Subaru of Jacksonville

Subaru of Jacksonville was the BEST car buying experience I have had. Comfortable from start to finish. I had a LONG list of questions and every one of them was answered clearly and thoroughly. I am thrilled I have had. Comfortable from start to finish. I had a LONG list of questions and every one of them was answered clearly and thoroughly. I am thrilled to be a "forever" Subaru gal!! Sabino was so patient and calm. He walked with me through every part of my decision making and not once did I feel pressured. Can't say enough about this dealer, product and customer service. I wish I could give 10 stars. Thank you!! More

Great place to buy. This was our first Subaru. Kimberly was very friendly and helpful. She made us feel at home. She is very thorough was very friendly and helpful. She made us feel at home. She is very thorough More

I found the staff to be very courteous and helpful, and very knowledgeable about their cars. I ordered a car from the factory, and they kept me well informed about when to expect it, and answered any ques very knowledgeable about their cars. I ordered a car from the factory, and they kept me well informed about when to expect it, and answered any questions I had. More

Subaru of Jacksonville had a Friendly staff who was ready to meet your needs. Jerome went above and beyond to ensure I was comfortable, and satisfied with my purchase. to meet your needs. Jerome went above and beyond to ensure I was comfortable, and satisfied with my purchase. More

Very good experience from start to finish and I ended up buying a 2021 crosstrek Subaru. Sales staff was very helpful and knowledgeable and I look forward to many years to come with my new Subaru!, buying a 2021 crosstrek Subaru. Sales staff was very helpful and knowledgeable and I look forward to many years to come with my new Subaru!, More

Great experience. Nando was excellent. My wife drove a Subaru and bought it. Dealership was clean and organized. I would recommend this dealership to other people. Subaru and bought it. Dealership was clean and organized. I would recommend this dealership to other people. More

I had not bought a car in over 10 years. Savannah reassured me that the car I sought was available. Dave put me at ease and was very cordial, knowledgeable. patient and helpful. He showed me what I w reassured me that the car I sought was available. Dave put me at ease and was very cordial, knowledgeable. patient and helpful. He showed me what I was looking for and helped me get a deal that worked for me. Everyone at this dealership made my experience very pleasant and, best of all, I drove out with a car I loved and got a great deal on my trade-in. Kudos to Savannah, Dave, Ovi and Subaru of Jax. I will recommend this dealership to friends and family emphatically! More

Outstanding dealership. My car was disabled on I 95 on Sunday and fortunately I was towed to this dealership. Without asking, they provided me with a loaner car. The service department got on it first t Sunday and fortunately I was towed to this dealership. Without asking, they provided me with a loaner car. The service department got on it first thing on Monday and had me back on the road first thing Tuesday! Absolutely fabulous. I worked for 21 y ears in the auto industry in New York and I have never come across a dealership like this before. Kudos to Dan Kane, David in sales and of course Mike in service.. Hard to believe there are still people like this that are still interested in customer satisfaction. Every person I came into contact with at the dealership was polite, courteous and smiling. Remarkable More

Great experience from start to finish. Everything went smoothly and efficiently. Service was completed faster than anticipated. The use of a courtesy car was a plus. smoothly and efficiently. Service was completed faster than anticipated. The use of a courtesy car was a plus. More

There is a reason why Subaru JAX is #1! We had our car in for service and Mike Needham, our service advisor, was so helpful. We had our brand, new Forester towed in because some little critter snacked on our for service and Mike Needham, our service advisor, was so helpful. We had our brand, new Forester towed in because some little critter snacked on our wiring. Mike contacted us as soon as it arrived and kept us updated throughout the process of determining where and what was chewed. We had anticipated leaving it for service for at least a week, but Mike and our technician surprised us with a one day turnaround. When we arrived, Mike brought us into the service area to show other wiring and hoses that have been chewed up by rodents. Ugh. Apparently, having a garage housed car isn't a guarantee that something won't vacation under your car - keep an eye out for rubber bits piled under your car. Mike said that they see this all the time, especially when it gets cooler out. Fortunately our problem was minor compared to what some people had to get fixed. I bring up the service area to mention how clean it is kept. Technicians were hard at work doing repairs, but the floors were swept and the work counters a lot neater than my desk at home. More