help Daniel Kane was awesome! Excellent service!! Sabino Martinez also went out of his way to help me with my phone settings! Truly thankful for his help!! Great experience!! More