Subaru of Jacksonville

This dealership is excellent at selling you a car. They are patient, knowledgeable and explain everything in detail. They are very attentive and courteous. Jerry Johnson our sales agent was excell They are patient, knowledgeable and explain everything in detail. They are very attentive and courteous. Jerry Johnson our sales agent was excellent, and the Manager made the final push for us to feel comfortable and we made a deal. The service people are excellent as well. We took our car back a few days after to install a hitch system and they gave us a loaner car and the job was well done. The only drawback about the hitch is that it came with 4 prongs connectors instead of 7 prongs to connect an RV. The new facilities are very comfortable, modern and nice, which makes you feel very relaxed. Everything looks clean and organized. Everything here is easy and people are nice. More

Mathew and Abigail were a pleasure to work with. They helped facilitate my trade-in and purchase of my new Subaru Forester in a friendly and professional manner. They helped facilitate my trade-in and purchase of my new Subaru Forester in a friendly and professional manner. More

As long as I am Jacksonville, this is my dealership! Fast and Friendly Always! Thank you! Fast and Friendly Always! Thank you! More

Service advisor, Pat, recommended the services I needed to keep my vehicle running at its best! She made sure I had everything I needed while I waited. to keep my vehicle running at its best! She made sure I had everything I needed while I waited. More

Andrew helped me during my time here. I was not ready to purchase, but when I am, I will definitely come back to see him. I was not ready to purchase, but when I am, I will definitely come back to see him. More

My husband and I purchased our 2025 Outback Touring XT over the phone through salesperson, Tony Signorile. He dealt with us remotely initially and then again a week later when we drove down from Savannah, over the phone through salesperson, Tony Signorile. He dealt with us remotely initially and then again a week later when we drove down from Savannah, GA to pick up our new vehicle. We could not have been happier with the whole process. Tony made it a breeze. We highly recommend him to anyone looking for the perfect buying experience. We were introduced to John Pitts before we left with our new Outback. His title is Love Encore Delivery Specialist but I think he is an expert in all things Subaru. He sent me home with a note pad and instructions to write down any questions about my new car that I might come across with which I may need help. Although, this is our second Outback this new one has some upgraded features that our 2018 Outback Touring did not have. I called John to ask him how to get my hands free tailgate to work and he walked me through it over the phone. Then today we drove down to have some accessories added, window air deflectors and door edge guard. John took care installing those items himself. He was so professional and efficient while also being extremely personable. He answered a few more questions for me and helped get my husband set up in the new car's system for which I was very appreciative as I could not figure it out. So to sum this up, Tony made buying this vehicle a seamless process and John made learning all the things about our Subaru's features easy and enjoyable. He also educated us on a lot of Subaru's history and told us the background of those vintage Subarus in the showroom! I have his card in my wallet should I discover more things I need help with in the future. More

The SOJ experience was awesome! My salesman was knowledgeable and professional and made the purchasing process smooth and simple. Management team was very helpful and available for My salesman was knowledgeable and professional and made the purchasing process smooth and simple. Management team was very helpful and available for assistance during the whole process. Finance team finalized the experience with the major document details and information quickly and efficiently. Thanks for a great experience. Todd More

The Subaru dealership in Jacksonville is by far the best! Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service departm Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service department is best! More

It was a pleasure to work with these gentleman, they made the whole process quick and easy. Brian went above and beyond in acquiring the car I wanted. Thank you to the whole team, we would definitely recomme the whole process quick and easy. Brian went above and beyond in acquiring the car I wanted. Thank you to the whole team, we would definitely recommend friends and family. More

Bryan was a pleasure to work with as well as the finance team. Would recommend Bryan to anyone looking to buy a Subaru. team. Would recommend Bryan to anyone looking to buy a Subaru. More