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Subaru of Jacksonville
Jacksonville, FL
9,263 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,263 reviews
January 21, 2018
Great place to get a new car! My sale person did everything he could to find the car I wanted as I had a specific combination of things I wanted on my car. My sale person did everything he could to find the car I wanted as I had a specific combination of things I wanted on my car. More
by Teacher123
Employees Worked With
Mark Minter
January 21, 2018
Kimberly Schneid 29629 2018 Subaru Outback Did an excellent job presenting and delivering the car No problems whatsoever She was recommended by Tracy Price and James Mann Best dealership I h Did an excellent job presenting and delivering the car No problems whatsoever She was recommended by Tracy Price and James Mann Best dealership I have felt with. More
by ROBBIE
January 20, 2018
Fast and Smooth Great service great speed in and out in under 2 hours is quite rare. Didn’t expect to buy it but the car is pretty awesome! Great service great speed in and out in under 2 hours is quite rare. Didn’t expect to buy it but the car is pretty awesome! More
by Fiatowner
January 20, 2018
Quick and painless purchase Was in and out of the dealership in just a couple hours. Jerry was knowledgeable and made my time at the dealership pleasant. Service should be painl Was in and out of the dealership in just a couple hours. Jerry was knowledgeable and made my time at the dealership pleasant. Service should be painless as well. More
by shoegazer
Employees Worked With
January 18, 2018
Easy and professional transaction I contacted the dealer after an online search of their CPO inventory. I received a response in about an hour and then spoke with Sabino Martinez the I contacted the dealer after an online search of their CPO inventory. I received a response in about an hour and then spoke with Sabino Martinez the same day. I drove the Forester the following day, went home and concluded the negotiations via email. Totally professional and low-stress/no-pressure experience. I picked up the vehicle during my lunch hour— the delivery/paperwork took about an hour. Great job! More
by MalcolmJ
January 17, 2018
"Best Ever Car Buying Experience!!!!" At 65 yrs old, I've bought a few cars. I have never been treated with such respect or experienced the level of customer service I received from Ryan At 65 yrs old, I've bought a few cars. I have never been treated with such respect or experienced the level of customer service I received from Ryan Munro and the Subaru dealership as a whole. I love my Subaru Outback, but more importantly, I love that it was a pleasant experience all the way around. I never once felt like it was me against the car dealer. I had actually been dreading going in to buy a new car because of my past experiences dealings with car sales. Not the case at Subaru of Jacksonville!!! I felt they actually cared about making the whole purchase pleasant. I would highly recommend them to anyone considering a car purchase. My grandson had seen their commercials on TV and knew I was thinking of a Subaru as one of my choices. He told me "Grandma you should drive a Subaru and you'll buy a Subaru!" Well that's exactly what happened! The customer service and professionalism I experienced was what sealed the deal for me. Icing on the cake!! I got a great car and could actually enjoy buying it!!!! Thanks Ryan and Thanks to Subaru of Jacksonville! Sandi Nordin More
by sohappy
Employees Worked With
January 16, 2018
Fair Deal Subaru Outback of choice arrived at dealer, and I was notified. After test drive and trade -in apprasial aa fair price was offered on first bargaining Subaru Outback of choice arrived at dealer, and I was notified. After test drive and trade -in apprasial aa fair price was offered on first bargaining session. The offer was accepted and no counter offfer was made. More
by William Haynes
January 16, 2018
Supreme Customer Service I wasn't sure which car (if any) that I wanted. I loved that Subaru supported the community and raised money for various charities. That is one reason I wasn't sure which car (if any) that I wanted. I loved that Subaru supported the community and raised money for various charities. That is one reason I decided to go with Subaru! I ended up with a Forester. It was hard to get used to my NEW car after driving my Honda van for many years, but Sabino helped me from day one! He is so easy to talk with and bother....Yes, I was quite a bother. He never ended the relationship even after the car was sold! He continues to support me with questions I may have with the vehicle. We are still good friends today! More
by Jeano
Employees Worked With
January 15, 2018
Awesome Car purchase!!! Sabino and Josh were amazing, They made the purchase of my new Forester Fun and stress free. I love the car and the superior customer service they p Sabino and Josh were amazing, They made the purchase of my new Forester Fun and stress free. I love the car and the superior customer service they provided. More
by jfishel
January 14, 2018
service steven fixed a mess up created by an outside auto tech and did not charge me for it. I appreciated his advice and taking care of me so I could avoid g steven fixed a mess up created by an outside auto tech and did not charge me for it. I appreciated his advice and taking care of me so I could avoid going round and round with the other company. More
by Iluvmysub
Employees Worked With
Steven Wall
