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Subaru of Jacksonville
Jacksonville, FL
9,232 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,232 reviews
February 03, 2023
The sales staff went out of their way to find a car with the features i wanted and needed for the price I needed to be at. Mark was amazing 100/10 will recommend. the features i wanted and needed for the price I needed to be at. Mark was amazing 100/10 will recommend. More
by John Weideman
February 02, 2023
Great service every time! People are courteous and very easy to work with. They know their jobs People are courteous and very easy to work with. They know their jobs More
by Kamco93
Employees Worked With
February 02, 2023
February 01, 2023
A Sales Rep by the name of Dave Bailey had helped me to pick up my car after the service department was closed after hours. He was very nice and courteous. And I really needed my car. pick up my car after the service department was closed after hours. He was very nice and courteous. And I really needed my car. More
by vsmith28
February 01, 2023
We highly recommend Subaru of Jax. We have always had excellent service when car shopping here. We have purchased 3 Outbacks, 1 Outback Wilderness & 1 Forester here. Bruce Holmes wor We have always had excellent service when car shopping here. We have purchased 3 Outbacks, 1 Outback Wilderness & 1 Forester here. Bruce Holmes works hard to get the price we are asking for. Go to Subaru of Jax & ask for Bruce! More
by SubaruFamily
February 01, 2023
Everyone, from the moment my wife and I entered the showroom to driving off with a new vehicle, was extremely professional and personable. David Baily was especially pleasant and professional throughou showroom to driving off with a new vehicle, was extremely professional and personable. David Baily was especially pleasant and professional throughout the entire process. He was knowledgeable about the various models we looked at and how various systems worked, i.e. smart phone applications to operate functions. Both David and the dealership were also good at negotiating a price that was agreeable to both parties. More
by Ran3556
February 01, 2023
I would recommend this dealership to friends for making car purchases. John V is a great salesman and is very helpful. car purchases. John V is a great salesman and is very helpful. More
by Justmsreviews7
Employees Worked With
February 01, 2023
I have purchased a number of new cars up to my experience with Mark at Subaru of Jacksonville. Each time it was stressful, back and forth between multiple dealers, high pressure sales, sneaky financing. So w with Mark at Subaru of Jacksonville. Each time it was stressful, back and forth between multiple dealers, high pressure sales, sneaky financing. So when my wife and I were looking for a new car, I was prepared for a few weeks of stress. My wife was very particular with what she wanted, which normally would make the process and negotiations even more stressful. Emailing multiple dealers from Jacksonville to Tampa, only a few responded outside of form email "come in and see what we have". Alice at Subaru of Jacksonville was one of the only that responded not like a robot, and with exactly what my wife wanted! Despite feeling in a corner now we found exactly what she wanted, I was completely blown away by Subaru of Jacksonville and Mark's approach to sales. Straight forward, no sneaky tactics. We walked in, test drove, and discussed out-the-door pricing to our satisfaction in one sitting. I would typically have to walk to get what I see as a fair deal. We got that in the first shot, and after our bank's documents were worked out with Ryan,we went back in to pick up and do orientation. Subaru of Jacksonville is passionate, realistic and fair. I would happily work with them for our next car (I am surprised I am saying this about a dealer). Mark went the distance to make the process work (including running out to the street to return a forgotten personal item). My MIL even got a mug, so happy MIL! It will be hard not to look at a new vehicle for myself when we go up to pick up the last of our accessories on order! More
by Matt & Jen
