Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Jacksonville
Jacksonville, FL
9,241 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,241 reviews
February 06, 2021
25, words not enough space! Have, enjoyed this (SUBARU) from our(1st) deal! Will, (SPREAD) the word to folks! Thank/You.Kath/AJ Henseler. WOW! from our(1st) deal! Will, (SPREAD) the word to folks! Thank/You.Kath/AJ Henseler. WOW! More
by Forresterkathy55
Employees Worked With
February 06, 2021
Service was impeccable! I was kept informed the entire time ! Everything I mentioned was taken care of. Plus stuff I didn’t even notice ! Mike Needham is a great service advisor. Definitely recommend! time ! Everything I mentioned was taken care of. Plus stuff I didn’t even notice ! Mike Needham is a great service advisor. Definitely recommend! More
by Austinwebb
February 05, 2021
As always. I received excellent and quick service. This is my fourth Subaru with this dealership since 2014. They have always given me excellent sales and service is my fourth Subaru with this dealership since 2014. They have always given me excellent sales and service More
by LonnieJohnson
Employees Worked With
February 05, 2021
Our experience was wonderful! Both Jerome and AJ were so friendly, professional, and able to answer any question we threw at them. I would recommend them both and this dealership to anyone looking for a new friendly, professional, and able to answer any question we threw at them. I would recommend them both and this dealership to anyone looking for a new or used vehicle. More
by Yarose
February 04, 2021
Perfect. Everything went exactly as promised. There was no pressure. There was no bait and switch. Nando was down to earth and there were no surprises. AJ was perfect as well. No pressure for extended wa no pressure. There was no bait and switch. Nando was down to earth and there were no surprises. AJ was perfect as well. No pressure for extended warranties, etc. I said I wasn't interested. That was the end of it. These guys are exactly why I will be back if i have additional automotive needs. More
by Rick
February 04, 2021
Service was able to take care of our Forester so we could get back on the road. We are assured our car is going to make the rest of the trip. get back on the road. We are assured our car is going to make the rest of the trip. More
by joebobc2c
Employees Worked With
February 04, 2021
Fair, easy, no haggling, fast, truthful, friendly, etc.? I left the dealership feeling great about my purchase, not with that sick feeling that you were swindled or paid too much- that I’ve had before at ot I left the dealership feeling great about my purchase, not with that sick feeling that you were swindled or paid too much- that I’ve had before at other dealerships. I will only buy from this dealership and team. More
by mr.spikestein
February 04, 2021
The experience with Jerry was fantastic! He knew everything about all of his products. I was apprehensive about coming in an office during Covid. Jerry stayed 6 feet from me and we sat at an open everything about all of his products. I was apprehensive about coming in an office during Covid. Jerry stayed 6 feet from me and we sat at an open desk area. He offered me a water bottle with a napkin around it. He offered me hand sanitizer and told me he just wipe his desk with wipes. He was not pushy and he made us feel welcome and did not waste our time. I would highly recommend Jerry for a wonderful car buying experience. More
by catardif
Employees Worked With
February 04, 2021
Mike is the man. From start to finish he made the process super easy. He continues to provide great support after the sale. We WILL be back. super easy. He continues to provide great support after the sale. We WILL be back. More
by russell.connell
February 04, 2021
Service was quick and good, only one disappointment, they did not have the recall part in stock where part of the appointment was made for did not have the recall part in stock where part of the appointment was made for More
by Douwe de Boer
Employees Worked With
