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Subaru of Jacksonville
Jacksonville, FL
8,563 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,563 reviews
January 30, 2021
My Wife and I had an appointment with Steve Barba at 11 am on January 28 2021. At the appointment time we were there to meet with Steve and right off the start we felt rushed and uncomfortable. There was am on January 28 2021. At the appointment time we were there to meet with Steve and right off the start we felt rushed and uncomfortable. There was another couple sitting at his desk prior to us walking in. He kept going back and forth to us and the other couple. We just felt we didn’t have his full attention. He told the Financial Dept Ovidio Cirtina that we were in a rush. We never mentioned to Steve that we were in a rush. We just felt that we didn’t have his full attention at all. There was a few issues that had to be repaired on the vehicle we were purchasing. At the of that day I introduced myself to Sales David Dombrowski (who actually got me the out the price on January 27) and mentioned to him what was happening. I mentioned to David I wanted him to be my contact for rest of buying procedure. I made an appointment with David at 10:30 am for the 29th. My wife and I came back on the 29th at our appointment time to meet David Dombrowski. David was very helpful and knowledgeable. David did not rush us, we felt very calm with him, he explained everything to us about our new vehicle. David did an outstanding job. Afterwards we went to Finance Dept. and met with Ovidio Cirtina, he explained the financial aspects of the different service plans for our vehicle. Ovidio was extremely helpful, he answered all our questions. A major difference on the 29th, my wife and I felt calm and had a pleasurable experience. So I gave David Dombrowski and Ovidio Cirtina a Five Star Rating. They are both a true asset to the Subaru of Jacksonville family and we thank them both. We truly recommend seeing Sales David Dombrowski and Finance Mgr. Ovidio Cirtina for all your Subaru buying experience. More
by Mark M.
January 30, 2021
I have bought several vehicles at this location and keep returning because of the great way I have been treated. The price and service have been very good and the free lunch was delicious. returning because of the great way I have been treated. The price and service have been very good and the free lunch was delicious. More
by Paul
January 30, 2021
Everyone was professional, courteous and helpful. They offered lunch at no charge and anything we needed was cheerfully provided. We couldn't be any happier. offered lunch at no charge and anything we needed was cheerfully provided. We couldn't be any happier. More
by skipkedney
January 30, 2021
The Sales Representative , Juan Hernandez, was professional and Honest. Would buy another car from him. A.J with the Finance Department explained, but was not pushy. This was one of the best ca professional and Honest. Would buy another car from him. A.J with the Finance Department explained, but was not pushy. This was one of the best car buying experience. More
by mannyerika
Employees Worked With
Other Employees :
Juan Hernandez
January 30, 2021
John Pitts was extremely courteous and knowledgeable as was the whole team. Thank you for a stress free and pleasurable experience and we look forward to dealing with you in the future. was the whole team. Thank you for a stress free and pleasurable experience and we look forward to dealing with you in the future. More
by simpsonmarine
January 30, 2021
Juan Hernandez was great. Answered all my questions and went out of his way to get answers. Took care of the Lemon Squad inspector. Great customer service. went out of his way to get answers. Took care of the Lemon Squad inspector. Great customer service. More
by karlgradzki
January 30, 2021
Juan is the best! He was very attentive with me during my car search and through his efforts, I was able to get a very good deal on the perfect car. I would 100% recommend him to anyone in search of a car! � car search and through his efforts, I was able to get a very good deal on the perfect car. I would 100% recommend him to anyone in search of a car! 🙌🏻 More
by Batistamariag
Employees Worked With
Juan Hernandez
January 30, 2021
Jerry Johnson is A#1. No high pressure tactics, no stressful mind games like other dealerships. Jerry is very knowledgeable of the products he sells and was a pleasure to work with. Ask for him when stressful mind games like other dealerships. Jerry is very knowledgeable of the products he sells and was a pleasure to work with. Ask for him when you are ready to buy, you will be treated right. More
by qsbride
January 29, 2021
Dave was very kind and knowledgeable of Subaru vehicles. He spent a lot of time with us explaining how the vehicle operated and personally took us for a drive to show us what each function would do. We di He spent a lot of time with us explaining how the vehicle operated and personally took us for a drive to show us what each function would do. We did a lot of vehicle shopping over the last couple days but Dave was the best. More
by pratt1984
Employees Worked With
Dave Bailey
January 29, 2021
It was a pleasant experience. Everyone was very helpful. Everything ran smoothly. Jerry, Steve and Mr Miller (finance) were all great about the details and our concerns. Everything ran smoothly. Jerry, Steve and Mr Miller (finance) were all great about the details and our concerns. More
by bdasher
