Subaru of Jacksonville

Satisfied Suburu buyer We were looking for a Suburu in order to have great gas mileage and transport our outdoor exploring toys. We will enjoyed this car buying experience. We were looking for a Suburu in order to have great gas mileage and transport our outdoor exploring toys. We will enjoyed this car buying experience. Our salesperson was considerate of our time and the dealership was agreeable to our offer on our new car. More

Excellent customer service Nando was super helpful and didn't pressure us in any way. Very honest about all of the cars we looked at and tested. They were patient with us when w Nando was super helpful and didn't pressure us in any way. Very honest about all of the cars we looked at and tested. They were patient with us when we had to contact our insurance and even treated us to lunch when we had to wait on them. More

I was “WOWED” Jennifer was fantastic! Understood my situation and owned it until it was resolved. Wish all my business experiences went just like this one. Thanks Jennifer was fantastic! Understood my situation and owned it until it was resolved. Wish all my business experiences went just like this one. Thanks Jennifer!! More

Good experience. No pushy salesman. Since this was our first purchase of a Subaru, we had a lot of questions. Ryan, our salesman, was patient in answering them all, and also in showing Since this was our first purchase of a Subaru, we had a lot of questions. Ryan, our salesman, was patient in answering them all, and also in showing us different Outbacks with different accessories. It took us two trips to decide what we wanted. On the third trip, Ryan went out of his way to find the car with the accessories we wanted. More

Possible long, tedious process made super easy. I would like to thank salesman David Dombrowski and finance mgr AJ Miller for making what I thought would be a trying, nerve wracking day into a posit I would like to thank salesman David Dombrowski and finance mgr AJ Miller for making what I thought would be a trying, nerve wracking day into a positive experience. They both allowed me to take all the time I needed to think things through and to use the 'phone a friend' option when I needed to consult a family member. I am now the proud owner of a pretty, red 2018 Forester. David also set up the blue tooth, reset the clock and date, set some radio stations for me and explained all the other controls. He is a very calm and patient salesman. Just what I needed. More

Awesome the Service department always exceeds my expectations, they are always friendly and very helpful in answering my questions and concerns. I love the id the Service department always exceeds my expectations, they are always friendly and very helpful in answering my questions and concerns. I love the idea of the new express lane , very helpful. More

Very easy to get a high quality used Subaru I first bought a Subaru because I had purchased a small sailing dinghy. My little Toyota could pull the boat and trailer on flat land but, to my great I first bought a Subaru because I had purchased a small sailing dinghy. My little Toyota could pull the boat and trailer on flat land but, to my great disappointment, I almost ruined the transmission when trying to pull the boat out of the water on the slippery slope of a boat ramp. I went in search of a car that could pull a small boat but that was also practical for everyday use. I settled on a Subaru because of its reputation, because its all wheel drive would help pull, and because its boxer engine had plenty of power. I also loved the fact that a Subaru is a very safe car. I have used it to haul wood and other materials for home projects (on the roof rack and in the car), I have used it to tow our pop-up camper, and I have used it to haul our two-man kayak. It is, quite simply, a workhorse. Ironically, my first Subaru came after I had left Colorado (we moved to Florida from Colorado, a place where every fourth car is a Subaru). Around 2010, I looked online and found a used 2003 Subaru with 70,000 miles. We purchased it for $7000 and loved it from the start. The car NEVER had any significant problems but was instead very, very reliable. The only things I've had to do to it are routine maintenance (including changing the timing belt and a new air conditioner compressor). She has been a superb car. She still has plenty of life left in her, so much that I hate to sell her (I'd rather sell the Toyota). When traveling, we have always taken the Subaru even though we own a newer (2008) Toyota. Even with fewer airbags than the Toyota, we felt that the Subaru was the safer vehicle. It was heavier and never had that "tinny" sound when one shuts the doors. The Subaru was certainly the most comfortable of the two cars. Thus we drove it all over Florida including pulling the boat to the Keys a few times, to the Carolinas, and elsewhere. We have always trusted it as the primary vehicle for driving around our infant (now five-year-old son). Now that we own a newer Subaru (2015), I am reluctantly looking to sell the older one. I hate doing so. With 165,000 miles on her, I am betting that she'll go another 75K + with few problems. Thanks to my experiences with Subaru, I am a Subaru customer/driver for life! More

Buying Experience We purchased a used 2015 Outback and we were treated very well by our sales associate (Jerry Johnson) as well as the finance mgr (Mike McCormack). Bo We purchased a used 2015 Outback and we were treated very well by our sales associate (Jerry Johnson) as well as the finance mgr (Mike McCormack). Both were extremely knowledgable about the vehicles/buying process and did not employee any "hard-sell" tactics. We will definitely recommend Subaru of Jacksonville to any friends looking at Subarus. More

To the Awesome Folks at Jacksonville Subaru, Thank You!! I would like to commend and recommend the staff of Jacksonville Florida Subaru, The 2 sales associates that helped me (Bruce and Steve) as well as the I would like to commend and recommend the staff of Jacksonville Florida Subaru, The 2 sales associates that helped me (Bruce and Steve) as well as the Finance manager (AJ) were not only friendly and professional but also had an impressive knowledge of all the options on my new Outback Limited and went out of their way to make sure I was comfortable using them before I left, Thank You! More

Fair prices, quality staff, great experience overall I have owned SUVs for the past 24 years. My next vehicle needed to retain many of those qualities, such as good ground clearance, all-wheel-drive, an I have owned SUVs for the past 24 years. My next vehicle needed to retain many of those qualities, such as good ground clearance, all-wheel-drive, and adequate cargo space. In addition, I wanted more comfort and better gas mileage in my next car. Through extensive research I determined the Subaru Outback was probably that vehicle. There is no Subaru dealer in my town, or even the part of the state where I live. I was willing to make the more than 150 mile round trip visit to Subaru of Jacksonville to check out this vehicle. It turned out to be a great decision. Juan Hernandez sat down with me to discuss my requirements for a new vehicle, as well as my overall philosophy about purchasing a vehicle and maintaining it over time. It was clear from the beginning that I would be receiving a fair price for the vehicle I wanted, so rather than haggling over prices and playing games, we were able to spend time selecting the vehicle I wanted and deciding on the options that were best for me. Equally as impressive, after I decided on the Outback, Juan spent a lot of time and attention to detail showing me all the features of the vehicle and making sure I was comfortable using them. The folks at this dealership genuinely seem to care about their customers. They even made arrangements for me to get both my new Subaru and my older SUV back home. Even more impressive since I do not live anywhere near this dealership. This was a great experience from start to finish. I have not driven the new car long enough to require service, but the Subaru of Jacksonville service department has already reached out to me to let me know they are there for me when needed. I look forward to visiting the dealership many times in the future and my only regret is that I did not find them and make this purchase sooner. I plan to have all my service on the new Subaru done at this dealership and would recommend them to anyone in the market for a new car. More