Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Jacksonville
Jacksonville, FL
8,334 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews By Type
Showing 8,334 reviews
December 14, 2020
Jerry never pressured me to purchase. He asked me what I was looking for and showed me several colors of the Outback to choose from. I highly recommended you to ask for him. He is very knowledgeable on the was looking for and showed me several colors of the Outback to choose from. I highly recommended you to ask for him. He is very knowledgeable on the Subaru’s product. More
by joewolke
Helpful December 13, 2020
This is the third Subaru Outback I’ve bought from This is the third Subaru Outback I’ve bought from Sabino, he match priced and gave me a through walkthrough of vehicle functions while in the dealer This is the third Subaru Outback I’ve bought from Sabino, he match priced and gave me a through walkthrough of vehicle functions while in the dealership and as we did the test drive. As for the lower Service Department rating this goes back to my 2016 Outback, I was having low tire pressure on one tire after the third time taking it in and insisting (with pictures of my low pressure tire) the tire be removed and checked the problem was resolved but not before the warranty ran out. If the technician would have explored the problem even after the second return the warranty would have covered my $100.00+ expense. But to their credit all other services have been great. More
by m4banger
Employees Worked With
December 13, 2020
The service department helped allay my worries when all my service lights went on in the car. They assured me that in 48 hours it should reset and it did. Very thankful. my service lights went on in the car. They assured me that in 48 hours it should reset and it did. Very thankful. More
by Pete
Employees Worked With
December 12, 2020
Mike Needham was very patient and helpful answering all my questions concerning an insurance repair claim that I wanted Subaru to perform rather than an independent shop in order to protect my warranty. T my questions concerning an insurance repair claim that I wanted Subaru to perform rather than an independent shop in order to protect my warranty. They completed the work in a timely manner, with attention to all the details, and by offering the use of a loaner car for the day it was very convenient and seamless. More
by Danpierce22
Employees Worked With
December 12, 2020
I am always well taken care of here, they are patient with all questions and concerns I have, and I always drive away confident that my car will be running great! Thank you!! with all questions and concerns I have, and I always drive away confident that my car will be running great! Thank you!! More
by Subiboog
December 11, 2020
Great buying experience with David. He spent extra time after the purchase helping me connect my phone, walk me through all the features and ensuring I was comfortable with the car before leaving! after the purchase helping me connect my phone, walk me through all the features and ensuring I was comfortable with the car before leaving! More
by Cbeandesign
December 11, 2020
Another great experience at a top rated dealership. A professional, efficient service. This is the second car I have bought from this dealership and I will be back. professional, efficient service. This is the second car I have bought from this dealership and I will be back. More
by JimmyB
December 11, 2020
Everyone was super friendly and accommodating, especially Jerry!!! He was helpful and made shopping for my car a pleasant experience. I also received a Christmas card, which was very kind and thoughtful. Pro Jerry!!! He was helpful and made shopping for my car a pleasant experience. I also received a Christmas card, which was very kind and thoughtful. Proud to finally be a member of the Subaru family. More
by myrandaparker94
December 10, 2020
I have owned my car for 14 months. Thanks to the time Juan Hernandez spent with me today I now have an understanding of the new Outback entertainment/control center. Juan is knowledgeable, patient and e Juan Hernandez spent with me today I now have an understanding of the new Outback entertainment/control center. Juan is knowledgeable, patient and extremely helpful! Wish he had been the person to give me the orientation when I first purchased my car. More
by CJS
December 10, 2020
Mike did a super job for me today outstanding dealership I can’t think of any dealership I’ve ever worked with that’s even close to this one I appreciate you guys every day thank you so much I definitely ca I can’t think of any dealership I’ve ever worked with that’s even close to this one I appreciate you guys every day thank you so much I definitely can see why you guys are rated number one you deserve it More
by Cooch53
