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Subaru of Jacksonville
Jacksonville, FL
9,224 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,224 reviews
February 28, 2019
New Battery purchase Subaru of Jacksonville has always provided EXCELLENT service in all their departments, especially the Service Dept. We currently own a 2015 Outback a Subaru of Jacksonville has always provided EXCELLENT service in all their departments, especially the Service Dept. We currently own a 2015 Outback and a 2019 Forester Sport, previously we had owned 2010 Outback that traded for the 2015 Outback. Our service experience started in October 2009. More
by butch41
Employees Worked With
Other Employees :
Kevin McCarthy, Mike McCormack, Max Talbert
February 27, 2019
Safe and Satisfied! Took my Impreza in for a tune up and oil change today. They rotated the tires and did a multi-point inspection. Josh pointed out that my brakes needed Took my Impreza in for a tune up and oil change today. They rotated the tires and did a multi-point inspection. Josh pointed out that my brakes needed to be serviced which could have led to a more expensive fix had I not known, or worse, an accident. I really feel I can trust the team at Subaru and I feel safe driving after a visit because I know my car is running right, and I was not overcharged for any unnecessary work. More
by Micah Shull
Employees Worked With
Josh Sereda
February 26, 2019
Great experience, Salesman, Jerry Johnson was very helpful. We were very pleased with our experience purchasing our first Subaru. Jerry Johnson was a great salesman, very helpful and knowledgeable. He was kind We were very pleased with our experience purchasing our first Subaru. Jerry Johnson was a great salesman, very helpful and knowledgeable. He was kind and understanding. More
by carguy,jerryj
Employees Worked With
February 22, 2019
Wonderful service We just purchased our first Subaru. The service was wonderful, from the sales person made the negotiation process and buying this car a pleasant exper We just purchased our first Subaru. The service was wonderful, from the sales person made the negotiation process and buying this car a pleasant experience, and the finance person made the paperwork and choosing the options very easy. This is by far the easiest, most pleasant car buying experience I've had. Thank you, Sabino, Ryan, and AJ! More
by iKapp
February 20, 2019
Recall on Airbag Very good experience at the Jacksonville Dealership -Steven Wall in the serivce Dept was very helpful with my recall airbag and also fit in a last m Very good experience at the Jacksonville Dealership -Steven Wall in the serivce Dept was very helpful with my recall airbag and also fit in a last minute oil change and rotation of tires on my 2012 subaru outback. More
by Darlene
Employees Worked With
Steven Wall
February 20, 2019
Great 3rd Purchase over last 18 months Bought my third car in December 2018, making it my third purchase since August 2017. My daughter has a Crosstrek, my aunt an Impreza and I now drive Bought my third car in December 2018, making it my third purchase since August 2017. My daughter has a Crosstrek, my aunt an Impreza and I now drive an Outback. Converted from Volvo to Subaru. David Drombowski has been the sales contact each time, low pressure, very informative, patient as we drove various models/colors each visit. Got a very fair value on my trade each time, discounts off the MSRP and the lifetime warranty/free maintenance choice. Very happy with my experience. More
by GSPVB
Employees Worked With
Other Employees :
David Dombrowski
February 18, 2019
Love my Subaru and the service!! I took my 2018 Impreza in for the 6,000 mile service. No appointment needed, and took me immediately.Super service, all points, showed on a checklist. I took my 2018 Impreza in for the 6,000 mile service. No appointment needed, and took me immediately.Super service, all points, showed on a checklist. Oil, fluids, tires, and washed and vacuumed!! Not many places give more than expected and with courtesy and a smile!! More
by Heartsubaru
Employees Worked With
Didn’t know names...
February 17, 2019
Love it! Max was so happy to help. He took care of me and my car right away. Made me feel very comfortable. It was my first time there. Max was so happy to help. He took care of me and my car right away. Made me feel very comfortable. It was my first time there. More
by Manda
Employees Worked With
Max Talbert
February 16, 2019
I actually look forward to my maintenance appointments! Always a great experience. I actually enjoy going to the dealership for scheduled maintenance. Max was friendly and helpful. The waiting area is a joy Always a great experience. I actually enjoy going to the dealership for scheduled maintenance. Max was friendly and helpful. The waiting area is a joy (better when the television is off, but a joy nonetheless). More
by Sean
Employees Worked With
Max Talbert
February 16, 2019
Top class Being here does not feel like buying a car. There's no pressure, just friendliness. From the moment I rest drove my Impreza, I knew that I would buy i Being here does not feel like buying a car. There's no pressure, just friendliness. From the moment I rest drove my Impreza, I knew that I would buy it. No car has ever felt better for me. While the car essentially some itself, the staff was helpful and professional. It's rare to see employees exemplify a company's value, but that happens at Subaru of Jacksonville. Mr. Porter, the owner says "Drive a Subaru; you'll buy a Subaru." I did and I'm very happy. More
by Jason
