Subaru of Jacksonville

I really like how flexible they were with my schedule and how easy it was to trade in my cars for the new one. Great people in every aspect and made the setting very relaxed. how easy it was to trade in my cars for the new one. Great people in every aspect and made the setting very relaxed. More

John, Ryan and Jerry! Awesome guys! Wonderful service!!!! John worked his magic in the sales department!! Ryan was great in financing! Great service as always! Thanks guys will be back again!!! John worked his magic in the sales department!! Ryan was great in financing! Great service as always! Thanks guys will be back again!!! More

I have always had a great experience with the service department and now, after buying a new car, the experience was just as great! Bruce (sales) was wonderful and patient and Ryan (finance) was a breeze department and now, after buying a new car, the experience was just as great! Bruce (sales) was wonderful and patient and Ryan (finance) was a breeze to work with! Highly recommend Subaru of Jacksonville! More

I've never been disappointed in bringing my car here. Every service employee was always respectful and friendly. No hassles!!! This time Gabriel Mulkey waited on me. I can't say enough positive about Every service employee was always respectful and friendly. No hassles!!! This time Gabriel Mulkey waited on me. I can't say enough positive about him. Thanks, Gabriel!!! More

AMAZING SERVICE!!! From the moment my husband and I entered the "Subaru of Jacksonville" dealership, each step of the purchase process was met with nothing less than one of the best "customer service" entered the "Subaru of Jacksonville" dealership, each step of the purchase process was met with nothing less than one of the best "customer service" experiences we've ever had the privilege of encountering. Our salesman, Steve Barba, was polite, kind, knowledgeable, and did not make us feel rushed or "pushed" in any way to make a hasty decision. He provided the information we needed to make a well-informed choice and gave us the time to think it over without the usual "pressure tactics" you might experience at other dealerships. Thank you, Steve! It was such a pleasure working with you! Manager, Ken Chancey, was gracious in accepting our offer for the "used" GMC Acadia, and the service department worked in a timely manner to make the necessary repairs after the pre-sale inspection showed a few areas that needed tending. Ryan, in the finance department, maneuvered us through the paperwork with ease, and we enjoyed his wit and humor as well. The attentiveness to detail and the overall atmosphere of the experience as a whole was honestly, wonderful! They even bought us lunch when the vehicle was not quite ready for pick up when we arrived, and Steve filled up the gas tank at a local station before we left for home. One more trip to the dealership several days later for an unforeseen issue with the A/C was met with the same quality of service and personal attention as when we signed the papers and handed over the cash!!! Keep up the amazing work! You're doing an AWESOME JOB, Subaru of Jax!!! We'll definitely be recommending you to everyone we know! Thank you for all your hard work!!! P.S. Though we only saw him at the door upon arrival, Josh Strickland made us feel as welcome as if he had been the one to sell us the GMC. Thanks Josh for the warm smile and good ole' Southern hospitality! More

We had a great experience. David was personable and came across to us as extremely honest, a rarity for a car salesman. He didn't pressure us or try to up sell us once we revealed our budget for the car. Yo across to us as extremely honest, a rarity for a car salesman. He didn't pressure us or try to up sell us once we revealed our budget for the car. You guys need more Davids. He made this car buying experience pleasant for us. He's good people. More

Our car buying experience with Jerome Rhone was stellar! His kind approach, non pushy style and seamless process is greatly appreciated. We have purchased over 15 cars in 4 years and this was the bes His kind approach, non pushy style and seamless process is greatly appreciated. We have purchased over 15 cars in 4 years and this was the best experience of all! Give this man a raise. More

Always a friendly staff! Service is quick and lets you know what is needed and why is fine. Will go back for next service and for next car! know what is needed and why is fine. Will go back for next service and for next car! More

Buying a Subaru Legacy was not initial at the top of my list when I was looking at new cars. Went in as part of doing my due diligence. Man, I'm glad I went. Mark met my wife and I soon after we arrived list when I was looking at new cars. Went in as part of doing my due diligence. Man, I'm glad I went. Mark met my wife and I soon after we arrived, and was friendly and personal right of the bat. He was knowledgeable about the car and the company. It shows he really knows and stands by the Subaru brand. Took the Legacy Touring for a test drive and ended up coming back later that night to buy it. Mark and AJ stayed well after closing to make sure everything was taken care off. AJ explained all the pros and cons of added warranties, and never pushed a single one. All and all, GREAT experience! I'd go back and recommend Subaru of Jacksonville. More